Skip to main content
Loading
Anchor Homes
  • Care homes Open Child Nav
    • Care homes
    • Open Supporting your needs
      • Supporting your needs
      • Residential care
      • Dementia care
      • Respite care and short breaks
      • Convalescence care
      • Care home fees and funding assistance
      • Guide to choosing a care home
      • Support for care professionals
      • Read more guides and advice
    • Open Living in an Anchor care home
      • Living in an Anchor care home
      • What could my new home be like?
      • Catering and mealtimes
      • Approach to wellness and activity
      • Caring professional staff
      • Welcoming new residents
    • Find a care home

      Use our Property Finder to browse our care homes by location.

      Care homes by region
      • East of England
      • London
      • Midlands
      • North East
      • North West
      • South East
      • South West
      • Yorkshire and the Humber
      • View all care home locations
  • Property for sale Open Child Nav
    • Property for sale
    • Open Your purchasing options
      • Your purchasing options
      • Visit the Anchor New Homes website
      • Older Persons Shared Ownership
      • Shared ownership with Anchor
      • Independent living developments
      • Retirement villages
      • Read more guides and advice
    • Open Peace of mind
      • Peace of mind
      • A beautiful home for your future
      • Hassle-free property ownership​
      • Wellbeing services
    • Find a property for sale

      Use our Property Finder to search for your next home by location.

      Our latest developments
      • The Signals Hook, Hampshire
      • The Standard Wigan, Greater Manchester
      • The Dials Hinckley, Leicestershire
      • The Chimes Bingley, West Yorkshire
      • Pemberley Place Bath, Somerset
      • The Landings Kings Hill, Kent
      • View all properties for sale
  • Property to rent Open Child Nav
    • Property to rent
    • Open Applying to live with Anchor
      • Applying to live with Anchor
      • How to apply
      • Who can apply?
      • Allocations and waiting lists
      • Transfers and mutual exchange
      • Read more guides and advice
    • Open What is included?
      • What is included?
      • A well maintained home for your future
      • 24-hour peace of mind
      • A pet friendly home
      • Health and wellbeing services
      • An inclusive and welcoming community
      • Opportunities to shape our services
    • Find a property to rent

      Use our Property Finder to search for your next home by location.

      Popular locations
      • Ipswich
      • Leeds
      • London
      • Manchester
      • West Midlands
      • View all properties for rent
  • Housing with extra care Open Child Nav
    • extra care
    • Open Living safely and independently
      • Living safely and independently
      • What is housing with extra care?
      • 24 hour emergency call service
      • A pet friendly home
      • Staying active and connected
      • How to apply
      • Support for health and social care professionals
      • Read more guides and advice
    • Find housing with extra care

      Use our Property Finder to search for your next home by location.

      Popular locations
      • London
      • North Yorkshire
      • County Durham
      • West Midlands
      • Lancashire
      • West Yorkshire
  • Existing residents Open Child Nav
    • Existing residents
    • Open Manage your home
      • Manage your home
      • Report a repair
      • Manage your payments
      • Transfers and mutual exchange
      • Ending your tenancy
      • Right to Manage
      • Selling your Anchor home
    • Open Resident services
      • Resident services
      • Anchor on Call
      • Anchor Resident Support Fund
      • Customer relations, complaints and feedback
      • Our performance
      • Support with anti-social behaviour​
      • Update your communication preferences
      • Location phonebook
    • Open Free wellbeing support
      • Free wellbeing support
      • Financial advice service
      • Fitness, movement and activity
      • Socialising and meeting new people
      • Digital skills
      • Online learning and courses
    • Open Be involved
      • Be involved
      • Resident groups and panels
      • Resident updates
      • Resident publications
      • Resident satisfaction surveys
      • Support Anchor's sustainability journey
      • Nominate someone for a Loving Later Life Award
      • Apply for a community grant
  • About us Open Child Nav
    • About us
    • Open About Anchor
      • About Anchor
      • Anchor Board
      • Anchor Executive Committee
      • Annual report
      • Governance
      • Our regulators
      • Publications
    • Open Our values and ambitions
      • Our values and ambitions
      • Diversity and inclusion
      • Building on relationships
      • Resident involvement
      • Resident wellbeing
      • Safeguarding
      • Environment and sustainability
      • Pet friendly homes
      • Our memberships
      • Awards
      • New developments
    • Open Media centre
      • Media centre
      • News
      • Influencing and campaigning
      • Research
      • Blogs
      • Events
      • Social media
      • Media contacts
    • Open Supporting our business plan
      • Supporting our business plan
      • Information for investors
      • Land acquisition
      • Become a supplier
  • Contact Open Child Nav
    Duplication inside header--secondary
  • Living with us
  • Careers
  • Living with us
  • Careers

Property Finder

View properties via county

Login to Anchor

Looking for a new home with Anchor? Register for a website account to save your favourite properties.

Enter your email address or username.
Enter the password that accompanies your email address.
Register now
Forgotten your password? Click here to reset

Search our website

Looking for property contact details? Use our property phonebook

  • Home
  • Our properties
  • The Firs

The Firs care home

186 Grange Road, Felixstowe, Suffolk, IP11 2QF

0800 085 4157

Care homes

Save property
  • Overview
  • Features
  • Life at
  • What's on
  • Welcoming you
  • Map
Video thumbnail
Anchor The Firs Exterior Photo 1 V1_0
Anchor The Firs Bedroom Photo 2 V1_1
Anchor The Firs Communal Lounge Photo 3 V1_2
Anchor The Firs Dining Room Photo 4 V1_3
Anchor The Firs Exterior Photo 5 V1_4
Anchor The Firs Exterior Photo 6 V1_5
Anchor The Firs Exterior Photo 1 V1_0
Anchor The Firs Bedroom Photo 2 V1_1
Anchor The Firs Communal Lounge Photo 3 V1_2
Anchor The Firs Dining Room Photo 4 V1_3
Anchor The Firs Exterior Photo 5 V1_4
Anchor The Firs Exterior Photo 6 V1_5

Welcome to The Firs

Heart icon

A warm welcome

Find out about making an enquiry and how we ensure a warm and friendly welcome to all new residents.

Read more

Anchor's The Firs care home in Felixstowe is a trusted provider of residential care for elderly people, and we offer support for older people who have residential and dementia care needs.

Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.

At The Firs, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.

We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily with a varied choice from fresh, seasonal ingredients.

Set in a quiet location in its own beautiful wooded natural grounds, The Firs is close to local services and amenities. These include beaches, a promenade and award-winning cliff gardens a short drive away.

In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.

We’re here to help and look forward to giving you a warm welcome.

Care quality commission
Report published
16 Dec 2022
Good

The service at The Firs is performing very well

Read the report now
Independent reviews
Read reviews Leave a review
Logo

Since my mother has been staying at The Firs she is a lot happier. Her appetite has increased immensely. Our family have found the management and staff to be extremely polite and very helpful. The Firs we all found to be very clean and decorated very tastefully.

G O

21 Mar 2025

Logo

Having been Dads main carer it as a really big deal to put him into care, but I'm so happy with the care he receives and knowing his safe makes such a difference. All staff seem so kind and friendly and really like that their are so many activities, if he choose to take part.

J C

14 Mar 2025

Logo

Wonderful staff - this was the perfect place for our dad. Friendly and welcoming - staff always willing to help with any request. Dad was well looked after and comfortable. Highly recommended. Thank you all.

Debra L

26 Feb 2025

Logo

Since the day my mum came into The Firs, I have nothing but praise for the staff and the quality of care provided. If I have any concerns, the staff, particularly the senior staff, are very happy to listen and respond appropriately.

Joy B

19 Feb 2025

Logo

My mother is always well cared for by the lovely carers at The Firs. They always treat her with respect and talk to her in a kind and friendly manner. They are aware that she likes to be among other residents and she spends most of her time in the day room which she enjoys. During her recent trip to hospital they kept me fully informed and rang me … daily to ask about her progress. They were as keen as I was for her to return to The Firs as soon as she was well enough.

Wendy A

14 Feb 2025

Logo

Excellent care of my mother, knowing she's safe and well!

L S

12 Nov 2024

Logo

The staff and carers are always very friendly and caring. My father-in-law always looks clean and well cared for.

A V

11 Nov 2024

1 of 3

Features of The Firs

Communal facilities

Shared facilities complementing each private residence:

  • Engaging activities programme
  • Garden
  • Communal lounge
  • Conservatory
  • Library

Care and support

In addition to residential care, we also offer:

  • Respite care
  • Palliative care
  • Huntington's disease
  • Dementia care
  • Convalescence care

Food and dining

We promote wellbeing through a positive dining experience:

  • Communal dining area

Life at The Firs

At The Firs care home, we provide quality 24-hour residential care and specialist care for residents with dementia.

We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.

At our home we have:
- A library
- A shop for small items
- A games room
- A bar
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A pay telephone or the facility for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking

Nearby facilities:
- Felixstowe town centre is 1 mile away and can be reached using excellent bus services
- The nearest main hospital is Heath Road Hospital Ipswich, while local hospital Felixstowe General is 1 mile away
- Felixstowe Railway Station is 1.5 miles away, while Ipswich Railway Station with services to London Liverpool Street, is 18 miles away
- A theatre, swimming pool, golf course and supermarket are under 2 miles away

The Firs is a unique, purpose-built residence which was designed to provide residential social care and dementia care. Set in a quiet location and in its own grounds, The Firs has single en-suite rooms, the majority of which have lovely views of the gardens.

Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.

We also have:
- Most rooms with views of the gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors in unit lounges

Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens

We encourage you to bring small personal items to enhance your room.

The Firs - Accommodation

We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.

The Firs' Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Cooked breakfast every day
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chips weekly
- A variety of snacks available all day

Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.

We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.

The Firs - Dining

Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.

We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.

Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.

We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.

The Firs - Activities

Health

At The Firs our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.

We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at The Firs care home.

Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every week
- A chiropodist visits on request
- A dentist and optician who visit the home
- The district nurse and physiotherapist who visit by arrangement


Pricing information

We endeavour to be completely transparent about all our charges and fees. For further information please contact us.

How much does it cost?

Care homes

Our current private weekly fee at The Firs is from £1,466. This can vary due to resident dependency, size of room and location. Our Home Manager and other colleagues will be happy to discuss fees and any other questions you may have about paying for care.

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.

The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.

In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.

No upfront deposit is required at any of Anchor’s care homes to secure a room.

At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

Care home fees

Julie Reynolds

Julie Reynolds

Administrator

I work alongside my colleagues in a part time capacity, together there is always a warm welcome at The Firs.


Julie Real

Julie Real

Administrator

I have been fortunate enough to have worked for Anchor at The Firs for over 23 years, starting as housekeeping, going on to care, Team Leader and now admin. I have really enjoyed each role for different reasons. When you visit us at The Firs I will be your first point of contact and will welcome you with a warm smile.

What's happening at The Firs

  • Follow us on Facebook
  • All
  • News
  • Facebook
The Firs Twitter post
19 May 2025

Wow! What a special thank you card we have been given.

facebook
The Firs Twitter post
16 May 2025

Part three!

facebook
The Firs Twitter post
16 May 2025

Part two!

facebook
The Firs Twitter post
16 May 2025

I am really pleased that I can now share all the photo's from yesterday. There are some beautiful moments of yesterday. Once again thank you to all who came. Part one, more photos' to follow.

facebook
The Firs Twitter post
16 May 2025

I would just like to wish a massive thank you to all that attended our opening of our Namaste room. I cannot wait to share the photo's with you. It truly was an event to remember. Once again thank you!

facebook
The Firs Twitter post
16 May 2025

We are working hard in our garden to get it ready for the summer.

facebook
The Firs Twitter post
15 May 2025

It was our lovely Sue's birthday yesterday. Your right Sue it was all about you! 💐🎂

facebook
The Firs Twitter post
15 May 2025

Great job Pat, helping us with the decorations for today.

facebook
The Firs Twitter post
15 May 2025

Super excited, the day has finally arrived of the opening of our Namaste room. All welcome!
Fingers crossed for the weather.

facebook
Sara Thomson appointed as Interim Chief Risk Officer for Anchor
Press release
13 May 2025

Sara Thomson appointed as Interim Chief Risk Officer for Anchor

Anchor is delighted to welcome Sara Thomson as Interim Chief Risk Officer (CRO).

The Firs Twitter post
13 May 2025

Don't forget to come and join us on the opening of this fantastic additional to our home.

facebook
Shaping a career in care: The role and responsibilities of the Service Improvement team
Blog
13 May 2025

Shaping a career in care: The role and responsibilities of the Service Improvement team

Asa Johnson is Anchor’s National Service Improvement Manager and leads a team of Service Improvement Advisors. In his blog, he shares how he came into the role and his day-to-day responsibilities.

The importance of personalised dementia care
News
12 May 2025

The importance of personalised dementia care

Asa Johnson, our Service Improvement Manager, shares his expert view on personalised dementia care in a featured article on the Care Choices website.

How Extra Care helped one resident gain back their independence
Blog
7 May 2025

How Extra Care helped one resident gain back their independence

Hear from Mick, one of our residents, about how moving to Anchor Extra Care Housing helped him regain his independence after a brain injury.

Marking the 80th anniversary of VE Day
News
1 May 2025

Marking the 80th anniversary of VE Day

8 May 2025 sees the 80th anniversary of VE Day, an international celebration of the arrival of peace in Europe and an important moment for Anchor's residents and colleagues. Read more.

Welcoming you

To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.

We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.

Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.

If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.

We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.

Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.

Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.

Find out more in our video

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.

Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.

Getting here

View location on Google Maps

The Firs

186 Grange Road, Felixstowe, Suffolk, IP11 2QF

Share map

  • Facebook
  • Whats App
  • Email
The Firs

Want to find out more about The Firs?

Other Care homes nearby

Loading

Write a review for The Firs

* Required fields


Customer reviews

The Firs

Phone enquiry:

The Firs

To speak to somebody at this care home, call:

0800 0854157

Enquiry type

Confirm details

* Required fields


We hate spam as much as you do. For information about how we treat your personal data, please view our privacy notice. You can unsubscribe from our mailing lists at any time.

This website uses cookies which track activity so that you get the best possible experience. By continuing to use this website we will assume you are happy and cookies will be set. You can change your cookie settings at any time.

 
Award 2025 - Top 20 care home group carehome.co.uk
We are a living wage employer
Inclusive employers standard gold accreditation 2023
RSPC pawprints housing award 2024 platinum
House proud pledge plus
Menopause friendly
Diversity network accreditation
For people not profit - NCF
  • Care homes
  • Property for sale
  • Property to rent
  • Housing with extra care
  • Contact us
  • Guides & support
  • News & updates
  • Media
  • Careers
  • Investors
  • Become a supplier
  • Land acquisition

Newsletter

Keep updated on Anchor news, events and exclusive offers

  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
  • Terms and Conditions
  • Privacy Policy
  • Accessibility
  • Modern Slavery and Human Trafficking Statement
  • myHR staff portal

© 2025 Anchor Hanover Group

Share this page...

Share via social media

  • Facebook
  • Twitter
  • Whats App
  • Facebook messenger
  • Email