Westhill Park care home, Kettering

Thankyou to all the staff for their dedication and care.

For nearly three years, my nan has been cared for at this home, and I honestly cannot express how grateful our family is for the love, reassurance, and dedication they show her every single day. The staff go above and beyond, not just providing care, but creating a true sense of home. It's clear how happy and comfortable my nan is, and to her, the … Read morepeople who work here feel like family rather than just staff. A few months ago, after getting married abroad, my nan was unable to make the journey. The care home kindly allowed us to visit her in my wedding suit and my wife's wedding dress. What truly amazed me was how much effort they put into making it a special moment for her. They helped make her feel included in our big day, even laying on food and prosecco so we could all celebrate together. It was incredibly touching and something our family will never forget. Knowing how happy nan is here gives us real peace of mind, and I truly hope her last memories are of joy an care at westhil.

I must leave a review for the excellent care provided for my mum. I had to book her in for 10 days' respite due to me having an operation. The management was brilliant and showed us around all the facilities the week before we arrived.. The day I brought mum, we were welcomed with open arms, and all the staff were brilliant. The care she has had ha… Read mores been phenomenal. Mum loved having her hair done, having a pamper session, doing a manicure, but also having a fantastic long luxury soak in the amazing bath they have. She absolutely loved it. But all in all, it has been a wonderful experience for her and opened up her eyes about a potential move into the home permanently at some point in the future, later in 25/26. Going back to the staff, though, they were great and I couldn't praise them enough. nothing was too much trouble. The only drawback I would say is apparently the prices could change soon which would be a bad thing. Do not change it please!

We attended the Country and Western Fate on Saturday afternoon. My husband and granddaughter and myself arrived at 1-30 intending to stay an hour. Well, what a fabulous 3 hours we enjoyed. My granddaughter loved the pony and donkey, I was happy to see my mother ( a resident) having fun in the sunshine listening to the Band playing music she remem… Read morebers. Making memories, which is important. So a G & T for me and a small Bailey for her watching her friends from the Home having a dance and singing. The Manager has a fantastic team to help her, many coming in on their day off to help the residents enjoy everything. Fab BBQ and the kitchen crew. 100° given from the staff and 100% appreciated from me and my family. Fabulous Care Home. Best decision I ever made for my mother.

Our dad has lived at Westhill for nearly 5 years; our mum was also a resident until she passed away 3 years ago. The care throughout has been exceptional and since they moved in, we've always had regular updates about our parents' health and care. Staff treat residents with genuine compassion, respect, and warmth. When they moved in (during lockdow… Read moren) they helped get Dad a Parkinson's diagnosis and on the right medication, and they supported Mum through dementia with skill and sensitivity, which made a difficult time more manageable. Now Dad is in end-of-life care, and they continue to do everything they can to keep him safe and comfortable. The management are proactive, kind, and always make sure he gets what he truly needs - not just what the guidelines say. Every member of staff shows the same outstanding commitment - knowing each resident by name, respecting their independence, and providing thoughtful, personal care that protects their dignity and safety.

The staff at Westhill Park care for my mum's specific needs very well and some go out of their way to ensure she has the correct diet and treatment. Where, on the rare occasion, I have had concerns, staff and senior staff have followed these up quickly and effectively, communicating well with me. It seems there is an excellent core team of full t… Read moreime carers. There are some ongoing issues I would like to see changed for the better. The ANPR parking enforcement is far too rigid. There have been a number of incidents where visitors for my mum have been wrongly fined and they could see no other option than to pay. One of these visitors has a very frail wife and had his hands full caring for her during the visit so inputting his registration onto the system was not done correctly. Due to this fine, he no longer visits mum, his sister, due to the stress and inconvenience caused by the parking enforcement. Entry for visitors can be a problem if no staff are near the front door, causing a wait

Mum was took into care on a trial basis as possibly suffering with dementia . Overall mum has been ok in my opinion . The care given by Our mum cannot be faulted . Myself my brother and Sister are constantly updated as and when needed regarding meds etc . It's a lovely bonus to have photos on social media aswell as personal copies of mums days… Read more out etc . Overall definately the best home for our mum . 2 plus years to date and long may she continue . Regards