The Manor House Roundhay care home, Leeds

Although moving into a Care Home was not what either Mum or I wanted to happen, we knew it was going to be the safer option for her. Moving Mum to The Manor, Roundhay means she is in a safe environment where she is well looked after and safe, meaning we can enjoy quality time together as mother & daughter when I visit. She is very well cared for … Read moreand enjoys the food, it's lovely for me also to be able to join her occasionally for a meal so we can eat together as we always did. There is always a cup of tea for us when I go to visit. There is a varied programme of activities led by the coordinator Ahmad with other volunteers assisting. Initially mum was quite hesitant to join in, but with their gentle encouragement and assistance she has actually enjoyed joining in some activities, enabling her to meet some of the other residents too. There is a varied weekly timetable including board games, exercises sessions, quizzes, visiting musicians and even a visit from lama's this week.

The manager, a heartfelt thank you to you and your amazing team at The Manor House, Roundhay. Moving Mum at 100 wasn't easy, but from the moment she arrived, we knew she was in safe hands. Her mood lifted almost instantly, and your thoughtful photo the next day really reassured us. Her room is bright and spacious with a gorgeous garden view, and t… Read morehe whole home has a warm, welcoming feel. Every staff member is friendly and nothing's too much trouble. Special mention to Abby at reception, her cheerful smile always lights up the day. The food looks fantastic, and the dining room could rival any hotel. It's a joy to visit.

The Manager and all her staff have been so welcoming and kind. When we decided to move my very elderly mother to Roundhay Manor I had some reservation because of her age and condition! How wrong was I! She settled in immediately. Since moving she's had her hair, nails and a pedicure done. The kindness of the staff is second to none, thank you. Ps… Read more they also have a bar and mums favourite tipple is a Baileys!!!

From the moment you walk into The Manor House you are fully welcomed and think Wow to staff attention and also the house itself. Through this difficult time for my mother and also family we feel at ease now that she is with great great people who understand her needs and now also ours. Well done to the manager and all your staff , you really have b… Read moreeen so good and we are forever grateful.

I'd like to leave comments relating to a time that none of us want to experience but will, nonetheless, happen one day. As my mum (the first resident of this wonderful care home) was approaching the end of her life, the amazing staff at The Manor House Roundhay not only wanted to care for my mum but actively helped me in obtaining her release … Read morefrom the NHS hospital where she was quite frankly just being left to die. The end of life care that the staff carried out was second to none and way above the call of duty. Restoring her dignity, making her supremely comfortable, ensuring there was always someone by her side throughout the night, they were simply amazing. They even ensured she had her favourite lipstick on as the end approached. They were wonderful with me keeping me informed and after she passed they dealt with me in an empathetic and a 100% cooperative manner. And when she left for the last time, there was a guard of honour by all the staff and residents. First class

Mum has been at the Manor House since the end of February. Whilst she would prefer still to be at home, that isn't possible now and this is absolutely the best alternative for her. It's a new build, so the facilities are excellent but what is much more important is the amazing staff. Everyone is so kind and caring - nothing is too much trouble, and… Read more mum is treated with care and dignity. It has a lovely atmosphere with the staff and residents often having fun together. I'd recommend this home to anyone.

The care that my father is receiving at The Manor Roundhay is second to none. All the staff are amazing and supportive of him and his needs, they are also incredible in how they support the whole family, keeping us informed. The environment is truly welcoming, made all the more special by the people that work there. This is the template for what go… Read moreod care homes should be. Thank you to everyone who works there.