St Marys care home praised by care regulator

St Marys care home in Ipswich is delighted to have been classed as Good by the Care Quality Commission (CQC), the second highest rating possible, as well as being rated Outstanding for leadership.

The team at St Marys care home were celebrating after receiving the accolade.

The CQC’s robust inspection process gives care homes a rating of Outstanding, Good, Requires Improvement, or Inadequate based on five categories. St Marys care home received high marks in all five categories inspected and rated, with an Outstanding rating in the Well-led category.

The CQC inspectors were impressed by management at St Marys whose leadership was recognised as dynamic and passionate. Inspectors noted that colleagues worked well together, and that residents were treated with kindness and compassion.

Inspectors also praised how St Marys’ residents and their relatives were happy with the home and felt safe and comfortable. One resident said, “I definitely feel safe, everything is well ordered here, staff are excellent and very caring”. Additionally, relatives’ feedback included good communication from colleagues and management. 

Anna Dabrowska, Manager of St Marys care home, was thrilled that the CQC had recognised the high standards and hard work of her team. 

She said:

I’m really happy that the CQC has given us as Good rating overall, and I feel incredibly proud of the Outstanding rating in Well-led. My team work incredibly hard to make sure Anchor’s St Marys care home is a great place for older people to live. Getting this kind of praise from the CQC is just the sort of recognition they deserve!

We’re proud of the care we provide, the meals we make with fresh seasonal ingredients and the wide variety of meaningful activities our residents enjoy. We welcome such rigorous inspections and clear ratings so older people, and their families, can judge for themselves which homes are right for them and get the standard of care they deserve.

Resident Dorothy Snell, 93, who has lived at St Marys care home for over five years, said:

It’s wonderful that St Marys has been praised by the CQC, but it’s really no surprise to me! The staff here are really caring, and they make everyone feel like we’re part of one big family! My room is lovely, and the food is so delicious.

I’ve always felt safe and comfortable living here. I know all the care team here by name and they all know me so well, we really have a lot of fun living here!

For more information on St Marys care home, please click here.