Upton Grange care home, Upton

A very happy care home. Dad has been here since August 2024 and the difference in him is amazing. It took a while for him to settle into his new home but with the encouragement, care and compassion from the staff he finally got there. I could not think of a negative thing to say about Upton Grange. It was the hardest decision ever to put Dad into a… Read more care home, but I am so happy I chose this one, as Dad's forever home. Well done to all the staff. It is lovely to see happy chants whenever I visit Dad.

Dad has been at Upton Grange for three months now. He has settled in extremely well and is cared for like one of their own. I cannot commend the staff enough for their hard work and dedication. They provided numerous daily activities over the Christmas period that Dad really enjoyed. I feel secure in the knowledge that he is being looked after.

My initial assessment of Upton Grange was of a clean and friendly environment which was a priority when placing Mum here. However, after visiting Mum several times now I have come to the conclusion that not only are all staff and carers friendly and competent but they are all genuinely caring and it is a pleasure to visit and listen to Mum's positi… Read moreve feedback. Keep up the good work you are all doing. Thank you.

From the moment we first walked into Upton Grange, we were very impressed. Everyone made us feel very welcome, the wonderful facilities, the kind and caring staff - everything about it impressed us so much that we knew this was the place we wanted for Mum! Mum herself immediately fell in love with it and felt at home there, which was obviously s… Read moreo important. I cannot thank the staff enough, the home is a credit to them - it is evident they love the residents and in turn, the residents obviously feel the same way about them. When I visit my mum, she is always happy and enjoys participating in the various activities on offer. Mum feels she is valued there, she is part of the lovely community there and it's so good to see her confidence growing once again. She also tells me the meals are "amazing and out of this world!" I am so pleased we found Upton Grange and that they had a place for my mum - I cannot praise and thank the manager and all her wonderful staff enough!

Staff are always lovely and welcoming on every occasion. I'm always kept updated on Mum's progress she always seems happy. There are a variety of activities that most of the residents can participate in if they choose and all occasions are celebrated which is great to see. Thank you for all you do.

My mother moved into Upton Grange following a long hospital admission and very serious illnesses, from which I did not expect her to recover. Before choosing Upton Grange, I visited a range of other residential care homes in the area, none of which offered the same quality of accommodation and a high level of support. The rooms are lovely, the bu… Read moreilding is spotlessly clean and is maintained to a high standard throughout. The food is excellent and there are lots of activities for residents to enjoy. The quality of care at Upton Grange has helped me to get my mum back. At the age of 86, she is happy, active and engaged with carers and fellow residents. I really did not expect this level of recovery and I am totally convinced that this is due to the expertise and commitment of the wonderful staff, who clearly have genuine affection for my mum and all of the other residents.

Mum was in Upton Grange for 2 weeks for respite. Upon arrival, the staff were really kind and helpful. The room was clean and very comfortable. She thoroughly enjoyed her meals there and had plenty of coffee treats. The attentiveness was so good and she was looked after so well.