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  Pemberley Place Bath, Somerset
  
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Home
Existing residents
Scrutiny Panel

Scrutiny Panel

The Independent Scrutiny Panel is made up of engaged residents whose role is to ask the questions, review the services and make recommendations to improve the services provided by Anchor to all our residents.

Keith Playell

Independent Scrutiny Panel Chair

Keith is the Independent Scrutiny Panel Chair and Anchor resident.

Penny Roberts

Independent Scrutiny Panel member

Penny is an Independent Scrutiny Panel member and Anchor resident.

Keith Playell

Independent Scrutiny Panel Chair

Keith is the Independent Scrutiny Panel Chair and Anchor resident.

Penny Roberts

Independent Scrutiny Panel member

Penny is an Independent Scrutiny Panel member and Anchor resident.

Recent Scrutiny Panel reviews and reports

Coming soon - Review of Guest Rooms and a review of Newsletters

Review of Mobility Scooters - Dec 2023

Review of Allocations and Lettings - Dec 2023

Review of Repairs Reporting and Feedback - Nov 2022

Resident Complaint Journey Mapping Review - Nov 2022

Location Brochures Review – Dec 2021

Noticeboard Training Review – Nov 2021

Scrutiny Review of Anti - Social Behaviour Information, Documents, Policies & Procedures - Apr 2021

Guidance documents

Scrutiny Panel process and guidance for service reviews (Oct 2021)

Related information

Resident involvement

Find out about the different ways residents can get involved in shaping policies and improving the performance of services provided across Anchor.
Residents' Council

The Residents' Council is made up of engaged residents who work with us collaboratively to improve and develop services and hold Anchor to account.
Anchor’s LGBT+ Resident Group

The LGBT+ Resident Advisory Group was created to work with Anchor on improving the lives of LGBT+ people across Anchor housing locations and care homes. Find out more.

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