Primrose Court care home, Guiseley

My mother come for 3 weeks respite care over Christmas but we found the care, staff, facilities room, food and management are so good, we arranged for her to stay a little longer. After 2 months, the family have now decided that this care home is so good that mum will now make this her home. Thank you all so much.

I cannot recommend Primrose Court highly enough. Each and every member of staff treats residents and their relatives with the greatest of care, dignity and respect. There is a genuine warmth and affection about the place which has meant that Primrose Court has been a real home from home for both my dad and my auntie. Their best interests have alway… Read mores been at the forefront of the care they have received and I have been kept well informed about their health and wellbeing. Staff have always acted promptly to ensure that they have been comfortable, and received any necessary medical treatment promptly. The food is excellent and the range of activities on offer means that there is something for everyone to enjoy. I will forever be grateful to the staff at Primrose Court for making the last couple of years of my dad's life happy and content and for continuing to go above and beyond to support both my auntie and myself, as part of the current Primrose Court family.

Mum has been a resident at Primrose Court for almost 3 years and she has received wonderful care from day one. However, she suffered a stroke and seizure on 26th January and died on 2nd February. In her respect care plan, it was agreed that the staff would support palliative care if needed. They were true to their word, every member of staff withou… Read moret fail, not only cared for mum to the end but my sister and I also, what a wonderful team, nothing was too much for them and we all felt so carefully held through this painful time.

My father started living at Primrose Court in late October 2024. From the first moment he crossed the threshold, he was welcomed by name and taken to see his room. Along the way to his room, numerous care staff welcomed him by name, which I felt really comfortable with, as it reaffirmed his feeling of belonging. The carers have always shown great i… Read morenterest in my father's life and are constantly encouraging him to engage in conversation. He takes great pleasure in showing photos of his life, family and travel experiences he and my mother made together. Thank you to all the staff, they are wonderful and work hard together to create a happy and caring environment that my father calls home.

Primrose Court is a lovely, high-quality care home with a really welcoming, kind, caring and supportive team of staff who always put the person at the centre of everything. The home and bedrooms are very well equipped, with enriching activities and great food with a choice. The Manager is friendly, extremely helpful and ensured my dad's needs were … Read moretailored to his needs. I felt confident, happy and at ease my dad was in the best, safe place and would highly recommend. Thank you all for your hard hard work and best wishes.

Prior to my grandmother being discharged from hospital to Primrose Court, I was worried about potential care at any residential/nursing facility. Primrose Court reduced all my concerns very quickly. The management, care, compassion, activities food and overall enrichment was first-class. As a healthcare professional, it is the best facility I have … Read moreencountered. Thank you.

Having Mum in Primrose Court has been amazing, knowing that she is looked after 4/7. Staff are fabulous, kind, caring and have a brilliant sense of humour. It gives the family peace of mind knowing Mum is safe. The activities that are available every day keep Mum interested - fantastic.