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  • Scrutiny Panel

Scrutiny Panel

The Independent Scrutiny Panel is made up of engaged residents whose role is to ask the questions, review the services and make recommendations to improve the services provided by Anchor to all our residents.

Steve Rafferty

Steve Rafferty

Independent Scrutiny Panel Chair

Steve is the Independent Scrutiny Panel Chair and Anchor resident.

Penny Roberts

Penny Roberts

Independent Scrutiny Panel member

Penny is an Independent Scrutiny Panel member and Anchor resident.

Cara Beeson

Cara Beeson

Independent Scrutiny Panel member

Cara is an Independent Scrutiny Panel member and Anchor resident.

Pauline McGoun

Pauline McGoun

Independent Scrutiny Panel member

Pauline is an Independent Scrutiny Panel member and Anchor resident.

David Thomas

David Thomas

Independent Scrutiny Panel member

David is an Independent Scrutiny Panel member and Anchor resident.

Peter Bond

Peter Bond

Independent Scrutiny Panel member

Peter is an Independent Scrutiny Panel member and Anchor resident.

Steve Rafferty

Steve Rafferty

Independent Scrutiny Panel Chair

Steve is the Independent Scrutiny Panel Chair and Anchor resident.

Penny Roberts

Penny Roberts

Independent Scrutiny Panel member

Penny is an Independent Scrutiny Panel member and Anchor resident.

Cara Beeson

Cara Beeson

Independent Scrutiny Panel member

Cara is an Independent Scrutiny Panel member and Anchor resident.

Pauline McGoun

Pauline McGoun

Independent Scrutiny Panel member

Pauline is an Independent Scrutiny Panel member and Anchor resident.

David Thomas

David Thomas

Independent Scrutiny Panel member

David is an Independent Scrutiny Panel member and Anchor resident.

Peter Bond

Peter Bond

Independent Scrutiny Panel member

Peter is an Independent Scrutiny Panel member and Anchor resident.

Recent Scrutiny Panel reviews and reports

Local Newsletter Scrutiny Report - Sept 2020

Review of Concessionary TV Licences by Location Managers - Nov 2020

Scrutiny Review of Anti - Social Behaviour Information, Documents, Policies & Procedures - Apr 2021

Noticeboard Training Review – Nov 2021 

Location Brochures Review – Dec 2021

Guidance documents

Scrutiny Panel process and guidance for service reviews

Related information

  • Resident involvement

    Resident involvement

    Find out about the different ways you can get involved in shaping policies and improving the performance of services provided to residents across Anchor.

  • Independent Customer Complaints Panel

    Independent Customer Complaints Panel

    The Independent Customer Complaints Panel is made up of residents from rented and leasehold locations and can provide an impartial view on how a complaint has been handled by Anchor.

  • Anchor's Lesbian, Gay, Bisexual and Trans Group

    Anchor's Lesbian, Gay, Bisexual and Trans Group

    Our Lesbian Gay Bisexual & Trans (LGBT) Group aims to tackle concerns that moving into sheltered housing or a care home as an older LGBT+ person may be a lonely or isolating experience.

  • Residents' Council

    Residents' Council

    The Residents' Council is made up of engaged residents who work with us collaboratively to improve and develop services and hold Anchor to account.

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Award winning

 

View our rating on carehome.co.uk - Top 20 care home group award 2021 Paws Award Laing Buisson Best Residential Care Provider 2020

 

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