Resident guidance: All residents - Last updated 22 May 2026
Resident publications
We produce a selection of publications to keep people living with us up-to-date with what’s happening across Anchor.
Resident Handbook
Our handbooks provide people living with us with all the information they may need about their home. Your handbook should always be read alongside your tenancy agreement/lease/transfer document. You can read the current handbooks here:
Resident handbook - rented properties (last updated Oct 2024)
Resident handbook - homeownership (last updated Jan 2024)
Life magazine
Life, our magazine for those who live with us, covers topics including:
- Anchor updates – information and updates about changes within Anchor that may affect those living with us
- Community and involvement – what’s happening at our retirement communities and how to get involved in Anchor activities
- Outside of Anchor - what's happening in the wider world that might affect or be of interest
Feedback from our residents helps shape how Life looks and what we include and we regularly provide a form for feedback on the magazine.
Annual Reports and Reviews
In response to feedback from residents, we have created the following short video and will be summarising the key updates detailed in our most recent annual report in the Autumn 2025 edition of Life magazine.
Online resident guidance
You can find Anchor policies and detailed information on a range of specific topics in the Resident Guidance section of this website.
Resident guidance pagesHelpsheets
We also produce a number of resident helpsheets for residents who are not online. These are available to all residents through your local manager. If you don’t have your local manager’s number to hand, you can find it by searching for your location in our Phonebook.
PhonebookAnchor publications
Read Anchor's key publications including our Annual Report, Business Plan, Sustainability Strategy and a range of financial and resident focused reports.
Anchor publications pageResident updates
We share select news and updates for Anchor residents on the website at the start of each month.
Resident updates pageMore guidance about communication and resident engagement
Related information for residents on how we will work with you to make sure your home and Anchor services meet your expectations and needs.
