Resident involvement
Listening and acting – formally involved residents
We are committed to improving our services by continually reviewing your experiences and using your feedback to improve and shape our services. Read about some of the examples of the feedback involved residents have given Anchor and the changes we have made in response.
Read moreResident Voice Strategy
We are committed to speaking up about the issues that matter to Anchor residents and ensuring changes to our services are informed by you through a wide variety of resident engagement channels. Find out more about resident involvement at Anchor in our strategy.
Read moreRelated information
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Scrutiny Panel
The Scrutiny Panel is made up of engaged residents whose role is to ask the questions, review the services and make recommendations to improve the services provided by Anchor.
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Residents' Council
The Residents' Council is made up of engaged residents who work with us collaboratively to improve and develop services and hold Anchor to account.
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Anchor’s LGBT+ Resident Group
The LGBT+ Resident Advisory Group was created to work with Anchor on improving the lives of LGBT+ people across Anchor housing locations and care homes. Find out more.
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Diversity and inclusion
Anchor ensures that dignity and respect are central to the way we work, and that the unique contributions of our colleagues and residents are valued and celebrated.
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Resident satisfaction surveys
We continuously scrutinise the services we provide and survey our residents to better understand your views about us, what we’re doing well and where we can improve. Find out more.
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Our Environment and Sustainability Strategy
Find out about Anchor's Net Zero and Environmental Sustainability Strategy and our focus on protecting the environment, reducing carbon emissions and supporting sustainable lifestyles.
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Building on relationships
At Anchor we work hard to get to know the people living with us, build relationships and ensure the service we provide is the one that people want.