Loading
Trustpilot
  • Skip to main content
  • Living with us
  • Careers
  • Trustpilot
Anchor Homes
  • Care homes Open Child Nav
    • Care homes
    • Open Supporting your needs
      • Supporting your needs
      • Residential care
      • Dementia care
      • Respite care and short breaks
      • Convalescent care
      • Care home fees and funding assistance
      • Guide to choosing a care home
      • Support for care professionals
      • Read more guides and advice
    • Open Living in an Anchor care home
      • Living in an Anchor care home
      • What could my new home be like?
      • Catering and mealtimes
      • Approach to wellness and activity
      • Caring professional staff
      • Welcoming new residents
    • Find a care home

      Use our Property Finder to browse our care homes by location.

      Care homes by region
      • East of England
      • London
      • Midlands
      • North East
      • North West
      • South East
      • South West
      • Yorkshire and the Humber
      • View all care home locations
  • Property for sale Open Child Nav
    • Property for sale
    • Open Your purchasing options
      • Your purchasing options
      • Life in Place from Anchor
      • Older Persons Shared Ownership
      • Shared ownership with Anchor
      • Independent living developments
      • Retirement villages
      • Read more guides and advice
    • Open Peace of mind
      • Peace of mind
      • A beautiful home for your future
      • Hassle-free property ownership​
      • Wellbeing services
    • Find a property for sale

      Use our Property Finder to search for your next home by location.

      Our latest developments
      • The Signals Hook, Hampshire
      • The Standard Wigan, Greater Manchester
      • The Chimes Bingley, West Yorkshire
      • Pemberley Place Bath, Somerset
      • View all Life in Place properties
  • Property to rent Open Child Nav
    • Property to rent
    • Open Applying to live with Anchor
      • Applying to live with Anchor
      • How to apply
      • Who can apply?
      • Allocations and waiting lists
      • Transfers and mutual exchange
      • Read more guides and advice
    • Open What is included?
      • What is included?
      • A well maintained home for your future
      • 24-hour peace of mind
      • A pet friendly home
      • Health and wellbeing services
      • An inclusive and welcoming community
      • Opportunities to shape our services
    • Find a property to rent

      Use our Property Finder to search for your next home by location.

      Popular locations
      • Ipswich
      • Leeds
      • London
      • Manchester
      • West Midlands
      • View all properties for rent
  • Housing with extra care Open Child Nav
    • extra care
    • Open Living safely and independently
      • Living safely and independently
      • What is housing with extra care?
      • 24 hour emergency call service
      • A pet friendly home
      • Staying active and connected
      • How to apply
      • Support for health and social care professionals
      • Read more guides and advice
    • Find housing with extra care

      Use our Property Finder to search for your next home by location.

      Popular locations
      • London
      • North Yorkshire
      • County Durham
      • West Midlands
      • Lancashire
      • West Yorkshire
  • Existing residents Open Child Nav
    • Existing residents
    • Open Manage your home
      • Manage your home
      • Policy information
      • Report a repair
      • Damp, mould and condensation
      • Fire Risk Assessments
      • Manage your payments
      • Transfers and mutual exchange
      • Ending your tenancy
      • Read more resident guidance
    • Open Resident services
      • Resident services
      • Anchor on Call
      • Anchor Resident Support Fund
      • Customer relations, complaints and feedback
      • Our performance
      • Consumer standards
      • Regulatory grading
      • Support with anti-social behaviour​
      • Update your communication preferences
      • Location phonebook
    • Open Free wellbeing support
      • Free wellbeing support
      • Financial advice service
      • Fitness, movement and activity
      • Socialising and meeting new people
      • Digital skills
      • Online learning and courses
    • Open Be involved
      • Be involved
      • News and updates
      • Resident groups and panels
      • Resident satisfaction surveys
      • Support Anchor's sustainability journey
      • Nominate someone for a Loving Later Life Award
      • Apply for a community grant
  • About us Open Child Nav
    • About us
    • Open About Anchor
      • About Anchor
      • Anchor Board
      • Anchor Executive Team
      • Annual report
      • Governance
      • Our regulators
      • Regulatory grading
      • Social value
      • Publications
    • Open Our values and ambitions
      • Our values and ambitions
      • Diversity and inclusion
      • Building on relationships
      • Resident involvement
      • Resident wellbeing
      • Safeguarding
      • Environment and sustainability
      • Pet friendly homes
      • Our memberships
      • Awards
    • Open Media centre
      • Media centre
      • News
      • Influencing and campaigning
      • Research
      • Blogs
      • Events
      • Social media
      • Media contacts
    • Open Supporting our business plan
      • Supporting our business plan
      • Information for investors
      • Land acquisition
      • Become a supplier
  • Contact Open Child Nav
  • Skip to main content
  • Living with us
  • Careers

Property Finder

View properties via county

Login to Anchor

Looking for a new home with Anchor? Register for a website account to save your favourite properties.

Enter your email address or username.
Enter the password that accompanies your email address.
Register now
Forgotten your password? Click here to reset

Search our website

Looking for property contact details? Use our property phonebook

  • Home
  • Existing residents
  • Resident guidance

Helping you live well in your home

Resident guidance

Here you can find Anchor policies and useful guidance on a wide range of topics to help you live well in your home.

It will be clear on each page who the information is relevant to – usually residents living independently in rented or homeownership properties, but where you see "All residents" that means it is useful for care home residents and their loved ones too.

Either browse the pages available under each of the topics below or use the search bar to find the information you're interested in reading.

Search articles
Healthy and safe homes

Healthy and safe homes

Top results:

  • Anti-social behaviour
  • Report a repair
View all
Rent, fees and service charges

Rent, fees and service charges

Top results:

  • Support with arrears and paying bills
  • Our approach to recharges
View all
Lettings, tenancies and leases

Lettings, tenancies and leases

Top results:

  • Ending your tenancy
  • Ending your tenancy
View all
Neighbourhoods and communities

Neighbourhoods and communities

Top results:

  • Anti-social behaviour
  • Report community safety concerns to Anchor
View all
Communication, engagement and feedback

Communication, engagement and feedback

Top results:

  • Report community safety concerns to Anchor
  • Customer relations, complaints and feedback
View all
Policy

Policy

Top results:

  • Anti-social behaviour
  • Customer relations, complaints and feedback
View all

Customer relations, complaints and feedback

  • Communication, engagement and feedback
  • Policy

We pride ourselves on delivering a first class service, but occasionally we could do better. Our Customer Relations team want to hear about your experiences.

Resident publications

  • Communication, engagement and feedback

We produce a selection of publications to keep people living with us up-to-date, such as Life magazine, our Handbooks and annual reviews of how well we have delivered our services.

Tree management

  • Healthy and safe homes

Trees are an important part of our natural environment that require tending. Read how Anchor manages trees, who pays for tree work and how to report a concern.

Aids and adaptations

  • Healthy and safe homes

This page explains how to request different types of aids and adaptations to your rented home and how they are funded

Report community safety concerns to Anchor

  • Healthy and safe homes
  • Neighbourhoods and communities
  • Communication, engagement and feedback

Use this online form to report safeguarding concerns, anti-social behaviour, hate crime or domestic abuse to Anchor.

Enjoying your communal areas

  • Neighbourhoods and communities
  • Healthy and safe homes

A range of communal areas complement the private residences at our locations. Read an overview of the types of facilities you may have, how they may be used, and how they are maintained and managed.

Communication options and reasonable adjustments to access our services

  • Communication, engagement and feedback

This page sets out the different ways we can support you to access information and services from Anchor.

Responding to diverse needs

  • Communication, engagement and feedback

This guidance explains how we recognise and respond to people’s different needs so our services remain fair, accessible and shaped around you.

Anti-social behaviour

  • Neighbourhoods and communities
  • Policy
  • Healthy and safe homes

Everyone living with Anchor has a right to feel safe and secure and to live peacefully in their home, free from anti-social behaviour. This page explains what to do if you are experiencing a problem.

Pet of the Month competition

  • Neighbourhoods and communities

We love celebrating the many wonderful animals that make life special at Anchor. Find out more how to enter our Pet of the Month competition here.

Pest control

  • Healthy and safe homes

Find out what to do if you see signs of pests at your location and who is responsible for pest control costs.

Report a repair

  • Healthy and safe homes

Find out how to report a repair here, as well as information about the priority levels and the timescales you can expect for your repair to be completed.

No articles found

Sorry! We can't find any articles matching your search criteria

Loading

Need help or advice?

If you’d like to discuss any of these topics or policies, or better understand our approach to keeping your home healthy and safe, please speak to your location manager or contact the Customer Experience Hub on 0800 731 2020.

This website uses cookies which track activity so that you get the best possible experience. By continuing to use this website we will assume you are happy and cookies will be set. You can change your cookie settings at any time.

 
Award 2026 - Top 20 care home group carehome.co.uk
We are a living wage employer
Inclusive employers standard gold accreditation 2023
RSPCA pawprints 2025 housing platinum award
House proud pledge plus
Menopause friendly
Diversity network accreditation
For people not profit - NCF
  • Care homes
  • Property for sale
  • Property to rent
  • Housing with extra care
  • Contact
  • Guides & support
  • News & updates
  • Media
  • Careers
  • Investors
  • Become a supplier
  • Land acquisition

Newsletter

Keep updated on Anchor news, events and exclusive offers

ReciteMe Accessibility Tool

  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
  • Terms and Conditions
  • Privacy Policy
  • Accessibility
  • Modern Slavery and Human Trafficking Statement
  • myHR staff portal

© 2026 Anchor Hanover Group

Share this page...

Share via social media

  • Facebook
  • Twitter
  • Whats App
  • Facebook messenger
  • Email