West Hall

Off Parvis Road, West Byfleet, Surrey, KT14 6EY View Map

Welcome to West Hall

West Hall care home in West Byfleet, Surrey is Anchor's flagship care home.

At West Hall we have created a modern, high-quality care home fit for the demands and expectations of the 21st century. The unique appearance and design, our professionally qualified staff and our state-of-the-art facilities creates a standard of care that is dignified and personal and encourages an active, independent life.

Our listed Manor House has been refurbished and boasts a wide range of facilities, such as a hair and beauty salon, library, quiet room and both a bistro and private dining facility. Situated in the stunning surroundings of the Surrey greenbelt, West Hall also offers extensive landscaped gardens and wonderful, uplifting views.

West Hall’s excellent facilities are complemented by a wealth of meaningful activities and living here you’ll always find plenty to do.

Residents live in small groups in three specially built residences radiating out from the Manor House. Each have large individual bedrooms and shared living and eating areas. The aim is to have a real sense of community for residents at West Hall by offering a wide range of social activities and encouraging independence and choice.

At Anchor, we have a long history of caring for older people and we put our residents at the heart of everything we do. In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 50 years of experience. West Hall, and the specially tailored residential care we provide here, is the result of this approach, carefully conceived with all our experience and passion, to meet the needs and expectations of the next generation of older people.

If you are looking for a home for yourself or a loved one, why not find out more about what West Hall has to offer.

Features

Communal facilities

Shared facilities complementing each private residence:

Engaging activities programme
Garden
Communal lounge
Hobby / craft room
Hairdressing salon

Care and support

In addition to residential care, we also offer:

Respite care
Palliative care
Dementia care
Convalescence care
Parkinson's disease

Food and dining

We promote wellbeing through a positive dining experience:

Communal dining area
Nutrition and hydration stations
Private dining area
Visitors are welcome to join residents for meals

Life at West Hall

You’ll always find plenty to do at West Hall. With a host of leisure activities for you to take part in, our home has a great community feel where people engage with their fellow residents, families and friends, and continue doing all the things they usually enjoy in a supportive environment.

With social events in the home and the local community arranged in collaboration with residents, you can make your life at West Hall a hive of activity or as gentle as you wish.

Favourite activities, personal interests and ability are discussed when you move in and using this information helps us create a stimulating events and activities calendar matching individual residents’ interests and needs.

The home’s wide range of facilities and its unique design support our approach to activities, with several dedicated activity areas at West Hall including an arts and crafts room which has cooking facilities, a library, garden and a spa.

We know how important it is to maintain close bonds with the people in your life. At West Hall, your visitors are always welcome at any time, including mealtimes and to take part in activities.

At West Hall we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.

We encourage visits to West Hall so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.

The friendly team at West Hall care home would love the chance to show you what our home has to offer here in Surrey. Here are just a few of the people you may meet on a visit to our home:

Tracy Manzi

Care Home Manager

It is such a pleasure to be the General Manager of West Hall, a unique and special place that offers both excellent care and a beautiful environment as demonstrated by achieving ‘outstanding’ from our recent CQC inspection. As a Nurse of 35 years along and along with many years working with care homes to develop services and ensure a quality service for all and I am thrilled to be part of such a fantastic team.

Andy Jarman

Customer Relations Manager

Everyone here at West Hall welcomes you to stop by for a visit. We are happy to show you what our unique care home can offer, talk you through the high quality care and support and show you round the first class facilities.

Jason Nelson

Services Manager

Jason has a wealth of experience managing services across a range of different sectors and brings his passion for great food to West Hall. After starting his career as a chef for Waverley Inns, Jason became an area manager responsible for 16 public houses. He moved on to Sodexho Catering and worked in military kitchens in both Hampshire and Surrey, at times cooking for up to 950 service personnel. Jason was then offered a position with Harrison Catering at Claremont Fan Court School in Esher, before gaining experience at Hampton Care nursing home. Jason found working in the care home hugely satisfying and firmly believes that high quality catering using fresh local produce can really make a difference to quality of life.

Stephen Morton

Wellness Manager

We know that our hobbies and interests are unique to each of us, and that is why, here at West Hall, we take a holistic approach to providing meaningful activity and wellbeing.

Mark Garraway

Maintenance Manager

As West Hall’s Maintenance Manager, Mark is focused on providing residents with real peace of mind, working hard to ensure the home is well maintained at all times. Mark started his career as an apprentice hard and soft Landscaper and quickly went on to become a Head Groundsman. Keen to expand his skills, Mark decided to train as a Carpenter Joiner, and over the years worked for several companies on an array of projects including new builds and refurbishments as a Site Manager. Mark joined Anchor in January 2012 and really enjoys his current role at West Hall.