Resident updates

New regulations are being introduced to improve how heat networks are managed across England.

The Warm Home Discount is a one-off payment of £150 to help with the cost of energy during the winter. It's designed to make things a bit easier if you're living on a low income or pension.

As we approach the festive period, our locations are getting ready for lots of events and celebrations.

As the days draw in, it's normal to feel a bit less energetic. The winter months can sometimes impact our mood, but our Be Well service is here to help you stay connected, active, and supported.

We encourage residents to help shape and improve our services through the resident involvement groups. Below are some of the recent actions and improvements driven by these groups.

In response to resident feedback we have made the decision to stop conducting in-dwelling EICR checks on leasehold estates, once the current five-year cycle of testing is complete.  Find out more.

Damp and mould can impact your health and your home if left to spread, it is important to act as soon as you find any in your home.

Find out what distraction burglaries are and how you can protect yourself.

To ensure all residents have a home they love living in, we’re introducing Ask Anchor, an advice column that answers the questions residents have about keeping their homes healthy, warm and safe.

Learn what Legionella is and how to keep your dwelling water system safe.

We’re responsible for arranging the buildings insurance for Anchor homeowners but we cannot control how long it will take to resolve an insurance claim. Find out more.

On the 29th of November the UK will be celebrating ‘Buy Nothing Day’, a national campaign that encourages participants to take a break from all shopping for 24 hours.