Canterbury House care home

Sadly I have lost both my parents now this year, my Father in May and my Mother more recently in November. I must write to thank all the staff and management at the Canterbury House Care Home for all the love, affection, care and attention that they always gave to my Mum and Dad since they were residents in October 2021 right up to the time they p… Read moreassed away. Nothing was ever too much trouble for the staff, they were always very professional and so helpful especially when my Mother was receiving her dementia end-of-life care towards the end. I congratulate all the 'team' and really appreciate all that they did for my parents during their stay.

I have found this home and staff to be kind, respectful and caring, not only to residents but to visitors also.

My mother is in Canterbury House for respite care with a view to permanent residency in due course. So far, I am thrilled with the level of care, understanding and attention from the staff. Canterbury House is exceptionally clean with beautifully designed rooms and common areas. Mother has settled in well, just after six days asking, a longer stay… Read more is possible. I am encouraging her to join in with activities that are varied and well thought out. Everything is delightful!

From the moment I arrived, which was 8 days ago, I seem to fit in instantly. From that moment, I felt most welcome. Since then, my care was faultess. Nothing seems to be any trouble at all to the staff. I am well informed of any activities that are going on. I felt like I was part of the family straightaway. In fact, I am here for 2 weeks and enjoy… Read moreing it so much so far that I have already asked my daughter if I could stay another week, which has been agreed.

From the song popularised by Frank Sinatra 'New York, New York'. So good they named it twice - Canterbury House. Canterbury House.

The premises is always clean and tidy. All the staff are welcoming and helpful. Those I know well greet me by name. Any issue raised is dealt with promptly and efficiently. The office staff are very helpful with recommendations and suggestions e.g. recently a mobile dentist. Residents are cared for with thoughtfulness.

Such a happy and positive environment. Dad is so settled as a resident. There is so much for the people staying at Canterbury House to do. Wonderful black tie evening, singing and dancing this month. The food is amazing. The rooms are beautiful and the staff are so caring. We feel Dad is cared for in the way he needs to meet all his needs.