Ending your tenancy
To end your tenancy, you must use one of the methods explained here and let us know in writing at least one calendar month before you leave.
Before leaving your property you must make sure that:
- It has been left clean and in good decorative condition
- You have not left any belongings behind
- You hand all keys back to the scheme manager
- Any alterations made without our knowledge or consent are removed or with our agreement left intact.
Should any of the conditions mentioned above not be met then you may liable for additional costs.
We would be grateful if you would allow us to show new customers around during the period of your notice.
What happens if I pass away?
A tenancy does not end when a tenant passes away. If it is a joint tenancy the remaining tenant will take over the whole tenancy.
Should you have a partner or family member living with you in your home, they may have a right to succeed the tenancy (take over the tenancy), if they meet the age criteria of 55 or older. Your scheme manager will be able to tell you more about succession and the right to remain.
If you are the spouse of the tenant who has passed away and were living in the property when they died, then you will take over the tenancy under the law of succession. This happens even if you are not currently a tenant yourself. An exception will apply if there has been a previous succession to the tenancy. Spouses who do not meet our age eligibility criteria and who take over a tenancy in this way will be given time and be supported by us to find accommodation more suitable to their age.
If it is a sole tenancy and the tenant has passed away, then the tenancy will need to be ended by the executors of the tenant’s will, (as long as they have obtained a grant of probate), or if there is no will by the person who has taken out letters of administration. Relatives should speak to us if there is no-one who has this formal authority to end the tenancy.
The tenancy agreement requires a month’s notice. We will however accept a shorter notice period when a sole tenant has passed away. In these circumstances we will end it when the keys are returned and the property has been cleared and left in a good condition. Any monies due from the notice period will be claimed from the estate of the deceased tenant.
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