Linwood care home



















Welcome to Linwood
A friendly and safe welcome
Find out about making an enquiry and how we ensure a warm and safe welcome to all new residents.
Anchor's Linwood care home in Thames Ditton is a trusted provider of care for elderly people, and we offer support for older people who have residential and dementia care needs.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.
At Linwood, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.
Set in a quiet location in its own beautiful grounds, Linwood care home is close to local services and amenities, such as shops, pubs and a doctors surgery.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with almost 60 years of experience.
We’re here to help and look forward to giving you a warm welcome.
The service at Linwood needs some improvement
Features of Linwood
Communal facilities
Shared facilities complementing each private residence:
- Engaging activities programme
- Communal lounge
Care and support
In addition to residential care, we also offer:
- Dementia care
- Personalised care plans
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
Life at Linwood
At Linwood care home, we provide quality 24-hour residential care and specialist care for older people with dementia.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have:
- A ‘pets are welcome’ policy by arrangement with the Manager
- A shop for small items
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A pay telephone or the facility for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking
Nearby facilities:
- Kingston town centre is five miles away and can be reached using excellent bus services
- The nearest hospital is Kingston
- Thames Ditton Railway Station is half a mile away
- A cinema, swimming pool, golf course and supermarket are under three miles away

Linwood is a unique, purpose-built residence which was designed to provide residential care. Set in a quiet location and in its own grounds, Linwood has single en-suite rooms, some with lovely views of the gardens.
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have:
- Some rooms with views of the gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors
Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens
We encourage you to bring small personal items to enhance your room.

We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.
Linwood's Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Cooked breakfast everyday
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chip Friday
- Our Chef’s Signature dish - Chef’s Tiramisu
- A variety of snacks available all day
Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.
We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.

Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.

Health
At Linwood our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Linwood care home.
Our commitment to advanced dementia training for our staff has helped the Department of Health pass its goal of 3,000 Dignity Champions nationwide.
Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every week
- A chiropodist visits on request
- A dentist and optician who visit the home and local services are available.
- The district nurse and physiotherapist who visit by arrangement with the GP
- Holistic therapist visits can be arranged
Pricing information
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Care homes
Call us to discuss your specific care needs today
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.
Care home feesAt Linwood we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to Linwood so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.

Hayley Poulton
Deputy Manager
Hello and welcome to Linwood, our friendly home in Thames Ditton. I’m the Deputy Manager and here to help with any questions you may have so please do get in touch.

Spring - Two weeks free with a Permanent Stay Offer
We are offering you an opportunity for two weeks’ free stay when you move into one of our participating care homes on a permanent basis.
A warm and safe welcome
To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.
Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person, subject to meeting COVID-19 safety guidelines. Simply book a tour with the home manager once you’ve made your enquiry.
We can also provide a virtual show round if you’d prefer. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team. You can also see for yourself how we keep residents safe.
We hope you decide that following your visit that you or your loved one would like to move into the home, in which case we’ll organise an assessment to make sure we can meet all your care needs.
Ensuring residents’ safety and wellbeing is our absolute priority.
Our friendly team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.
We understand how important visits are for everyone and we follow government guidelines in welcoming regular visits from family and friends. We also actively support our residents to have visits away from the care home, and make sure this is always in line with any government COVID-19 guidance.
As each of our homes are different, the home manager will provide all the information you need around visiting.
Getting here
Linwood
9 Mercer Close, Thames Ditton, Surrey, KT7 0BS

What's happening at Linwood
We’re happy with our fresh #hair doooo’s 🤗 @AnchorLaterLife https://t.co/HzGO9Cx1k7
twitterThe best way to find yourself is to lose yourself in the service of others @AnchorLaterLife #Tuesday #BeKind become a #Volunteer. Give us a call for more details, we'd love to hear from you🤗 https://t.co/6eRYT3za4S
twitterI am loving my nails is nice shade of pink and feeling pampered. With great big smile and having a chat with staff. https://t.co/iwGntGkn0A
twitterI would rather be Called #strong than pretty. I would rather be Called #muscular than #skinny. I would rather be Called athletic than #beautiful I would rather be Called a #soccer player than a #girl @AnchorLaterLife #Euro2022 https://t.co/hELxen0xsB
twitter#HappySundayAll The cat says it all find a place to #relaxandunwind #smile if you can with time to #reflect on your week that has passed from all #AnchorLinwood https://t.co/gwSNqWxxLP
twitterhttps://t.co/0Y5UpVBYQS
twitter#HappySaturday #relax and #energizeyourday with #weekendvibes to make these #twodays of the week the #bestfeelingever. https://t.co/6mNCiIX9Fe
twitterGood for you! #team bonding! @AnchorLaterLife https://t.co/ALZ6UVHbCe
twitterToday we had Zumba session with our manager Iwona :) All residents enjoyed it very much . It was good to get our hearts pumping and break a little bit of sweat ;) Well done to Grace and Patricia for joining in :) #zumba https://t.co/Z45Epm1FYh
twitterMusic to our ears! @IMMmusicUK @MusicforDemUK @AnchorLaterLife https://t.co/UJYr36SflH
twitterLovely singing out top floor Daisy Daisy #reminiscing @AnchorLaterLife https://t.co/uztfu0UTgl
twitterWatch the #hokey #pokey #moves #exercise @anchorzestwell1 @AnchorLaterLife https://t.co/1MoYS6PGlk
twitter#Music and #pampering what a beautiful combination @AnchorLaterLife #Thursday https://t.co/4GDUWXe6yv
twitter*Care Assistant* We have #vacancies in our wonderful care home for a care assistant. Whether you’re experienced, or new to care, this role is active and very much fulfilling. Full training will be provided #ThamesDitton @AnchorLaterLife #Recruiting https://t.co/PCykGYfTxF
twitterMy lovely Sylvia is getting her nails done is feeling pampered with a great big smile. And having a great one to one with staff. Laughing when doing this Activity. https://t.co/vIu4Pg4WdY
twitterIt’s Wednesday afternoon which it could mean it’s Bingo. All my ladies are having a great time laughing and having a nice chat with a nice cup of tea. https://t.co/qGmQYeEioA
twitterIt’s Ladies exercise session we are all having such great time everyone is laughing and smiling when they keeping fit. https://t.co/zSt2vQpmNB
twitter#HappyWednesdayfolks Yipee it's the middle of the week and the #weekend is in site #Have a #fabulousday https://t.co/JYZAK9Ze3H
twitterto #drink #water and get some #sun. You’re basically a #houseplant with more complicated #emotions 😊 @AnchorLaterLife #Wednesday https://t.co/StJAX4fZUn
twitter#Residents & #Staff are looking forward to our #Summerfete. If you would like to come and join in the #fun do give the home a call on the #numberbelow 😊 https://t.co/6J7uGymNK6
twitterMy lovely ladies are doing a lovely colouring in their sheets being very creative and they love it. https://t.co/aXiV44Fq1a
twitter#Wimbledon has seen so many dramatic and emotional moments over the years. It has never failed to fulfil the expectations of the fans @AnchorLaterLife #Tuesday https://t.co/lCXm4VGfDB
twitterhttps://t.co/aIoF03U3WL
twitterA little late in the day, though wishing you all #goodmondayvibes a day that is bright with warm #sunshine to make us #smile and #lookforward to #newchallengesahead😊😎 https://t.co/agLrkFmx3v
twitterhttps://t.co/0JvT2sb4VY
twitterNothing like doing a nice relaxing word search. You like doing a word search as keeps your brain active. And you cannot just do one you want do few word search a day. https://t.co/hq6Xl8V4LL
twitter#ArmedForcesDay, above all #honors the #dedicated individuals Who wear the #uniforms of their #country @AnchorLaterLife #Monday https://t.co/TXbM6dCGD4
twitter#HappyFathersDay to all #Dads We at #Linwood are sharing the day with you all. https://t.co/qUC02ovWHZ
twitterLoving the #dream 👏👏🤗 https://t.co/OIpneXa1h7
twitterGetting nails done on top floor nothing like feeling pampered on nice hot day. And having a great one to one with staff. Laughing and having a nice chat. https://t.co/FXe6cB5Fcb
twitter#Stayhydrated during our #warmsummer days as we all are at #Linwood 🥤 https://t.co/KS19i6sjMb
twitter#HappySaturdayfolks have an #amazingweekend from all at #AnchorLinwood 😊 https://t.co/3g9OeCOKPw
twitterThis looks amazing. We can’t wait to start our project with @IMMmusicUK and hopefully @TDJuniorSchool 🤗 #children & #community #engagement is so important to us! https://t.co/H4C1nvw4Ly
twitterWhat can we say… whilst the #weather is amazing. Please remember to #hydrate all. 🤣💧 You could even rub an #ice #cube over your #lips to cool you down 🧊@AnchorLaterLife https://t.co/RMZVzYLq4C
twitterYep, it’s #Friday it’s #fishandchips day 🫣. Sorry we’re just to eager for #lunchtime to roll on.. roll on.. roll on 🤣 @AnchorLaterLife @Wrightsbaking @HilaryWoodhead @BonnieDayUK @Artsincarehomes @thebakingnanna1 @NAPAlivinglife @BeeInspiredbuzz @EsherSFCollege https://t.co/wVhj5gGVBT
twitterNot long to go.. How will you spend #FathersDay this year? @AnchorLaterLife https://t.co/oV9alyZeRW
twitterAfternoon #wordfind #mind #exercise How many #countries do you know that start with the letter E?🧐🤔 @AnchorLaterLife @creativemindsan https://t.co/Cd1ckBVjS1
twitterThankful that our carers spend so much one to one time with our residents. Sheila got her #exercise in today. Upper arms motion #fitnes @AnchorLaterLife @anchorzestwell1 #thursdaymorning https://t.co/KNDwb13Ibt
twitter#GoodMorningTwitterFriends #ThanesDitton. It’s another #stunning day today. Please remember to #hydrate #sunshine #lgood old #English #weather @AnchorLaterLife https://t.co/1Tz3QB5RSy
twitterIt’s Wednesday afternoon which could only mean it’s Bingo. All my ladies have luck on their sides everyone is laughing and smiling they don’t care if they win or lose. They up for a challenge and they love it. https://t.co/yx93grBZ5P
twitterA very nice dance between resident and member of staff. Laughing when they are having fun. https://t.co/eOM5h8U9yw
twitterOn this nice sunny day the residents are keeping fit with Amanda. They really interacting with each other giving others with support. They are smiling and laughing as they are doing this Activity. https://t.co/cdZria9Y3n
twitterDADS Are most ordinary #men turned by #love into #heroes, adventurers, #Storey-Tellers. And #Singers of #Song. #FathersDay2022 @AnchorLaterLife #wednesdaythought 🤗🥰 https://t.co/SgoFQQeByv
twitterHaving a nice poetry reading with the residents all enjoying themselves they really like when carers read to them. And nice to be in The Lemon Tree Cafe. https://t.co/PjTfgaAwll
twitterNothing like a Word Search in the morning in a nice hot sunny day keeping your brain active. And bring is smile to your face. https://t.co/1gUIO8WwE2
twitterhttps://t.co/hNVB6E4fFp
twitter#HappyTuesdayfolks keep smiling and enjoy #Tuesdayvibes stay #hydrated while we have our #summerheatwave 🌞 https://t.co/C4lfvzurGj
twitterThe best way to find yourself Is to lose yourself in the service Of others @AnchorLaterLife #Tuesday #BeKind become a #Volunteer 😇 #AnchorLinwood https://t.co/iKOinAkm11
twitterOur residents having a nice treat going to local Thames Ditton Costa all enjoying their great drinks. Having great conversations with each other. It was nice to see them having a happy time. And they cannot wait for the next visit to Costa. https://t.co/o9td0LiAEy
twitter#Talking to your #bestfriend is sometimes all the #therapy you need @AnchorLaterLife #Monday #combat #loneliness @EndLonelinessUK @UCL_Loneliness @Rethink_ @TogetherMW @CYPMentalHealth https://t.co/5BrjTGRYf6
twitterWe absolutely love these products! @AnchorLaterLife https://t.co/W9s9BVejJ7
twitter#Happyweekend #relax #Sundaysnoozes on a #perfectsunny day and #lookforward to the #newweekahead. 🐱 https://t.co/fmWynjVs9a
twitter#Linwoodstaff & #residents are #proud to #support and #celebrate #Pride2022 https://t.co/212x6emaz9
twitter#happysaturdaypeeps have an #amazingday in the #sunshine with what ever #yourplans are from all Anchor - Linwood🥰 https://t.co/lGLFEEjIHB
twitterFantastic #weather! We hope you all have a fab day today- hopefully we’ll see you all there 🤗. #community #CommunityEngagement https://t.co/Eb3jxFL4Ss
twitterEnjoy everyone. We hope it’s a brilliant day for you all. Well deserved! @AnchorLaterLife https://t.co/Eb3jxFL4Ss
twitterGood morning to all our new #followers... Welcome.! Have a fab #Friday 🥰 @AnchorLaterLife https://t.co/rwCoRgLxX4
twitterMy name is Iwona and I am thrilled to join Anchor as the new care home manager at Linwood. I have been a registered residential home manager, nursing home manager, dementia manager and a wellbeing clinical lead. Anchor has such a brilliant reputation and I am so proud to be apart https://t.co/19rFtv4ars
twitterFirst thing our residents think of when they wake up on a #Friday… #fishandchips 🤣 #homemade #tasty #crispy fat #fries with tartar sauce @AnchorLaterLife https://t.co/yaFq7KOHN9
twitter👏👏👏 @AnchorLaterLife how appropriate https://t.co/bT1LJc0mJp
twitterWe’re looking forward to our #visit. Not long now @AnchorLaterLife #furry #friends https://t.co/7SEYMxByAQ
twitter#Beautiful! @AnchorLaterLife https://t.co/cGAY45PAeM
twitter#Thankyou 🤗 @AnchorLaterLife https://t.co/IMELg0mIOk
twitterWell done guys. It’s pleasing to see our #colleagues #achieve and be #appreciated #CarersWeek2022 @AnchorLaterLife https://t.co/3s13Rz6NuJ
twitterGreat trip to the @DittonsLibrary today, #residents enjoyed #reading the #books and having a chat about the #war. Smiles all round #library #Wellbeing @AnchorLaterLife #stories #thursdaytreat https://t.co/RTJgvtQHxA
twitterIt’s time for a clean my lovelies Get ready for some good old fresh water and then we’ll give you something to #eat as we know that’s the best part of your day 🤗🐟🐠🐡 @AnchorLaterLife @london_aquarium @CMAquarium #ThursdayTreats https://t.co/TpqqgdNTo7
twitterIt was fun afternoon playing Bingo on top floor and everyone is having such a great time laughing and smiling no one cares if they win or lose it taking part that matters. https://t.co/BUWgYJfw5M
twitterIt’s Ladies exercise morning all are having a great time smiling and laughing as they are doing this fun Activity with Amanda. Talking about Jubilee as they are keeping fit. https://t.co/3731szk8il
twitterWe all have extremely #kinder #softer #hands 🤗 https://t.co/yR5uNmmtMX
twitterNow that’s a treat! @AnchorLaterLife #CarersWeek2022 https://t.co/9IFISXOvPs
twitterA really fun Art and Craft this morning all my residents are liking it. Some of others wanted to mix it up with doing word search a nice friendly competition there was happy with that. All enjoying each other company laughing and smiling . https://t.co/8WS8DuQcSI
twitterSarah Jones to take over as new Anchor Chief Executive
Anchor Hanover Group (‘Anchor’) announces the appointment of Sarah Jones as Chief Executive from 1 August 2022.
Indeed! We love and appreciate our #carers #teamspirit https://t.co/pxAi0hyyYh
twitter#HappyBirthday Nikki wishing you an awesome day! We all miss ur beautiful #characteristics #listener #leader #friend #joker! @LimegroveCareAH look after her or Linwood will have to take her back🤣🥰 @AnchorLaterLife #birthdaygirl #birthdaywishes #retweet #tuesdaymotivations https://t.co/KENXVPbrRY
twitterOn top floor is having a gentle sitting exercise having great time laughing and smiling with other residents. https://t.co/UDqh2dzzAn
twitterOn middle floor is having such great time having a sing along likes to sing classic and best time singing the hokey pokey it brings smile to their faces and laughter. https://t.co/I5sDKH4u9x
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