Halcyon Court care home praised by care regulator
Halcyon Court care home in Headingley has been classed as Good in all areas by regulator the Care Quality Commission (CQC). Staff at Anchor’s Halcyon Court on Cliff Road were celebrating this week after receiving the accolade.
The home, which cares for up to 52 residents, was praised by the CQC in the recent inspection which took place on 13 and 14 August 2018. Care homes are now classed as either outstanding, good, requiring improvement or inadequate.
District Manager Mishel Ingle said everyone at the home was thrilled because they had worked so hard to maintain high standards of care.
She said: “We have worked hard to make Halcyon Court a good care home but to be given such praise from the regulator is wonderful. We are proud of the meals which are made from fresh seasonal ingredients and the high levels of training and support our staff receive.
“We welcome such rigorous inspections and clear ratings so older people and their families can see which homes are the best in the country. We’re so pleased to be classed as a good care home - we’ll be celebrating this success.”
The CQC inspection report, which can be found on the regulator’s website, highlighted the following examples of high standards of care at Halcyon Court: One resident commented, "Nothing bad happens here, we are looked after." ‘People felt they were treated with kindness, respect and compassion, and given emotional support when needed.’ A staff member told us, "I love coming to work. It's a nice place to work and we all love our residents."
A relative said, "The manager has made a huge improvement; they have dealt with issues quickly and lead by example. Staff are more caring and approachable. Keep up the good work."
For more information on Halcyon Court care home, please call on 0800 085 4319.