Canterbury House care home rated Good by the Care Quality Commission

Residents and colleagues at Canterbury House care home in Hadleigh are celebrating after the home received an overall Good rating from the Care Quality Commission (CQC).

Following its latest inspection, Canterbury House was rated Good across all five areas assessed: Safe, Effective, Caring, Responsive and Well-led.

Inspectors found that residents were supported by "kind, compassionate, and knowledgeable staff who understood their needs well and promoted dignity, independence, and choice." One relative also shared their experience with the CQC, saying: "some of the staff at Canterbury House are the kindest and most lovely people I have ever met."

Lucy Yarham, Manager of Canterbury House care home, said:

I’m really happy that the CQC has given us a Good rating. My team work incredibly hard to make sure Anchor’s Canterbury House care home is a great place for older people to live. Getting this kind of praise from the CQC is just the sort of recognition they deserve!

We’re proud of the care we provide, the meals we make with fresh seasonal ingredients and the wide variety of meaningful activities our residents enjoy. We welcome such rigorous inspections and clear ratings so older people, and their families, can judge for themselves which homes are right for them and get the standard of care they deserve.

Resident Pearl Brown, 89, said:

It’s wonderful that Canterbury House has been praised by the CQC, but it’s really no surprise to me! The staff here are really caring, and they make everyone feel like we’re part of one big family!

For more information about Canterbury House care home, please click here.