Greenacres care home, Banstead
Welcome to Greenacres
Move-in offers available
When it comes to choosing a care home you can trust us. Find out how we can help you and your loved one with our move-in offers.
Anchor’s Greenacres care home in Banstead is a trusted provider of care for elderly people, and we offer support for older people who have residential and dementia care needs.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.
At Greenacres, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.
Set in a bustling village with lots of amenities, Greenacres care home is located in its own beautiful grounds, which include patio areas and raised flower beds. It is close to Sutton and Epsom town centres, which are each around four miles away.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.
We’re here to help and look forward to giving you a warm welcome.
The service at Greenacres is performing very well
Features of Greenacres
Communal facilities
Shared facilities complementing each private residence:
- Engaging activities programme
- Garden
- Communal lounge
- Hairdressing salon
- Conservatory
Care and support
In addition to residential care, we also offer:
- Personalised care plans
- Dementia care
- Respite care
- Convalescence care
- Huntington's disease
Food and dining
We promote wellbeing through a positive dining experience:
- Nutrition and hydration stations
- Communal dining area
Life at Greenacres
At Greenacres care home, we provide quality 24-hour residential care and specialist care for residents who have dementia, or who have had strokes or suffer from respiratory distress or COPD.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have:
- A library
- A holistic therapy room
- A ‘pets are welcome’ policy by arrangement with the Manager
- A games room
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A payphone is available or residents can have their own private phone installed
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking
Nearby facilities:
- Banstead town centre is a 10-minute walk away and can be reached via a foot path
- The nearest hospital is Epsom & St Helier, which 9 miles away
- Banstead Railway Station is 1 mile away
- A theatre, swimming pool, golf course and supermarket are under 8 miles away
Greenacres is a unique, purpose-built residence which was designed to provide residential social care. Set in a quiet location and in its own grounds, some rooms have lovely views of the gardens.
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have:
- 12 individual rooms in each of the 5 units
- Separate kitchen, lounges and dining rooms in all units
- All rooms with views of the gardens
- Some dining rooms open directly onto gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors
Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- A wonderful Snoezelen sensory room, particularly soothing and stimulating for residents who have dementia
- A guest suite available for family and friends to stay overnight
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens
We encourage you to bring small personal items to enhance your room.
We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.
Greenacres' Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Cooked breakfast every day
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chips weekly
- A variety of snacks available all day
Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.
We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.
Activities calendar
| Day | Morning | Lunch | Afternoon | Evening |
|---|---|---|---|---|
| No activity | No activity | No activity | No activity | |
| No activity | No activity | Outing | No activity | |
| Pamper session | Pamper session | Pamper session | Pamper session | |
| No activity | No activity | Extend exercise | No activity | |
| No activity | No activity | Evergreen club | Fish & chip supper | |
| No activity | No activity | No activity | No activity | |
| No activity | No activity | Afternoon tea | No activity |
Health
At Greenacres our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Greenacres care home.
Our health and social care partners include:
- A GP who is available on request
- We have two hairdressers who visit every week
- A private chiropodist visits on request, with the NHS chiropodist who visit every 13 weeks
- A dentist and optician who visit the home
- The district nurse and physiotherapist who visit by arrangement
- Holistic therapist who visits weekly
Pricing information
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Care homes
Our current private weekly fee at Greenacres is from £1456.00. This can vary due to resident dependency, size of room and location. Our Home Manager and other colleagues will be happy to discuss fees and any other questions you may have about paying for care.
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for personal use (for residents over 75 only)
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.
Care home fees
One week free Autumn Winter offer
We are offering you an opportunity to receive one week free when you move into one of our participating care homes on a short stay or permanent basis.
Welcoming you
We are currently offering you an opportunity to receive one week free when you move into one of our participating care homes on a short stay or permanent basis. Click here to find out more and read the full details of the terms and conditions of this offer.
We pride ourselves on making sure we understand your loved one – their likes and dislikes, hopes and passions – so you can be sure they enjoy a special and lasting welcome at Anchor. Because your loved ones are our loved ones.
To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.
We know only too well how daunting and emotional the decisions are for everyone when considering care, which is why our team are here to help every step of the way.
We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules, as well as explain how you can arrange a viewing.
Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.
If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.
Guide to visiting a care home for the first time
Visiting a care home is one of the most important steps in deciding whether it’s the right place for you or your loved one. In our homes we will ensure your visit will be welcoming, informative and reassuring, so you can feel confident about your choice. To help you get the most from your time visiting our homes, we've written an easy to follow online guide to visiting a care home.
We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.
You may already have had a care needs assessment from the local authority and have a care plan in place which can be a useful starting point for our conversations, so we will ask about these. Our pre-assessment is a chance for us to find out more about you, the challenges you face and the way you like to live your life. It's a conversation about how our team could work with you to support your needs, independence, and wellbeing.
Once you are confident in your choice of new home, our friendly onsite teams will discuss every aspect of moving-in with you in detail to make sure you know exactly what to expect.
This way you can feel confident, safe and welcomed in the knowledge that you or your loved one will be happy and supported in your new home.
Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.
Find out more in our video
Our care homes are dedicated to helping our residents maintain links in the local area and with their loved ones. We understand how important visits are to help your loved one settle in and we welcome regular visits from family and friends.
We also actively support residents living with us to enjoy visits away from their new home into the local area and to nearby places of interest.
Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.
Getting here
Greenacres
The Horseshoe, Banstead, Surrey, SM7 2BQ
What's happening at Greenacres
We all had a great night on Friday with our Christmas Party. The Catering team did an amazing job with the Buffet.
facebookThis morning we have been very busy, Rebekah one of our family members kindly hosted a Christmas sing a long , quiz and reminiscence which residents really enjoyed.
facebookA great Morning today with Simon and His Ballroom Class.
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Age Concern Banstead
There was nothing quite about our Sunday yesterday with a great performance from the Jazz band and to top it off this morning a Visit from the Lovely Doris Day.
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Age Concern Banstead
What an afternoon we had on the 11th. The mobile Theatre group went down so well with Residents and the Team.
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We had so much fun last Thursday at the Districts Christmas Cake competition we may not of won but it was great to see all our sister homes and Well done to Elizabeth Court for Winning.
facebookThank you Claire and Lynne for Organizing such a great morning.
Anchor
Age Concern Banstead
A fun morning of Tinsel and Christmas Music.
facebookOn Thursday we will wearing are Christmas Jumper. What is your Favorite Jumper would love to see some pictures . Post in the comments.
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#ageconcern
We had a great night on Saturday , Movie and popcorn and a cheeky glass of wine.
facebookToday our Lovely Team leader Sarah has been having fun with the ladies playing cards.
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Age Concern Banstead
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