Heyberry House care home praised by care regulator

Heyberry House care home in Birkenhead has been classed as Good overall by regulator the Care Quality Commission (CQC). Staff at Anchor’s Heyberry House were celebrating this week after receiving the accolade.

The home, which cares for up to 41 residents, was praised by the CQC in the recent inspection which took place on 20th March 2018. Care homes are now classed as either outstanding, good, requiring improvement or inadequate.

Home Manager Clare Holland said everyone at the home was thrilled because they had worked so hard to maintain high standards of care. 

She said: “We have worked hard to make Heyberry House a good care home but to be given such praise from the regulator is wonderful. The highlight is their outstanding comments on caring. We are proud of the meals which are made from fresh seasonal ingredients and of the wide variety of meaningful activities enjoyed by our residents.

“Anchor has a specialist dementia care team so we also know how to care for people living with the condition so they lead as fulfilling a life as possible. 

“We welcome such rigorous inspections and clear ratings so older people and their families can see which homes are the best in the country. We’re so pleased to be classed as a good care home - we’ll be celebrating this success.”

The CQC inspection report, which can be found on the regulator’s website, highlighted the following examples of high standards of care at Heyberry House: “People told us they felt safe at the home and that staff were kind, caring and compassionate.” One relative told us "I can visit when I want, it is never a problem. Even when I wanted to come and look at the home to start with, they said 'whenever is best for you'. 

One person said, “I moved here from another home, this is so much better. It is like living in the best hotel".

For more information on Heyberry House care home, please call on 0800 085 4182.