Heyberry House care home, Birkenhead
Welcome to Heyberry House
A friendly and safe welcome
Find out about making an enquiry and how we ensure a warm and safe welcome to all new residents.
Anchor’s Heyberry House care home in Birkenhead is a trusted provider of residential care for elderly people, and we offer support for older people who have residential and dementia care needs.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.
At Heyberry House, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering with our chef preparing meals daily from fresh, seasonal ingredients.
Heyberry House is set in its own beautiful grounds and overlooks Birkenhead Park. Our home is close to a train station and bus routes, as well as other local services and amenities.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.
We’re here to help and look forward to giving you a warm welcome.
Mum went into Heyberry 7 years ago, we didn't know what to expect but I can honestly say that we have been more than happy with the care Mum receives because the staff here are exceptional and we don't have any worries about her and this confirms that we made the right choice in Heyberry all those years ago.
24 Nov 2023
From the moment I spoke to the staff manager at Heyberry House everything was good. From the assessment at hospital to a trial stay and permanent stay. The staff and the environment have helped to turn my uncle's life around. His wellbeing has soared and he is cared for by a great team of staff. I would (and have) recommended Heyberry House. The … staff are caring and supportive, professional, and kind. My family and I will be forever grateful for this. It has affected all of us in such a positive way; knowing that my uncle is safe and cared for and respected. Sending all the staff and their families best wishes for health and happiness. Thank you.
11 Oct 2023
My mum is a fairly new resident and I visited many care homes before choosing Heyberry House. As soon as I walked in, I could just feel a nice, warm, friendly atmosphere. It is clean and modern with spacious en-suite rooms and Mum tells me the food is very good! But the main reason I would recommend Heyberry House is the wonderful team of kind, c… aring, helpful staff who work so hard to look after all the residents treating them with dignity, kindness and respect.
06 Sep 2023
After nearly a year, we as a family are still very happy, grateful and reassured that my dad is receiving the best of care in a homely and safe environment. The staff go above and beyond to make Dad's life comfortable while still retaining his independence and choice. We could not ask for more. With grateful thanks to the management and all the won… derful staff at Heyberry House.
24 Jul 2023
My friend has been a Heyberry House resident for six years. He is very well looked after, his needs are met with kindness and cheerfulness. The staff make a big effort to go the extra mile, for example, the Home is frequently decorated to coincide with the times of the year. My friend and all residents I have seen are always treated with dignity an… d compassion. I would have no hesitation in recommending Heyberry House to anyone. A warm, welcoming and friendly place.
23 Feb 2023
My brother has resided at Heyberry House for over three years. I have always found the staff very caring and helpful. They are aware of his personality and are understanding of his needs. The residents' rooms are of a good size and nicely furnished. The eating area is on the ground floor and is more like a restaurant in layout with a weekly menu at… the entrance. My brother is always happy to return after we have taken him out for coffee and cake. The lounge area is very spacious and modern. During Covid when rules were allowed and viable, an area was prepared so that you visit under non-intrusive supervision. The garden area is large and well set out.
20 Feb 2023
The staff at Heyberry have cared for my mum, yet let her have her independence at the same time. They are always involved in activities and days out. They celebrate every occasion and are accommodating to family. It's sociable at meal times, and food is in constant supply. Mum has progressed so much since she has been here.
09 Feb 2023
Features of Heyberry House
Shared facilities complementing each private residence:
- Engaging activities programme
- Communal lounge
- Hairdressing salon
Care and support
In addition to residential care, we also offer:
- Respite care
- Dementia care
- Personalised care plans
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
Life at Heyberry House
At Heyberry House care home, we provide quality 24-hour residential care.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have:
- A ‘pets are welcome’ policy by arrangement with the Manager
- A mobile shop for small items
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A private telephone line in each room
- Religious services and meetings as requested
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking
- Birkenhead town centre is less than a mile away and can be reached using excellent bus services
- The nearest hospital is Arrow Park
- Birkenhead Park Railway Station is approx 50 yards away
- A theatre, swimming pool, golf course and supermarket are under 4 miles away
Heyberry House is a unique, purpose-built residence which was designed to provide residential care. Set in a prime location between two parks, Heyberry House has 41 single en-suite rooms. Many of the rooms have very pleasant views of the parks and our garden.
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have:
- Telephone points in all rooms
- Television points and connections for digital TV in all rooms
- Lift to all floors
Other accommodation facilities include:
- Cosy lounge with TV and music centre
- Bathrooms specially equipped so you can relax in comfort
- In-house library
- Hairdressing salon
We encourage you to bring small personal items to enhance your room.
We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.
Heyberry House's Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Cooked breakfast everyday
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chip Friday
- A variety of snacks available all day
- Fizzy Friday
- Saturday takeaway
Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.
We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.
|Newspaper discussion||No activity||Board games||Movies|
|Board games||No activity||Sing-a-long||Arts & crafts|
|Book club||No activity||Gentlemen's club||Knit & natter|
|Hairdresser||No activity||Bingo||Pamper session (fortnightly)|
|Arts & crafts||No activity||Tea dance||Wine & cheese|
|Coffee morning||No activity||Gardening club||Card games|
|Newspaper discussion||No activity||Dominoes||Quiz|
At Heyberry House our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Heyberry house care home.
Our commitment to advanced dementia training for our staff has helped the Department of Health pass its goal of 3,000 Dignity Champions nationwide.
Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every week
- A chiropodist visits on request
- A dentist and optician who visit the home and local services are available
- The district nurse and physiotherapist who visit by arrangement
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Call us to discuss your specific care needs today
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.Care home fees
To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.
Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.
If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
We hope you decide that following your visit that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.
Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.
Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.
We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.
Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.
3 Ashville Road, Birkenhead, Wirral, Merseyside, CH41 8AU
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