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  • Home
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  • The Manor House Barnard Castle

The Manor House Barnard Castle care home

Barnard CastleCounty Durham

John Street, Barnard Castle, County Durham, DL12 8ET

01833 630 555

Care homes

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  • Overview
  • Enquire now
Overview
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Welcome to The Manor House Barnard Castle

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A warm welcome

Find out about making an enquiry and how we ensure a warm and friendly welcome to all new residents.

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The Manor House care home in Barnard Castle, County Durham is a luxurious home offering excellent facilities and tailored 24-hour residential care and support.

At The Manor House you will find generous bedroom suites, each benefitting from an en suite bathroom, and beautifully appointed communal areas providing residents with all they could need to maintain their accustomed lifestyles.

Every aspect of our purpose-built home, both internally and externally, is designed to support our residential and residential dementia residents to enjoy their independence.

The home boasts spacious lounges for socialising and events, dining rooms on each floor serving varied daily menu choices, library areas, a state of the art hair and beauty salon, shop and café bar serving hot beverages and home-made cakes. Our residential dementia care suite also offers independent access to a private and safe sensory garden.

Set in a quiet location but still close to the local town, The Manor House provides a beautiful environment to call home.

Whatever you or your loved one needs, whether it’s respite care or convalescence care, a comfortable home and some assistance with everyday tasks, or tailored residential dementia care, we have the expertise and the facilities to provide it. Our team are caring, professional and absolutely dedicated to the support and wellbeing of our residents.

Care quality commission
Report published
28 Jan 2022
Good

The service at The Manor House Barnard Castle is performing very well

Read the report now
Independent reviews
Read reviews Leave a review

Our care

At The Manor House, we are passionate about how we care for our residents. Where possible, we encourage people to enjoy their independence, with the peace of mind that our team is on hand to help 24-hours a day. We provide a tailored plan for both residential care and residential dementia care, within a stimulating and homely environment, working together with residents and families to ensure that all our residents continue to enjoy the lifestyle to which they are accustomed.

Our home

Everything at The Manor House is tailored to make life easier and more comfortable. From the beautifully maintained grounds to each individual fitting, we ensure that even the smallest detail has been designed with our residents in mind. Here every individual living space is made to measure with high-quality finishes and specifications, as pleasing to the eye as they are practical. We have created a modern, high-quality care home, individual in appearance and situated in stunning surroundings.

Making the move

We know that moving to a care home is a decision that requires careful consideration and can be the result of a life-changing event. With years of experience providing support and care to older people, both residential care and tailored dementia care, our warm and friendly staff are committed to helping each resident through the transition and making the move to The Manor House at Barnard Castle as easy as possible.

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I have been visiting my partner most days over the last three months. In all that time the staff have been brilliant. Courteous, caring and welcoming.

A M

21 Mar 2025

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Our cousins were booked for respite care while one was going for an operation. The staff were very friendly and professional and were able to help with any request/concern made of them in a caring and diplomatic way. Unfortunately I'm not able to answer to the quality of the food or activities but our elderly cousins thought that Christmas Day was … excellent.

A A

19 Feb 2025

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My nana has been in the home for a few years now, she has dementia but this has been a lot more stable since moving here. She is always doing activities and has even been to Harrogate to another care home to do a Christmas cake competition. Her room is always clean and the staff are always very friendly. The food is lovely and so is the home. We ca… n sleep well knowing she is safe, happy and looked after.

C B

27 Jan 2025

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My mother has been in the Manor House for two years, she has made some good friends and she and I think all the staff are amazing always ready to help and support her when she needs them. They provide outstanding meals and if Mam doesn't want what's on the menu they will try to provide what she has requested. I couldn't fault anything. Thank you Ma… nor House staff.

J R

27 Jan 2025

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My father has been at The Manor House Barnard Castle since the spring of 2024, he has dementia. We looked at a number of homes in advance, The Manor was top of our list and has more than met expectations. Staff are friendly and welcoming and have taken account of a difficult wider family situation we are dealing with. They have been very flexible. … Dad is well cared for, well fed and communication from the home is very good. He seems very settled now.

Steve C

15 Jan 2025

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My father has resided at The Manor House Barnard Castle for 12 months now and I can only find positive words for the whole experience. The care has been outstanding and The Manor House is a home from home. Dad initially thought he was living in a 5* hotel and I have to say the accommodation and service is not far from this standard. From the moment… you walk into the Manor, the greeting is always warm. The open sitting area is most comfortable and tea/coffee on-tap. Enter the wing to my fathers room and communal room, the accommodation, furniture and fittings are fantastic. On the odd occasion my father has been admitted to hospital, key staff members have kept me updated with regular calls and updates. Most impressed.

Anthony C

14 Jan 2025

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My mother is suffering from the early onset of Alzheimer's disease and required care whilst my wife and I went on holiday. She had been to The Manor previously and enjoyed her break, so we booked her in for a 2-week stay. The place is very clean, well organised and the staff are fantastic. The food is excellent. There are plenty of activities for … residents to partake in, which Mum enjoyed. I would not hesitate to recommend the Manor for short or long-term care.

Gary E

31 Oct 2024

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Features of The Manor House Barnard Castle

Communal facilities

Shared facilities complementing each private residence:

  • Engaging activities programme
  • Garden
  • Communal lounge
  • Hairdressing salon
  • Conservatory

Care and support

In addition to residential care, we also offer:

  • Respite care
  • Palliative care
  • Huntington's disease
  • Dementia care
  • Convalescence care

Food and dining

We promote wellbeing through a positive dining experience:

  • Communal dining area
  • Nutrition and hydration stations

Life at The Manor House Barnard Castle

You’ll always find plenty to do at The Manor House care home, with a host of daily leisure activities for you to take part in.

Quiet areas and spacious en-suite rooms ensure peace and privacy when you want it, whilst our spacious lounges, numerous dining rooms, café bar area and hair and beauty salon are all at hand to enjoy socialising with family and friends. On warm days take a stroll in the landscaped gardens and enjoy the peaceful setting. Or simply enjoy a break at one of the outdoor seating areas.

Despite its beautiful tranquil location, The Manor House at Barnard Castle benefits from being close to local shops, as well as motorway networks. There are a wide range of local amenities close by including:
• Shops only a short walk away
• GP practice and pharmacy nearby
• Close to transport links
• Local sites of interest within a mile

The Manor House Barnard Castle - Facilities

The Manor House care home offers a luxurious, safe and friendly environment, with facilities to make you feel at home in our care. Purpose built with our residents' care at the forefront, the home offers a wide range of features and facilities, including:

• Spacious, private rooms with en-suite facilities
• Dedicated residential dementia care suite
• Internet access for all residents
• Beautifully appointed, tasteful interior design
• Café bar and shop
• Hairdressing and beauty salon
• Large landscaped gardens with outdoor seating areas
• Private sensory garden with independent access from our dementia suite

The Manor House Barnard Castle - Accommodation

At The Manor House, we make the most of mealtimes. Anchor has won national recognition for the quality of its food and catering service. All our menus offer freshly cooked, wholesome, appetising and nutritionally balanced food with a different choice every day. We’ll get to know your likes and dislikes, catering for special dietary requirements so that you enjoy all of the meals we serve.

The Manor House boasts meticulously designed dining rooms on each floor. The inviting and comfortable spaces are designed to support a positive and luxury mealtime experience, where residents can enjoy home-cooked meals alongside socialising with friends.

The Manor House Barnard Castle - Dining

With social events in the home and the community, arranged in collaboration with residents, you can make your life at The Manor House a hive of activity or as gentle as you wish. We have a dedicated activity team here at the home and interests and ability are discussed when you move in, with an agreed plan to ensure that these requests are fulfilled. Your suggestions for activities also help shape the planning process.

We know how important it is to maintain close bonds with the people in your life. At The Manor House, your visitors are always welcome at any time, including during events and activities. Our large lounges provide a great space to socialise and enjoy group activities and events with friends and your loved ones.

Health

Because each of us is unique, we encourage you to choose how your care is planned and delivered at The Manor House. We work closely with you and your family, to build a personal picture of your needs. Little things can make a big difference, so we always strive to understand what is important to you. We call it person centred care because it’s built around you or your loved one.

Whether it’s residential care or residential dementia care, our digital care plans mean our dedicated team can ensure care, support and understanding is tailored to your exact needs every step of the way. They will ensure that you continue to enjoy maximum independence and 24-hour peace of mind, knowing that all the help and assistance you might need is always at hand.

All care colleagues employed by Anchor are given in-depth and ongoing training on a wide range of topics, which includes in-house courses and formal qualifications, to assure you of the best possible care.

We provide high quality care and support for residents living with dementia by treating everyone as an individual. All of our employees are trained and ensure residents feel valued and able to live life to the full. Ever ready to offer support to family and friends via access to information and advice, their approach respects the uniqueness of each person rather than focusing on the diagnosis of dementia.

Pricing information

We endeavour to be completely transparent about all our charges and fees. For further information please contact us.

How much does it cost?

Care homes

Our current private weekly fee at The Manor House is from £1,350. This can vary due to resident dependency, size of room and location. Our Home Manager and other colleagues will be happy to discuss fees and any other questions you may have about paying for care.

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24-hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.

The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.

In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.

No upfront deposit is required at any of Anchor’s care homes to secure a room.

At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

Care home fees

Deborah Wilson

Deborah Wilson

Care Home Manager

Welcome to The Manor House, my name is Debbie and I look forward to answering any questions you may have about our home. I have worked here for more than 13 years and am proud of the care our team provides. I knew from a very young age that I wanted to work with older people as I have always had a passion for care, I find it especially rewarding supporting people with more complex needs. Our home offers a wide variety of tailored care and support services as well as regular meaningful and fun activities. We are sure that we can offer you support that meets you needs and welcome you to visit us for a chat.


Laura Erskine

Laura Erskine

Deputy Manager

I have worked at The Manor House for over 10 years, I started as a bank care assistant and am proud to now be Deputy Manager. I really enjoy meeting new people, and find my friendly, outgoing personality helps when welcoming new residents and their families to The Manor House. I am very proud to have won an award for my dedication to palliative care at the North East regional Great British Care Awards in November 2024.


Wendy Scott

Wendy Scott

Deputy Manager

I have worked in social care for over 30 years and have spent 12 of those years here at The Manor House. Everyone at our home appreciates that the need to find suitable care can come about quite suddenly and so we are here to help. We can help explain the varying levels of care and support available here at The Manor House and discuss how our services could benefit you or your loved one.


Michelle Middleton

Michelle Middleton

Administrator

I have worked at The Manor House for nearly 5 years as an Administrator and have 20 years of experience working in this role in different care settings. I have also previously won an award for Administrator of the Year. I enjoy helping families from the initial enquiry/admission process right through to discharge solving any issues/problems they may have in what can be a very stressful and emotional time for all concerned. I have 2 grown up children, my Son is a self-employed Electrician and my Daughter is an Administrator also in a care home in Durham. In my spare time, I enjoy spending time at our caravan and spending time with my Husband Leo and my dog Kevin who also visits the The Manor House on a regular basis.

What's happening at The Manor House Barnard Castle

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The Manor House Barnard Castle Twitter post
19 May 2025

We're supporting Dementia Action Week 💙 #DAW2025

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The Manor House Barnard Castle Twitter post
16 May 2025

This week, residents danced to songs like 'Surfin' U.S.A', 'Sweet Caroline' & 'You'll Never Walk Alone' during a Sports themed Zest Dance session🕺🏻⚽🏈💜

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The Manor House Barnard Castle Twitter post
15 May 2025

Reminder:
Our Parent & Toddler Group is this Friday 10am - 12pm 👶🏻💜

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The Manor House Barnard Castle Twitter post
14 May 2025

We had to share these heart-warming photos of Tony & Jim talking about their time in the services ❤️ #VEDay80thAnniversary

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Sara Thomson appointed as Interim Chief Risk Officer for Anchor
Press release
13 May 2025

Sara Thomson appointed as Interim Chief Risk Officer for Anchor

Anchor is delighted to welcome Sara Thomson as Interim Chief Risk Officer (CRO).

The Manor House Barnard Castle Twitter post
13 May 2025

#Thankyou to Major Harrison for visiting us on VE Day, sharing army stories & showing us your uniform & medals 🎖️🪖❤️ & another #thankyou to Tony for entertaining us and getting everyone singing & dancing!🎵🕺🏻 💙 #VEDay80thAnniversary

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Shaping a career in care: The role and responsibilities of the Service Improvement team
Blog
13 May 2025

Shaping a career in care: The role and responsibilities of the Service Improvement team

Asa Johnson is Anchor’s National Service Improvement Manager and leads a team of Service Improvement Advisors. In his blog, he shares how he came into the role and his day-to-day responsibilities.

The importance of personalised dementia care
News
12 May 2025

The importance of personalised dementia care

Asa Johnson, our Service Improvement Manager, shares his expert view on personalised dementia care in a featured article on the Care Choices website.

The Manor House Barnard Castle Twitter post
8 May 2025

Thank you for helping us celebrate VE Day ❤️🤍💙
#VEDay80thAnniversary #IntergenerationalFriendships

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The Manor House Barnard Castle Twitter post
8 May 2025

We had a visit from St. Mary's School this morning to celebrate #VEDay80thAnniversary 😊 Our residents shared their stories from being evacuated, working around a plotting table for the Women's Auxiliary Air Force, rationing & dig for victory! ❤️🤍💙 #IntergenerationalFriendships #CommunityLinks
St Mary's RC Primary School and Little Wren's Nursery - Barnard Castle

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The Manor House Barnard Castle Twitter post
8 May 2025

We're Celebrating the 80th Anniversary of VE Day ❤️🤍💙
#VEDay80thAnniversary

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How Extra Care helped one resident gain back their independence
Blog
7 May 2025

How Extra Care helped one resident gain back their independence

Hear from Mick, one of our residents, about how moving to Anchor Extra Care Housing helped him regain his independence after a brain injury.

The Manor House Barnard Castle Twitter post
6 May 2025

A couple of our ladies enjoying a pamper afternoon 💅🏻💜

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The Manor House Barnard Castle Twitter post
5 May 2025

We are ready for our #VEDay80thAnniversary Celebrations ❤️🤍💙

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Marking the 80th anniversary of VE Day
News
1 May 2025

Marking the 80th anniversary of VE Day

8 May 2025 sees the 80th anniversary of VE Day, an international celebration of the arrival of peace in Europe and an important moment for Anchor's residents and colleagues. Read more.

Welcoming you

To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.

We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.

Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.

If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.

We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.

Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.

Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.

Find out more in our video

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.

Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.

Getting here

The Manor House Barnard Castle

John Street, Barnard Castle, County Durham, DL12 8ET

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The Manor House Barnard Castle

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Review from the sister of a resident at The Manor House Barnard Castle

“The home is very well decorated extremely clean feeling more of a luxury hotel rather than a care home. She had the very best of professional care while staying there and appeared to be relaxed and content. The management and staff were always available to discuss any aspect that arose.”

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The Manor House Barnard Castle

Phone enquiry:

Deborah Wilson

Deborah Wilson
Care Home Manager

01833 630 555

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