The Manor House Harrogate care home

A lovely care home with a hotel feel. The experience from the first contact to my mother-in-law arriving has been perfect. The staff are really attentive and so far looking after her very well. She seems very happy to be here for her respite care Would highly recommend to others, I'd stay here myself!

My mum had a 16 night stay at Manor House in January 2025 to recuperate after hospital. My mum, and we as a family, were most impressed with Manor House. The room with en-suite bathroom was on the ground floor near the cafe so a very central location for social interaction. The furnishings were very plush with an array of orchids displayed. It was … Read moreliterally like a 5 star hotel. The food was great too ... always plenty of choice. She could eat in her room, in the cafe or in any of the restaurants on each floor. The thing that stood out most though were the staff ... from management, to admin, to maintenance, to the carers. They were all exceptional. Nobody had that "there there dear" attitude that can often be used with older people. Nothing was too much trouble. So considering all of the above, my mum had a lovely stay at this care home ... and as a family, we had that all-important peace of mind that she was being well looked after by genuinely nice people who actually do care.

Sadly my mum only lived at the Manor House for 1 month so didn't manage to appreciate the lifestyle at this lovely care home. This home deserves the 10* rating it has achieved and I would recommend it to anyone.

My mum moved into The Manor House Harrogate in September 2024, she was immediately made to feel very welcome and very quickly felt at home. Sadly she passed away this month, but the care given was absolutely out of this world I cant speak highly enough of the staff at The Manor House, the level of care and love given was exceptional. I would rec… Read moreommend the The Manor House to everybody and as a family we are so grateful that my mum's last days in this world were peaceful, safe and cared for Congratulations Team Manor House you are simply the best.

After needing to find a care home for my mother that met her current needs, we embarked on an exhaustive search for a suitable residential facility. We were delighted to find the Manor House in Harrogate and even happier when they found a room for our mother. The building and facilities are impressive. Modern, well-furnished and clean, with comfort… Read moreable communal areas and spacious bedrooms. However, the standout feature is the attentive and good-natured staff, which is by far the most essential factor when looking for a care home. My mother has settled in quickly, and hearing from her that she feels very well looked after makes us all reassured that we have made the right choice. As a family, we are pleased and grateful that our mother is being cared for by the excellent staff at the Manor House, which feels more like a well-run hotel.

My Dad was a resident of The Manor House for just over a year. He was very content and happy there and I was extremely impressed with the care he received from all members of staff. It speaks for itself when we were able to move Dad out of hospital back to Manor House for his last few days. He received wonderful end-of-life care, we couldn't have a… Read moresked for anything more. I will always remember with fondness the fun, kindness and caring shown to my Dad by everyone. Thank you to you all on Chester floor for being such an important part of Dad's last phase of life.

From the first phone call and enquiry you are made to feel so welcome and all staff are willing to listen and not judge. The level of service is outstanding within 12 hours of initial contact the staff from the home had visited my father in hospital and had assessed his needs and ensured a smooth transition from the hospital to the care home via N… Read moreHS transport. My father has settled in to the way of life of being cared for and looked after by staff that nothing is too much trouble, he has picked up within his self 100% and has gained some weight as my dad has told me the food is absolutely lovely. He is now walking round the home keeping fit as he points out to the staff. I can't thank the staff enough for looking after my dad it has taking a huge stress and worry of the family that he is being looked after and cared for respectfully by staff who can do, will do at any time. Thank you.