Greenacres care home
Welcome to Greenacres
Move-in offers available
When it comes to choosing a care home you can trust us. Find out how we can help you and your loved one with our move-in offers.
Anchor’s Greenacres care home in Banstead is a trusted provider of care for elderly people, and we offer support for older people who have residential and dementia care needs.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.
At Greenacres, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.
Set in a bustling village with lots of amenities, Greenacres care home is located in its own beautiful grounds, which include patio areas and raised flower beds. It is close to Sutton and Epsom town centres, which are each around four miles away.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.
We’re here to help and look forward to giving you a warm welcome.
Greenacres is warm and welcoming from the minute you walk through the door. All the staff from the receptionists to the office staff, the carers to the kitchen staff, the laundry staff to the cleaners and maintenance people; they are all happy and welcomed Mum for her respite care as if she were an old friend. Mum was happy, safe, and thoroughly en… joyed her three weeks at Greenacres and I can only hope a permanent bed is available for her soon. Thank you to everyone for everything.
10 Oct 2023
My father has been at Greenacres only a short time but so far the staff have been welcoming and have gone out of their way to ensure he is happy in his new environment. The accommodation is bright clean and cheerful, we have been able to bring pieces of furniture and hang photos and pictures on the walls to provide a homely atmosphere. Greenacres i… s a happy caring environment.
04 Oct 2023
Mum has been at Greenacres for 18 months and during that time, everyone there has been very welcoming and friendly. The care Mum receives is great, a lot of medical issues she had before coming there, have been resolved and I feel I’m updated regularly if she has any issues. The whole team there really seem to care about Mum's well-being. I’m all… owed to bring a dog to visit Mum, which is hugely important to her and one of the many reasons Greenacres works for her. The home is always spotless throughout, from reception, corridors, sitting room and Mums room, the dog never finds a single crumb!
21 Aug 2023
From the day Mum cam into the home to settling her in, we have been so impressed with the care and friendliness of all staff. They cannot do enough for you. Mum's room is spacious, modern and warm. She has settled really well and is extremely happy. I would thoroughly recommend Greenacres for anyone looking for top-class care and staff who get to k… now you personally. A real home from home! I can relax knowing she's in the best care. Thank you to all the staff.
09 Aug 2023
We needed a Care Home for my elderly mother and looked at various options in the Banstead area. Greenacres stood out, not only for the pleasant surroundings and well presented rooms and communal areas, but also for the people we met and the welcoming atmosphere. Since Mum has moved in, we can only add that it is the people working at Greenacres th… at make the home such a great choice. I shouldn't name anyone for fearing of missing someone out but the staff have been absolutely outstanding, their care and attention to detail is second to none and we are so impressed with them. We can't thank them enough, we would definitely recommend Greenacres and are so pleased we found it.
17 Jul 2023
I like it here very much and want to stay.
10 Jul 2023
My brother has been at Greenacres for nearly five years. He has had the best care and has a lovely clean and bright room with an ensuite. He walks around with his wheels and is kept clean and comfortable.
29 Jun 2023
Features of Greenacres
Shared facilities complementing each private residence:
- Engaging activities programme
- Communal lounge
- Hairdressing salon
Care and support
In addition to residential care, we also offer:
- Palliative care
- Huntington's disease
- Dementia care
- Convalescence care
- Parkinson's disease
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
Life at Greenacres
At Greenacres care home, we provide quality 24-hour residential care and specialist care for residents who have dementia, or who have had strokes or suffer from respiratory distress or COPD.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have:
- A library
- A holistic therapy room
- A ‘pets are welcome’ policy by arrangement with the Manager
- A games room
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A payphone is available or residents can have their own private phone installed
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking
- Banstead town centre is a 10-minute walk away and can be reached via a foot path
- The nearest hospital is Epsom & St Helier, which 9 miles away
- Banstead Railway Station is 1 mile away
- A theatre, swimming pool, golf course and supermarket are under 8 miles away
Greenacres is a unique, purpose-built residence which was designed to provide residential social care. Set in a quiet location and in its own grounds, some rooms have lovely views of the gardens.
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have:
- 12 individual rooms in each of the 5 units
- Separate kitchen, lounges and dining rooms in all units
- All rooms with views of the gardens
- Some dining rooms open directly onto gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors
Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- A wonderful Snoezelen sensory room, particularly soothing and stimulating for residents who have dementia
- A guest suite available for family and friends to stay overnight
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens
We encourage you to bring small personal items to enhance your room.
We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.
Greenacres' Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Cooked breakfast every day
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chips weekly
- A variety of snacks available all day
Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.
We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.
|No activity||No activity||No activity||No activity|
|No activity||No activity||Outing||No activity|
|Pamper session||Pamper session||Pamper session||Pamper session|
|No activity||No activity||Extend exercise||No activity|
|No activity||No activity||Evergreen club||Fish & chip supper|
|No activity||No activity||No activity||No activity|
|No activity||No activity||Afternoon tea||No activity|
At Greenacres our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Greenacres care home.
Our commitment to advanced dementia training for our staff has helped the Department of Health pass its goal of 3,000 Dignity Champions nationwide.
Our health and social care partners include:
- A GP who is available on request
- We have two hairdressers who visit every week
- A private chiropodist visits on request, with the NHS chiropodist who visit every 13 weeks
- A dentist and optician who visit the home
- The district nurse and physiotherapist who visit by arrangement
- Holistic therapist who visits weekly
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Call us to discuss your specific care needs today
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.Care home fees
We are currently offering you an opportunity for two weeks’ free stay when you move into one of our participating care homes on a permanent basis. Click here to find out more and read the full details of the terms and conditions of this offer.
We pride ourselves on making sure we understand your loved one – their likes and dislikes, hopes and passions – so you can be sure they enjoy a special and lasting welcome at Anchor. Because your loved ones are our loved ones.
When it comes to choosing a care home you can trust us. Click here to read our resident stories.
To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.
Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.
If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
We hope you decide that following your visit that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.
Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.
Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.
We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.
Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.
The Horseshoe, Banstead, Surrey, SM7 2BQ