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  • Home
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  • Linwood

Linwood care home

9 Mercer Close, Thames Ditton, Surrey, KT7 0BS

0800 085 4279

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Anchor Hanover Linwood Exterior Photo 1 V2
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Anchor Hanover Linwood Bedroom Photo 2 V2
Anchor Hanover Linwood Dining Room Photo 3 V2
Anchor Hanover Linwood Communal Lounge Photo 4 V2
Anchor Hanover Linwood Communal Lounge Photo 5 V2
Anchor Hanover Linwood Communal Lounge Photo 6 V2
Anchor Hanover Linwood Salon Photo 7 V2
Anchor Hanover Linwood Salon Photo 8 V2
Anchor Hanover Linwood Garden Photo 9 V2
Anchor Hanover Linwood Exterior Photo 1 V2
Anchor Hanover Linwood Bedroom Photo 2 V2
Anchor Hanover Linwood Dining Room Photo 3 V2
Anchor Hanover Linwood Communal Lounge Photo 4 V2
Anchor Hanover Linwood Communal Lounge Photo 5 V2
Anchor Hanover Linwood Communal Lounge Photo 6 V2
Anchor Hanover Linwood Salon Photo 7 V2
Anchor Hanover Linwood Salon Photo 8 V2
Anchor Hanover Linwood Garden Photo 9 V2

Welcome to Linwood

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A warm welcome

Find out about making an enquiry and how we ensure a warm and friendly welcome to all new residents.

Read more

Anchor's Linwood care home in Thames Ditton is a trusted provider of care for elderly people, and we offer support for older people who have residential and dementia care needs.

Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.

At Linwood, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.

We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.

Set in a quiet location in its own beautiful grounds, Linwood care home is close to local services and amenities, such as shops, pubs and a doctors surgery.

In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.

We’re here to help and look forward to giving you a warm welcome.

Care quality commission
Report published
10 Jan 2025
Requires Improvement

The service at Linwood needs some improvement

Read the report now
Independent reviews
Read reviews Leave a review
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Linwood is a caring and friendly home which always appears clean inside. My mother has been a resident for 3 years and has always been treated with kindness and respect. Especially when she had a fall and fractured her hip. The food looks tasty and appetising.

J D

12 May 2025

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The manager and all the team at Linwood are just amazing. It's wonderful to see all the amazing events they organise for everyone at the home and the love and care they give, sometimes in difficult circumstances! Recently my mother needed both medical care and help with loneliness and low mood and her carer went the extra mile to make it happen, w… hen I know those resources are really stretched. Thanks to everyone!

J G

08 May 2025

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I continue to be very happy with the care Mum receives at Linwood. She is always happy there and has really good rapport with the staff. The management are always receptive to concerns and there's a really good range of activities.

Christopher H

29 Apr 2025

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My aunt has thrived since moving into Linwood she is 100 years old. She has experienced 2 admissions to hospital as she became very ill. On both occasions I thought she was end of life, Linwood brought her back to life. In December they gave her a birthday party to celebrate her 100th birthday. Together with the other residents they had a lovely t… ime, my aunt the life and soul of the party. She loved it. Thank you Linwood. I recommend this home. It is a real home.

C H

28 Mar 2025

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My mum has been in Linwood for just over a year. The manager and staff are caring and try to enhance the lives of everyone in the home. I know that mum is safe and cared for. If i have any issues of concerns they listen and act on them. If they have any queries they phone me at once. I'm very happy mum is in Linwood. Care is person-centred and resp… ectful.

L M

06 Mar 2025

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The staff are very friendly and caring. My husband is being looked after very well. I am very happy leaving him in their care.

L E

28 Feb 2025

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My mother was a resident at Linwood for 19 months. The care she received from the wonderful manager and staff was simply first-class. I feel comforted to know she had spent her last few months clean, happy and continually cared for at Linwood. Mum always had a smile on her face whenever I visited. I would not hesitate to recommend this care home to… future guests or residents.

B S

12 Feb 2025

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Features of Linwood

Communal facilities

Shared facilities complementing each private residence:

  • Engaging activities programme
  • Garden
  • Communal lounge
  • Hairdressing salon

Care and support

In addition to residential care, we also offer:

  • Respite care
  • Dementia care
  • Personalised care plans

Food and dining

We promote wellbeing through a positive dining experience:

  • Communal dining area

Life at Linwood

At Linwood care home, we provide quality 24-hour residential care and specialist care for older people with dementia.

We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.

At our home we have:
- A ‘pets are welcome’ policy by arrangement with the Manager
- A shop for small items
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A pay telephone or the facility for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking

Nearby facilities:
- Kingston town centre is five miles away and can be reached using excellent bus services
- The nearest hospital is Kingston
- Thames Ditton Railway Station is half a mile away
- A cinema, swimming pool, golf course and supermarket are under three miles away

Linwood - Facilities

Linwood is a unique, purpose-built residence which was designed to provide residential care. Set in a quiet location and in its own grounds, Linwood has single en-suite rooms, some with lovely views of the gardens.

Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.

We also have:
- Some rooms with views of the gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors

Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens

We encourage you to bring small personal items to enhance your room.

Linwood - Accommodation

We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.

Linwood's Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Cooked breakfast everyday
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chip Friday
- Our Chef’s Signature dish - Chef’s Tiramisu
- A variety of snacks available all day

Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.

We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.

Linwood - Dining

Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.

We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.

Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.

We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.

Linwood - Activities

Health

At Linwood our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.

We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Linwood care home.

Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every week
- A chiropodist visits on request
- A dentist and optician who visit the home and local services are available.
- The district nurse and physiotherapist who visit by arrangement with the GP
- Holistic therapist visits can be arranged

Pricing information

We endeavour to be completely transparent about all our charges and fees. For further information please contact us.

How much does it cost?

Care homes

Our current private weekly fee at Linwood is from £1,450. This can vary due to resident dependency, size of room and location. Our Home Manager and other colleagues will be happy to discuss fees and any other questions you may have about paying for care.

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.

The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.

In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.

No upfront deposit is required at any of Anchor’s care homes to secure a room.

At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

Care home fees

What's happening at Linwood

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Linwood Twitter post
15 May 2025

Henry needed a bit of help so Gerald was very happy to lend a hand

facebook
Sara Thomson appointed as Interim Chief Risk Officer for Anchor
Press release
13 May 2025

Sara Thomson appointed as Interim Chief Risk Officer for Anchor

Anchor is delighted to welcome Sara Thomson as Interim Chief Risk Officer (CRO).

Linwood Twitter post
13 May 2025

Some of the residents on middle floor at Linwood are enjoying a nice cup of tea and enjoying the nice weather. #anchorlinwood #sunnyweather

facebook
Linwood Twitter post
13 May 2025

Iris really love her birthday cake with amazing flowers from Anchor. And really like wearing a tiara that she felt like a Queen for the day. #anchorlinwood #birthdaycelebration

facebook
Linwood Twitter post
13 May 2025

Everyone had the best time at Iris Party just seeing with great smiles from Iris. With Iris having a nice sing along with Eleanor. #anchorlinwood #celebrateparty

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Shaping a career in care: The role and responsibilities of the Service Improvement team
Blog
13 May 2025

Shaping a career in care: The role and responsibilities of the Service Improvement team

Asa Johnson is Anchor’s National Service Improvement Manager and leads a team of Service Improvement Advisors. In his blog, he shares how he came into the role and his day-to-day responsibilities.

Linwood Twitter post
13 May 2025

Iris was very happy at party at top floor on Linwood. Eleanor sings classic songs which was very nice. #anchorlinwood #SingAlongFun

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The importance of personalised dementia care
News
12 May 2025

The importance of personalised dementia care

Asa Johnson, our Service Improvement Manager, shares his expert view on personalised dementia care in a featured article on the Care Choices website.

Linwood Twitter post
11 May 2025

The residents really like being at the stall. Here is the home made cupcakes that went like hot cakes. #anchorlinwood #dittonfair

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Linwood Twitter post
11 May 2025

The residents really like walking around Ditton Fair with the many stalls that they can have a look around and enjoy the nice weather. #anchorlinwood #dittonfair

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Linwood Twitter post
11 May 2025

The residents really like coming to Ditton Fair at Giggs Green everyone had the best time.#anchorlinwood #dittonfair

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Linwood Twitter post
10 May 2025

The residents on top floor at Linwood are having best time really liking this fun Activity and everyone is giving it go to make the perfect cupcakes. #anchorlinwood #cupcakes

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Linwood Twitter post
10 May 2025

The residents are enjoying a nice sing along with a nice cup of tea. With guitar playing with Bernie. #anchorlinwood #singalong

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How Extra Care helped one resident gain back their independence
Blog
7 May 2025

How Extra Care helped one resident gain back their independence

Hear from Mick, one of our residents, about how moving to Anchor Extra Care Housing helped him regain his independence after a brain injury.

Marking the 80th anniversary of VE Day
News
1 May 2025

Marking the 80th anniversary of VE Day

8 May 2025 sees the 80th anniversary of VE Day, an international celebration of the arrival of peace in Europe and an important moment for Anchor's residents and colleagues. Read more.

Welcoming you

To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.

We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.

Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.

If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.

We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.

Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.

Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.

Find out more in our video

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.

Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.

Getting here

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Linwood

9 Mercer Close, Thames Ditton, Surrey, KT7 0BS

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