Elizabeth Court care home praised by care regulator

Elizabeth Court care home in Caterham has been classed as Good in all areas by regulator the Care Quality Commission (CQC).

Staff at Anchor’s Elizabeth Court in Grenadier Place were celebrating this week after receiving the accolade.

The home, which cares for up to 59 residents, was praised by the CQC in the recent inspection which took place on 25th July 2018. Care homes are now classed as either outstanding, good, requiring improvement or inadequate.

Home Manager Sue Guyon said everyone at the home was thrilled because they had worked so hard to maintain high standards of care. 

She said: “We have worked hard to make Elizabeth Court a good care home but to be given such praise from the regulator is wonderful. We are proud of the meals which are made from fresh seasonal ingredients and the high levels of training and support our staff receive.

“We welcome such rigorous inspections and clear ratings so older people and their families can see which homes are the best in the country. We’re so pleased to be classed as a good care home - we’ll be celebrating this success.”

The CQC inspection report, which can be found on the regulator’s website, highlighted the following examples of high standards of care at Elizabeth Court: One member of staff said, "I find Anchor one of the best for training. You can always ask for additional training." "The atmosphere in the home was relaxed and inclusive and staff spoke to people in a respectful, yet friendly manner.”

A relative commented, "Staff genuinely care about the residents. I am delighted she is so well looked after and they're so patient with her."

For more information on Elizabeth Court care home, please call on 01883 331590.