Herries Lodge care home praised by care regulator

Herries lodge care home in Shirecliffe has been classed as Good in all areas by regulator the Care Quality Commission (CQC).

Staff at Anchor’s Herries Lodge on Teynham Road were celebrating this week after receiving the accolade.

The home, which cares for up to 47 residents, was praised by the CQC in the recent inspection which took place on 30 July 2018. Care homes are now classed as either outstanding, good, requiring improvement or inadequate.

Home Manager Sarah Burley said everyone at the home was thrilled because they had worked so hard to maintain high standards of care. 

She said: “We have worked hard to make Herries Lodge a good care home but to be given such praise from the regulator is wonderful. We are proud of the meals which are made from fresh seasonal ingredients and the high levels of training and support our staff receive.

“We welcome such rigorous inspections and clear ratings so older people and their families can see which homes are the best in the country. We’re so pleased to be classed as a good care home - we’ll be celebrating this success.”

The CQC inspection report, which can be found on the regulator’s website, highlighted the following examples of high standards of care at Herries Lodge: A visitor commented, "My [relative] loves it here. We feel they are very safe", another said; "It's brilliant, I couldn't be happier working here." Another resident said: "The staff know me well and listen to me." 

One person said: "The staff are well trained, they come and have a chat with you. I would not like to move anywhere else."

For more information on Herries Lodge care home, please call on 0114 231 4879.