Glenvale Park care home

Every visit is welcomed by staff. They are always friendly and helpful. We get good feedback as to the health and wellbeing of my mother-in-law. She seems very happy on each visit and has high praise for her care. Her room is clean and well kept and she enjoys the mementos she has in there. We are able to take her out for meals on occasion.

I cannot speak highly enough of Glenvale Park. My father was cared for, before he passed away, at Glenvale for a short period of time. He was treated with dignity, respect and the care he received was to a very high standard. Nothing was too much trouble. We knew he was safe there. As a family we felt we were also looked after and kept up to date e… Read morevery step of the way. My mother is also a resident at the moment and being very well cared for.

While my father was safe and cared for by the staff at Glenvale I do not think that the package we were sold reflects the actual care that was received. My father was left to his own devices and according to him never encouraged to join in with activities etc. He says the food was monotonous, cold and of poor quality. Also not enough for him and h… Read moree lost half a stone in 2 weeks. It's only a little thing but my dad loves his daily paper and whilst this was promised on the tour he never actually got one and had to beg steal or borrow one every day. There were several other issues that all added up to us being dissatisfied.

A very pleasant visit with our friend. Tea and biscuits under the pagoda in the sunshine was a real treat for residents and visitors alike. The staff really go the extra mile to keep everyone happy. Thank you.

From the initial visit to my Mum's 10-day short stay as a permanent resident, the experience of Glenvale was exceptional. The management of the care home was excellent, with attentive and caring staff in all departments, who seemed genuine and trained to a high level. Being a new build, the layout and design of the home was delightful - comfortable… Read more, clean and bright. The honour and love placed on my Mum in her 10-day stay will stay with me for a long time. Thank you.

We found the staff are very friendly, helpful and caring.

Very welcoming when we came to visit. In order to make a decision, thorough background research on prospective residents' needs, likes and dislikes. Warm welcome for residents and family on the day of the move. Rooms and facilities are first rate, lots of activities and stimulation for residents. Cleanliness and ambience could hardly be better. The… Read more staff are unfailingly cheerful and helpful and show genuine care, concern and friendliness to residents.