Last updated 27 June 2025
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Related information
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Housing Standards
Information about Anchor’s obligations under the Decent Homes Standard and Homes Fitness for Human Habitation Act 2018.
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Customer relations, complaints and feedback
We pride ourselves on delivering a first class service, but occasionally we could do better. Our Customer Relations team want to hear about your experiences.
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Be Well resident wellbeing services
Find out about our range of resident wellbeing services supporting you to stay active, healthy and feel part of your retirement communities.
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Our performance
Find out how we are performing against the Tenant Satisfaction Measures (TSMs) introduced by the Regulator of Social Housing and our current regulatory grading.