The Manor House Knaresborough care home

I can't thank the staff enough at the Manor Knaresborough for looking after my mum initially and then my dad. We were lucky that there was a room available for my mum who has dementia for respite whilst my dad was suddenly taken into hospital with Pneumonia. And then even more lucky that another room was available for my dad to be reunited with my … Read moremum for a week of recovery for himself. I know for a fact that they both enjoyed their stay due to the fabulous staff and their kind and professional nature.

I came into the Manor House on Monday February 17th 2025 for 2 weeks respite (after having visited other homes) I was made very welcome from day 1 as I found the people all very friendly and welcoming and making me feel very much at home. I gradually joined the various activities being held in the home or out in the community. Went to the theatre a… Read morend for a trip on a canal boat. Once they realised I had been teacher they persuaded me to read a book on our Teddy Bears picnic day's. Its 30 years since I retired!! I am now a permanent resident here.

My mum has been a resident for about 6 months currently, due to dementia. The staff helped her settle in very quickly and she much prefers her new home to living with me. She has had some recent health troubles that have resulted in short hospital stays. The support she and the family have been given during these has been outstanding. They monitor… Read more her wellbeing closely, step in proactively to avoid or resolve problems, and keep the family updated on any developments. On a day to day basis, the facilities, entertainment and food are all great. The staff are always very professional, caring and accommodating while also being happy to chat to or assist residents or visitors whenever the need arises. I have yet to find anyone working there who does not appear to have been trained to a very high level, literally all the staff are great to interact with.

My mother has been resident at the Manor House for 2.5 years now. She has always been treated with respect, her interests have been taken into account with regards to activities and she has always been well cared for by the entire range of staff. The staff engage with family members well to ensure that their loved ones have the best experience … Read morein what has become their new home.

Mum made Manor House her home from July 2018. Or should I say, the wonderful staff at MH made it Mum's home from the off. As a family we are indebted to all the staff at MH that have loved and cared for Mum. She was on the Chesters Dementia floor, but it was so noticeable when I took mum out for a walk that most of the staff we saw on the ground fl… Read moreoor on the way out would stop and say 'hello'. Lots of activities to keep residents stimulated. Kept clean and well maintained by the team and some very well fed and watered residents. Thank you all for everything you did for mum.

From initial contact to final goodbyes the standard of care and support from The Manor House team could not be improved upon. All staff take time to interact with residents, whether they have direct responsibility for them or not. They took time to understand dad's personality and cherished his cheeky smile. The professional and caring support and … Read morethe flexibility of staff in the face of changing circumstances have been a huge blessing to myself, my sister and my mum. Thank you.

A wonderful facility- such a comfort to know that Mum is being so well cared for. The staff are always thoughtful and calm and pleasant to be around when I visit. The activities are top notch as is the food and decor.