Resident guidance
Policy
Resident guidance
Find the answers to frequently asked questions, useful information on a wide range of topics and key Anchor policies in the resident guidance section of our website.
See all resident guidance
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Resident guidance
This section brings together pages that include Anchor policies on a range of topics.
It will be clear on each page who the information is relevant to – usually residents living independently in rented or homeownership properties, but where you see "All residents" that means it is useful for care home residents and their loved ones too.
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If you’d like to discuss any of these policies, or better understand our approach to any of these topics, please speak to your location manager or contact the Customer Experience Hub on 0800 731 2020.
Find the answers to frequently asked questions, useful information on a wide range of topics and key Anchor policies in the resident guidance section of our website.
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