Canterbury House care home, Hadleigh

I was a little nervous about arranging respite care for my mother, however, my concern was without foundation. From my initial enquiry through to my mother's stay, I found staff to be caring, kind and professional at Canterbury House. I was impressed with the cleanliness and layout of the accommodation, as well as the facilities offered and it was … Read morevery clear that my mother had been well looked after during her stay. I know that my mother enjoyed the food and there were plenty of activities to get involved with and other friendly residents to chat to. I would have no hesitation in booking another stay at Canterbury House, in the full knowledge that my mother would receive the highest standards of care.

This is an excellent home. My respite stay felt more like a hotel. The service from all the staff was above my expectations. Having worked in care homes, I was pleasantly surprised by the empathy, care and kindness from everyone. I would certainly recommend Canterbury House for complete care.

The care and emotional support I receive has always been and is still excellent. I have a wonderful room and am very happy. Due to mobility, I live on the ground floor and my door opens into the garden. I have a dog. In November 2019, I was asked if I could care for him. I must say that he has lived with me since that date and is a very valued pet … Read morehere, loved by residents, staff and families. Canterbury House is a wonderful home to live in.

My mum has been in Canterbury House since late 2018 and I cannot fault the staff and the facilities. They look after her so well, like she is family. The staff are always there on hand to help if you need anything, they dote on my mother which is lovely to see. The home itself has fantastic facilities and they always make sure that they have activi… Read moreties to keep the residents busy. During the dreaded covid time, the home did absolutely everything in their power to keep everyone safe and did this with great success. I couldn't personally think of a better place to have mum live.

My father has been in Canterbury House for eighteen months, for the first six he would not leave his room. Due to the kindness and support of both carers and management, he has now settled really well into his new home. He has built up a great rapport with his carers and they go the extra mile for him, including getting supplies from the local shop… Read more. The management are always willing to listen to both his and family concerns and try their hardest to address them if possible. They respond to phone calls and emails promptly. I would definitely have no hesitation in recommending Canterbury House Care Home.

We urgently needed respite care for my mother-in-law and within a few hours Canterbury House had found a space for her. She stayed 3 weeks and has had wonderful care from everyone. As a family, we have found that the staff are always willing to discuss whatever issues we have had. We would all recommend the home.

My mother has settled in quickly and is happy living here. I am very happy with the level of care and the staff are genuinely conscientious, knowledgeable and helpful. She hasn't lived there long enough yet to have experienced the full range of activities but it would be great to have the swimming pool back in action. I would recommend Canterbury H… Read moreouse Care Home to friends and family.