Welcome to West Hall
West Hall care home in West Byfleet, Surrey is Anchor's flagship care home.
At West Hall we have created a modern, high-quality care home fit for the demands and expectations of the 21st century. The unique appearance and design, our professionally qualified staff and our state-of-the-art facilities creates a standard of care that is dignified and personal and encourages an active, independent life.
Our listed Manor House has been refurbished and boasts a wide range of facilities, such as a hair and beauty salon, library, quiet room and both a bistro and private dining facility. Situated in the stunning surroundings of the Surrey greenbelt, West Hall also offers extensive landscaped gardens and wonderful, uplifting views.
West Hall’s excellent facilities are complemented by a wealth of meaningful activities and living here you’ll always find plenty to do.
Residents live in small groups in three specially built residences radiating out from the Manor House. Each have large individual bedrooms and shared living and eating areas. The aim is to have a real sense of community for residents at West Hall by offering a wide range of social activities and encouraging independence and choice.
At Anchor, we have a long history of caring for older people and we put our residents at the heart of everything we do. In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 50 years of experience. West Hall, and the specially tailored residential care we provide here, is the result of this approach, carefully conceived with all our experience and passion, to meet the needs and expectations of the next generation of older people.
If you are looking for a home for yourself or a loved one, why not find out more about what West Hall has to offer.
Our care
At West Hall we are passionate about how we care for our residents. Our dedicated staff provide all residents with exactly the right level of care and support to ensure you continue to enjoy maximum independence, knowing that all the help and assistance you could ever need is always nearby.
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Our home
Our vision for West Hall is to lead the way in retirement care, and for residents to enjoy life at one of the country’s finest care homes. We have created a modern, high-quality care home, unique in appearance and situated in stunning surroundings. With a lively community and state-of-the-art facilities, West Hall offers a unique living experience.
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Making the move
Anchor know that moving to a care home is a big decision and can often be triggered by a life-changing event. With years of experience providing support and care to older people, our warm and friendly staff are committed to helping each resident through the transition and making the move to West Hall as easy as possible.
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Communal facilities
Shared facilities complementing each private residence:
- Engaging activities programme
- Garden
- Communal lounge
- Hobby / craft room
- Hairdressing salon
Care and support
In addition to residential care, we also offer:
- Respite care
- Palliative care
- Dementia care
- Convalescence care
- Parkinson's disease
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
- Private dining area
- Visitors are welcome to join residents for meals
Life at West Hall
You’ll always find plenty to do at West Hall. With a host of leisure activities for you to take part in, our home has a great community feel where people engage with their fellow residents, families and friends, and continue doing all the things they usually enjoy in a supportive environment.
With social events in the home and the local community arranged in collaboration with residents, you can make your life at West Hall a hive of activity or as gentle as you wish.
Favourite activities, personal interests and ability are discussed when you move in and using this information helps us create a stimulating events and activities calendar matching individual residents’ interests and needs.
The home’s wide range of facilities and its unique design support our approach to activities, with several dedicated activity areas at West Hall including an arts and crafts room which has cooking facilities, a library, garden and a spa.
We know how important it is to maintain close bonds with the people in your life. At West Hall, your visitors are always welcome at any time, including mealtimes and to take part in activities.
Activities calendar
| Day | Morning | Lunch | Afternoon | Evening |
|---|---|---|---|---|
| Games morning | Music session | Coffee afternoon | Games afternoon | |
| Extend exercise | Shopping | Cake Making | Quiz | |
| Word games | Coffee afternoon | Flower arranging | Music session | |
| Games Cafe | Nature walk | Sing-a-long | Arts & crafts | |
| Games morning | Day trip | Coffee afternoon | Movies | |
| No activity | Entertainment afternoon | Entertainment afternoon | No activity | |
| Jigsaw puzzles | No activity | Movies | No activity |
At West Hall we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to West Hall so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.
The friendly team at West Hall care home would love the chance to show you what our home has to offer here in Surrey. Here are just a few of the people you may meet on a visit to our home:
Andy Jarman
Customer Relations Manager
Everyone here at West Hall welcomes you to stop by for a visit. We are happy to show you what our unique care home can offer, talk you through the high quality care and support and show you round the first class facilities.
Jason Nelson
Services Manager
Jason has a wealth of experience managing services across a range of different sectors and brings his passion for great food to West Hall. After starting his career as a chef for Waverley Inns, Jason became an area manager responsible for 16 public houses. He moved on to Sodexho Catering and worked in military kitchens in both Hampshire and Surrey, at times cooking for up to 950 service personnel. Jason was then offered a position with Harrison Catering at Claremont Fan Court School in Esher, before gaining experience at Hampton Care nursing home. Jason found working in the care home hugely satisfying and firmly believes that high quality catering using fresh local produce can really make a difference to quality of life.
Mark Garraway
Maintenance Manager
As West Hall’s Maintenance Manager, Mark is focused on providing residents with real peace of mind, working hard to ensure the home is well maintained at all times. Mark started his career as an apprentice hard and soft Landscaper and quickly went on to become a Head Groundsman. Keen to expand his skills, Mark decided to train as a Carpenter Joiner, and over the years worked for several companies on an array of projects including new builds and refurbishments as a Site Manager. Mark joined Anchor in January 2012 and really enjoys his current role at West Hall.
Enjoy a 3 week stay for the price of 2*
We are offering you an opportunity to stay 3 weeks for the price of 2 at one of our selected care homes*
View offer detailsTerms & conditions apply
Getting here
West Hall
Off Parvis Road, West Byfleet, Surrey, KT14 6EY, 01932 338000
What's happening at West Hall
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