The Manor House care home, Barnard Castle
Barnard CastleCounty Durham




































































Welcome to The Manor House, Barnard Castle
Move-in offers available
When it comes to choosing a care home you can trust us. Find out how we can help you and your loved one with our move-in offers.
The Manor House Barnard Castle is a beautiful purpose-built care home in County Durham. Set in a quiet location but still close to the local town, The Manor House provides everything a resident could need and much more.
Our luxurious home offers excellent facilities, whilst providing 24-hour care in generous bedroom suites, each benefitting from an en suite bathroom. Communal areas within our home are beautifully appointed, providing residents with all they could need to maintain their accustomed lifestyles. These include luxurious lounges, dining rooms on each floor serving varied daily menu choices, library areas and a fully equipped bar, which also serves hot beverages and home-made cakes.
Whatever you or your loved one need, whether it’s respite or convalescence, a comfortable home and some assistance with everyday tasks, or specialised dementia care, we have the expertise and the facilities to provide it. Our staff are caring, professional and absolutely dedicated to the support and wellbeing of our residents.
The service at The Manor House, Barnard Castle is performing very well

Our care
At The Manor House Barnard Castle, we are passionate about how we care for our residents. Where possible, we encourage residents to enjoy their independence, with the peace of mind that our team is on hand to help 24-hours a day. We provide a tailored plan of assistance and care within a stimulating and homely environment, working together with residents and families to ensure that all our residents continue to enjoy the lifestyle to which they are accustomed.

Our home
Everything at The Manor House Barnard Castle is designed to make life easier and more comfortable. From the beautifully maintained grounds to each individual fitting, we ensure that even the smallest detail receives our full attention. Here every individual living space is made to measure with high-quality finishes and specifications, as pleasing to the eye as they are practical. We have created a modern, high-quality care home, individual in appearance and situated in stunning surroundings.

Making the move
We know that moving to a care home is a decision that requires careful consideration, and can be the result of a life-changing event. With years of experience providing support and care to older people, our warm and friendly staff are committed to helping each resident through the transition and making the move to The Manor House Barnard Castle as easy as possible.
Features of The Manor House, Barnard Castle
Communal facilities
Shared facilities complementing each private residence:
- Engaging activities programme
- Garden
- Communal lounge
- Hairdressing salon
- Conservatory
Care and support
In addition to residential care, we also offer:
- Respite care
- Palliative care
- Huntington's disease
- Dementia care
- Convalescence care
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
Life at The Manor House, Barnard Castle
You’ll always find plenty to do at The Manor House at Barnard Castle, with a host of daily leisure activities for you to take part in.
Quiet areas and spacious en-suite rooms ensure peace and privacy when you want it.
Lounges and quiet spaces and hair and beauty salon are all at hand. On warm days take a stroll in the landscaped gardens and enjoy the peaceful setting. Or simply enjoy a break at one of the outdoor seating areas.
The Manor House at Barnard Castle is close to local shops and has excellent access to the motorway networks. There are also a wide range of local amenities close by including:
• Shops are a short walk away
• Close to transport links
• Local sites of interest are within a mile

The Manor House at Barnard Castle offers a luxurious, safe and friendly environment, with facilities to make you feel at home in our care.
The Manor House at Barnard Castle is purpose built with care in mind and offers a wide range of features and facilities, including:
• Spacious, private rooms with en-suite facilities
• Internet access for all residents including an internet corner
• Beautifully appointed, tasteful interior design
• Social 'hub' areas where refreshments are available for residents and visitors to enjoy at their convenience
• Hairdressing and beauty salon
• Large landscaped gardens with outdoor seating areas
• Library Room

At The Manor House at Barnard Castle, we make the most of meal times. Anchor has won national recognition for the quality of its food and catering service. All our menus offer freshly cooked, wholesome, appetising and nutritionally balanced food with a different choice every day. We’ll get to know your likes and dislikes, catering for any special dietary requirements so that you enjoy all of the meals we serve.

With social events in the home and the community, arranged in collaboration with residents, you can make your life at The Manor House Barnard Castle a hive of activity or as gentle as you wish. Activities, interests and ability are discussed when you move in and an agreed plan ensures that these requests are fulfilled. Your suggestions for activities also help shape the planning process. We know how important it is to maintain close bonds with the people in your life. At The Manor House Barnard Castle, your visitors are always welcome at any time, including mealtimes.
Health
Because each of us is unique, we encourage you to choose how your care is planned and delivered at The Manor House Barnard Castle. We work closely with you and your family, to build a personal picture of your needs. Little things can make a big difference, so we always strive to understand what is important to you. We call it person centred care because it’s built around you or your loved one. It’s there to help you settle in really quickly, with regular reviews to keep things up-to-date. Dedicated staff ensure care, support and understanding is tailored to your exact needs. They will ensure that you continue to enjoy maximum independence and 24-hour peace of mind, knowing that all the help and assistance you might need is always at hand. All carers employed by Anchor are given intensive training and are required to complete NVQ qualifications and a range of in-house courses to assure you of the best possible care. We provide high quality care and support for residents living with dementia by treating them as individuals. All of our employees are trained and supported by our dedicated dementia team to ensure residents feel valued and able to live life to the full. Ever ready to offer support to family and friends via access to information and advice, their approach respects the uniqueness of each person rather than focusing on the diagnosis of dementia.
Pricing information
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Care homes
Call us to discuss your specific care needs today
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.
Care home fees
3 for 2 short stay respite offer
We are offering you an opportunity to receive 3 weeks care for the price of 2 weeks when you move into one of our participating care homes on a short stay respite basis*

Two weeks free stay offer
We'd like to offer you an opportunity for two weeks' free stay when you move into one of our participating care homes on a permanent basis*
Welcoming you
We are currently offering you an opportunity for:
- two weeks’ free stay when you move into one of our participating care homes on a permanent basis. Click here to find out more and read the full details of the terms and conditions of this offer.
- 3 weeks care for the price of 2 weeks when you move into one of our participating care homes on a short stay respite basis. Click here to find out more and read the full details of the terms and conditions of this offer.
We pride ourselves on making sure we understand your loved one – their likes and dislikes, hopes and passions – so you can be sure they enjoy a special and lasting welcome at Anchor. Because your loved ones are our loved ones.
When it comes to choosing a care home you can trust us. Click here to read our resident stories.
To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.
Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.
If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
We hope you decide that following your visit that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.
Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.
Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.
We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.
Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.
Getting here
The Manor House, Barnard Castle
John Street, Barnard Castle, County Durham, DL12 8ET

Want to find out more about The Manor House, Barnard Castle?
Review from the sister of a resident at The Manor House Barnard Castle
“The home is very well decorated extremely clean feeling more of a luxury hotel rather than a care home. She had the very best of professional care while staying there and appeared to be relaxed and content. The management and staff were always available to discuss any aspect that arose.”
Read more reviews on www.carehome.co.uk
What's happening at The Manor House, Barnard Castle
Anchor's response to the Autumn Statement 2023
Anchor's Chief Executive, Sarah Jones comments on today’s Autumn Statement made by the Chancellor of the Exchequer in which several measures to get more people into the workforce were outlined.
Chatty Benches: Anchor launches initiative in Westfield London to tackle loneliness in the community
On 15 November we celebrated the installation of ten of our Chatty Benches at Europe’s largest shopping centre, Westfield London.
How we commemorated Remembrance Day 2023
Across our locations this weekend residents and colleagues came together to take a moment and reflect upon and remember the losses experienced through war for Remembrance Day.
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