Silver Court care home praised by care regulator

Anchor’s Silver Court care home in East Grinstead is delighted to have been classed as good by the Care Quality Commission (CQC), the second highest rating possible.

The team and residents have been celebrating this week after receiving the accolade.

The CQC’s robust inspection process gives care homes a rating of Outstanding, Good, Requiring Improvement or Inadequate based on five categories. Anchor’s Silver Court, which cares for 42 residents, received high marks in all five categories: safety, effectiveness, care, responsivity and leadership. 

The CQC inspectors were impressed by the friendly and supportive atmosphere of Silver Court. Inspectors noted that residents were empowered to make day to day choices and were in control of their care and support. 

Inspectors also praised how Silver Court residents and their loved ones were happy with their care. Inspectors were told by a relative of a resident, “I am always made welcome and couldn’t be happier with the care provided.”

Abbie Partridge, Manager of Anchor’s Silver Court care home was thrilled that the CQC had recognised the high standards and hard work of her team. 

She said:

I’m really happy that the CQC has given us a Good rating. My team work incredibly hard to make sure Anchor’s Silver Court care home is a great place for older people to live. Getting this kind of praise from the CQC is just the sort of recognition they deserve!

“We’re proud of the care we provide, the meals we make with fresh seasonal ingredients and the wide variety of meaningful activities our residents enjoy. We welcome such rigorous inspections and clear ratings so older people, and their families, can judge for themselves which homes are right for them and get the standard of care they deserve.

Resident John Knott 84 who has lived at Silver Court, said:

It’s wonderful that Anchor’s Silver Court care home has been praised by the CQC but it’s really no surprise to me! I have lived here for eight months, and the team are really caring, and they make everyone feel like we’re part of one big family! My room is lovely, and the food is so delicious.

For more information on Anchor’s Silver Court care home, please contact 0800 731 2020.