Resident updates

We encourage residents to help shape and improve our services through the resident involvement groups. Below are some of the recent actions and improvements driven by these groups.

Everyone deserves to feel safe and comfortable in their home. If you're experiencing anti-social behaviour (ASB), it's important to report it so that the right support can be put in place.

To help keep your money safe, Anchor colleagues should not collect, hold or manage cash on your behalf for things like trips, social events, fundraising activities or donations.

Thursday 1 October is International Day of Older People, a day to celebrate the contribution older people make to our communities and to recognise the people, places and services that help us stay healthy, active and connected.

Thinking about the future isn’t always easy, but having a valid will in place can give you and valuable peace of mind. That's why Free Wills Month is a useful opportunity for people aged 55 and over.

As residents show, recycling is about more than knowing which bin to use. Small changes can help reduce waste and make a real difference.

Anyone can be a victim of fraud and scams. The Friends Against Scams app gives you the knowledge to protect yourself against scams.

In an emergency, being able to give an accurate location can help emergency services find you quickly, especially if you are in a place without a clear address or in a location that is difficult to describe.

Although the colder months may still feel a little way off, now is a good time to check that your heating is working properly.

During July, you will have received your year-end statements for 2025/26.

Between 20 July and 17 August, we will send out your year-end statements for 2025/26.

Following consultation earlier this year, the government is preparing to introduce the final Commonhold and Leasehold Reform Bill in autumn 2026.