Oak Tree Lodge care home, Gipton

My mum was admitted to Oak Tree Lodge in July 2024 after having a fall at home and needing twenty-four-hour care afterwards. From the first time we entered the home, my mum and I were made to feel welcome and valued. All the staff from the reception through to the manager including care staff and housekeepers, are friendly, accommodating and he… Read morelpful. Mum is always clean, comfortable and happy when I visit and I am allowed to book in to have meals with her which is lovely as we always ate together at home. They have allowed me to put up the pictures and photographs that she had at home, so her surroundings are familiar to her and this has helped her to settle in and feel "at home," something which is important when a person is suffering with dementia. I was worried when I had to find long-term care for Mum as I obviously felt that "only the best would do" for such a wonderful person but I'm delighted to say, that I found it at Oak Tree Lodge and we both want to say a big thank you.

My dad's health has improved since living at Oak Tree Lodge, the staff are all amazing, they really go above and beyond for my dad. The facilities are really good and all the residents seem happy.

Overall my husband enjoyed his 2 week respite at Oaktree Lodge. The staff are very good with him and support him well, they are also very friendly. My husband was all smiles when we went to pick him up, he was really happy. He looked well, clean-shaven and tidy and had everything he needed, his room was clean and tidy. All his clothes were washed a… Read morend dried ready to go home. Knowing that my husband is being looked after so well, means the world to me, due to my husband having dementia, he is unable to tell me about this stay.

From meeting with management, all issues resolved and explained well. Grateful for the clarification. Management are always approachable to discuss any issues and resolve any problems.

My mam has been a resident since April 2024 and I feel like I have been handed my life back since then as the situation prior to that was simply untenable and I was close to breaking point mentally and physically. Mam had a private carer who visited her twice daily to give her medication, and help her with washing, dressing, meal preparation and sh… Read moreopping but even with this - we were seriously struggling and she had been hospitalised twice with e-coli as she was refusing to throw away old/bad food, refusing to wash/shower and refusing to go out/engage with others. All this has changed since being a resident at Oak Tree Lodge. She's clean, well fed, has put on weight, is happier and has made firm friends whom she engages with daily and joins in all the activities with, which is so lovely to see. Staff are fantastic and treat residents with such care and dignity, encouraging them to join in all the daily pursuits which are thoughtfully put together and are clearly a lot of fun.

It was my Mum's first time at Oak Tree Lodge for a 2 week respite break. We were warmly welcomed on arrival and Mum was shown to a lovely, clean room. The Care Assistants (including housekeepers and the chef) warmly embraced my Mum and quickly got to know her despite her initial difficulty in settling in. Mum enjoyed the food, the banter with staff… Read more, residents, and liked the open space of the lounge and dining area where she could see what was happening. There was a good understanding with regards to her Alzheimers disease and care was taken to ensure she was safe and comfortable. This is a place where the clients/residents come first and are well cared for in all areas. Thank you.

My dad came in for respite care and I can honestly say he was so settled and content that I worried about bringing him home. I cannot praise the staff enough, they are so unbelievably caring and lovely and let my dad be what he needed to be, they did not push him to do anything he didn't want to. His room was lovely and the whole care home is so cl… Read moreean. The food he really enjoyed. What more can I say other than a very big thank you to all of the staff who are priceless.