Resident updates

Although we try to get things right the first time, sometimes things go wrong. How we handle your complaints is important to making sure we learn and make improvements. Learn more.

As an Anchor Homeowner your service charge is the amount you pay towards the running costs of your location. Find out more about what it covers and how budgets are set.

Do you enjoy a good story, lively discussion, and the chance to meet the people behind the books? Then why not join our Virtual Book Club?

October is Black History Month and this year's theme is ‘Standing Firm in Power and Pride’. Find out more about this and other events taking place.

Read about some of the most recent actions and improvements driven by our resident involvement groups.

On Wednesday 22 October we will be hosting a Virtual Fair to help people connect, learn, and discover the power of digital skills.

Could you be our bingo champion? To mark our 5th anniversary, we're inviting you to join in the fun with a special Be Well Bingo competition.

To help you make an informed decision on extending your lease, we wanted to provide some guidance on the likely costs involved and an overview of the process. 

Did you know fashion is the world’s second-largest polluter after the oil industry? Find out about Oxfam’s Second-Hand September and what you can do to make a difference.

A smart meter can help make things simpler at home. It sends your gas and electricity readings directly to your energy supplier, so you don’t have to do it yourself. Find out more.

We encourage residents to help shape and improve our services through the resident involvement groups. Read about some of the recent actions and improvements driven by these groups. 

Our resident involvement groups help us respond to your needs, improve the services we provide and how we provide them. Find out more about how to share your views.