Glenvale Park in Wellingborough classed as Good by the Care Quality Commission

The team at Glenvale Park care home in Wellingborough were celebrating after receiving the accolade, which is the second highest rating possible.

The CQC’s robust inspection gave Glenvale Park, which cares for up to 66 residents, high marks in all five categories assessed by the care regulator: Safety, Care, Responsiveness, Effectiveness and Leadership.

The CQC inspectors were impressed by the friendly and supportive atmosphere and noted that residents confirmed that staff were kind and caring and supported them in a respectful and dignified way.

Inspectors also praised how residents at Glenvale Park were happy with their care. One resident advised the inspectors:

I did not want to go into a care home, and I put it off for as long as I could. Had I known how much better my life was going to be, I would have booked myself a space ten years ago.

Carley Calder, Home Manager at Glenvale Park care home, was thrilled that the CQC had recognised the high standards and hard work of her team. She said:

I’m really happy that the CQC has given us a Good rating. My team work incredibly hard to make sure Glenvale Park care home is a great place for older people to live. Getting this kind of praise from the CQC is just the sort of recognition they deserve!

We’re proud of the care we provide, the meals we make with fresh seasonal ingredients and the wide variety of meaningful activities our residents enjoy. We welcome such rigorous inspections and clear ratings so older people, and their families, can judge for themselves which homes are right for them and get the standard of care they deserve.

District Manager Laura White added:

We are delighted that the CQC have acknowledged the outstanding efforts our colleagues at Glenvale Park have gone to, to enhance and deliver person centred, meaningful and stress-free living. Relatives gave consistent positive feedback, and residents have had their lives enriched through community engagement. 

Excelling with elements of outstanding throughout the report, this is a true indication of what the team have achieved and really is an outstanding effort! I am very proud of the team at Glenvale Park and their commitment has shone through!

Resident Sheila Ambrose, who has lived at Glenvale Park for 22 months, said:

I'm not surprised Glenvale Park care home has such a great score. It's like living in a hotel with all my friends! 

I get to eat lovely food and spend my days enjoying the quiet garden. All the staff know me well and that's what I like. There is always plenty of fun and laughter in the home, I love it.

For more information on Glenvale Park care home, please click here.