Canterbury House care home praised by care regulator

Canterbury House care home in Faversham care home is delighted to have been classed as Good by the Care Quality Commission (CQC), the second highest rating possible. The team have been celebrating after receiving the accolade. 

The CQC’s robust inspection process gives care homes a rating of Outstanding, Good, Requires Improvement or Inadequate, based on five categories. Canterbury House, which cares for up to 66 residents, received high marks in all categories rated.

The CQC inspectors were impressed by the friendly and supportive atmosphere of Canterbury House. Inspectors noted that residents confirmed colleagues are kind and compassionate and support them in a respectful and dignified way.

Inspectors also praised how Canterbury House residents were happy with their care. Comments from residents included: “The staff are amazing and treat us with care and kindness, I cannot fault them.”

Rachel Dadwa-As, Home Manager of Canterbury House care home, was thrilled that the CQC had recognised the high standards and hard work of her team. She said:

I’m really happy that the CQC has given us a Good rating. My team work incredibly hard to make sure Canterbury House care home is a great place for older people to live. Getting this kind of praise from the CQC is just the sort of recognition they deserve!

We’re proud of the care we provide, the meals we make with fresh seasonal ingredients and the wide variety of meaningful activities our residents enjoy. We welcome such rigorous inspections and clear ratings so older people, and their families, can judge for themselves which homes are right for them and get the standard of care they deserve.

Pamela Dodd, 89, who has lived at Canterbury House care home for over 12 months now, said:

It’s amazing that the CQC have praised the hard work of the Canterbury House team. The staff here are genuinely caring, and always make me feel at home.

For more information on Canterbury House care home, please click here.