17 April 2020
The Manor House care home praised by care regulator
A care home in Harrogate has been classed as Good in all five areas inspected by regulator the Care Quality Commission (CQC). Staff at Anchor’s The Manor House Harrogate on Cornwall Road were celebrating this week after receiving the accolade.
The home, which cares for up to 87 residents, was praised by the CQC in the recent inspection which took place on 26th February and 2nd March 2020. Care homes are now classed as either outstanding, good, requiring improvement or inadequate.
Home Manager Andrea Harley said everyone at the home was thrilled because they had worked so hard to maintain high standards of care.
She said: “We have worked hard to make The Manor House a good care home but to be given such praise from the regulator is wonderful. We are proud of the meals which are made from fresh seasonal ingredients and the high levels of training and support our staff receive.”
“We welcome such rigorous inspections and clear ratings so older people and their families can see which homes are the best in the country. We’re so pleased to be classed as a good care home - we’ll be celebrating this success.”
The CQC inspection report, which can be found on the regulator’s website, highlighted the following examples of high standards of care at The Manor House Harrogate: A person told us, "They respect us as residents, are courteous and polite." One resident said, "They look after people properly. I feel safe."
One relative commented, "The home is lovely. The accommodation is like a five star hotel.”
For more information on The Manor House Harrogate care home, please call on 01423 500 010.