Marsh Farm Manor care home praised by care regulator

The team at Marsh Farm Manor care home in Royal Wootton Bassett were celebrating after being classed as Good by the Care Quality Commission (CQC), the second highest rating possible. 

The CQC’s robust inspection gave Marsh Farm Manor care home, which cares for up to 66 residents, high marks for safety, care and responsivity.  

The CQC inspectors were impressed by the friendly and supportive atmosphere and noted that residents confirmed that staff were kind and caring and supported them in a respectful and dignified way. 

Inspectors also praised how residents at Marsh Farm Manor were happy with their care. One resident advised the inspectors:

The staff treat me like a king. They are lovely, very respectful. They let me do what I need to do and don’t stifle me.

Marietta Cranfield, Manager of Marsh Farm Manor care home, was thrilled that the CQC had recognised the high standards and hard work of her team. She said:

I’m really happy that the CQC has given us a Good rating. My team work incredibly hard to make sure Marsh Farm Manor care home is a great place for older people to live. Getting this kind of praise from the CQC is just the sort of recognition they deserve!

We’re proud of the care we provide, the meals we make with fresh seasonal ingredients and the wide variety of meaningful activities our residents enjoy. We welcome such rigorous inspections and clear ratings so older people, and their families, can judge for themselves which homes are right for them and get the standard of care they deserve.

Resident Jean Read, 95, said:

Isn’t it lovely that Marsh Farm Manor has got a good rating from the CQC.

Resident Margaret Tapscott added:

There is co-operation between carers and residents. The staff are caring and wonderful to me.

For more information on Marsh Farm Manor care home, please click here.