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  • Home
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  • Linwood

Linwood care home, Thames Ditton

9 Mercer Close, Thames Ditton, Surrey, KT7 0BS

0800 085 4279

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Overview
Features
Life at
What's on
Welcoming you
Map
Anchor Hanover Linwood Exterior Photo 1 V2
Anchor Hanover Linwood Bedroom Photo 2 V2
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Anchor Hanover Linwood Dining Room Photo 3 V2
Anchor Hanover Linwood Communal Lounge Photo 4 V2
Anchor Hanover Linwood Communal Lounge Photo 5 V2
Anchor Hanover Linwood Communal Lounge Photo 6 V2
Anchor Hanover Linwood Salon Photo 7 V2
Anchor Hanover Linwood Salon Photo 8 V2
Anchor Hanover Linwood Garden Photo 9 V2
Anchor Hanover Linwood Exterior Photo 1 V2
Anchor Hanover Linwood Bedroom Photo 2 V2
Anchor Hanover Linwood Dining Room Photo 3 V2
Anchor Hanover Linwood Communal Lounge Photo 4 V2
Anchor Hanover Linwood Communal Lounge Photo 5 V2
Anchor Hanover Linwood Communal Lounge Photo 6 V2
Anchor Hanover Linwood Salon Photo 7 V2
Anchor Hanover Linwood Salon Photo 8 V2
Anchor Hanover Linwood Garden Photo 9 V2

Welcome to Linwood

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A warm welcome

Find out about making an enquiry and how we ensure a warm and friendly welcome to all new residents.

Read more

Anchor's Linwood care home in Thames Ditton is a trusted provider of care for elderly people, and we offer support for older people who have residential care and dementia care needs.

Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.

At Linwood, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.

We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.

Set in a quiet location in its own beautiful grounds, Linwood care home is close to local services and amenities, such as shops, pubs and a doctors surgery.

In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.

We’re here to help and look forward to giving you a warm welcome.

Care quality commission
Report published
10 Jan 2025
Requires Improvement

The service at Linwood needs some improvement

Read the report now
Independent reviews
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Linwood Care home is a very happy, positive place in which my close friend lives due to his health needs. There are regular celebrations depending on time of year. The Food / Quality of Care, cleanliness is 100%. I feel proud to say my friend lives in Linwood & he has special relationships with most of the staff who remain for many years.

Mary D

07 Jul 2026

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My cousin stayed at Linwood for just over 18 months. Her husband was also resident during this time. I found the care and attention of all the staff to be impecable. The care home was always clean + tidy. They hold a lot of activities to keep the residents engaged. I would recommend Linwood to anyone requiring an excellent care home.

Julia V

06 Jul 2026

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When I entered the building the staff at reception were immediately helpful and friendly. Most times I visited I was accompanied by friends who had formed pleasant relationships with the staff. A nice experience to visit the care home of Linwood.

Kevin M

11 Jun 2026

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I have found it very easy to visit my friend in Linwood. The staff are so kind and helpful. I'm reassured that she feels safe and cared for.

Jane N

08 Jun 2026

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At the entrance door of Linwood, I used the self use digital visitor book. Easy to use. Inside the reception staff were very welcoming and helpful in locating the room of our friend. She was pleased to see us and seemed very happy. We were glad about that. A member of staff saw us and brought an extra chair and gave us coffee. All very clean.

Z B

08 Jun 2026

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My husband is being very well looked after. The staff and management are lovely and very caring. The meals are cooked on the premises and are excellent and the variety is amazing. There are several activities during the week that the residents can participate in. I would recommend Linwood and have done so.

L E

08 Jun 2026

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From day one, when visiting our friend, the atmosphere and feel of the place was amazing! When we visit our friend nearly every day we are welcomed by the staff who are all so kind and lovely, professional indeed.

J C

05 Jun 2026

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Features of Linwood

Communal facilities

Shared facilities complementing each private residence:

  • Engaging activities programme
  • Garden
  • Communal lounge
  • Hairdressing salon

Care and support

In addition to residential care, we also offer:

  • Personalised care plans
  • Dementia care
  • Respite care

Food and dining

We promote wellbeing through a positive dining experience:

  • Communal dining area

Life at Linwood

At Linwood care home, we provide quality 24-hour residential care and tailored care for older people with dementia.

We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.

At our home we have:
- A ‘pets are welcome’ policy by arrangement with the Manager
- A shop for small items
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A pay telephone or the facility for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking

Nearby facilities:
- Kingston town centre is five miles away and can be reached using excellent bus services
- The nearest hospital is Kingston
- Thames Ditton Railway Station is half a mile away
- A cinema, swimming pool, golf course and supermarket are under three miles away

Linwood - Facilities

Linwood is a unique, purpose-built residence which was designed to provide residential care. Set in a quiet location and in its own grounds, Linwood has single en-suite rooms, some with lovely views of the gardens.

Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.

We also have:
- Some rooms with views of the gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors

Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens

We encourage you to bring small personal items to enhance your room.

Linwood - Accommodation

We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.

Linwood's Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Cooked breakfast everyday
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chip Friday
- Our Chef’s Signature dish - Chef’s Tiramisu
- A variety of snacks available all day

Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.

We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.

Linwood - Dining

Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.

We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.

Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.

We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.

Linwood - Activities

Supporting your unique needs

At Linwood our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.

We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Linwood care home.

Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every week
- A chiropodist visits on request
- A dentist and optician who visit the home and local services are available.
- The district nurse and physiotherapist who visit by arrangement with the GP
- Holistic therapist visits can be arranged

Pricing information

We endeavour to be completely transparent about all our charges and fees. For further information please contact us.

How much does it cost?

Care homes

Our current private weekly fee at Linwood is from £1550.00. This can vary due to resident dependency, size of room and location. Our Home Manager and other colleagues will be happy to discuss fees and any other questions you may have about paying for care.

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for personal use (for residents over 75 only)
- housekeeping services.

The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.

In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.

No upfront deposit is required at any of Anchor’s care homes to secure a room.

At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

Care home fees

What's happening at Linwood

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Linwood Twitter post
20 July 2026

Our Zest this morning was fun, staff enjoying this with residents

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Linwood Twitter post
20 July 2026

Community Engagement, yesterday our residents joined in King’s Church Fun Day and residents was very happy to meet people from the community and the church.

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Linwood Twitter post
17 July 2026

If you are free this afternoon, why don’t you pop-up at Linwood for nice strawberry Tea Party this afternoon as the saying goes, Sharing is Caring 🥰🥰🥰😍🍰🎂🍓🍓🍓🍰☕️☕️☕️🫖🥳🎉🎊🎈👯

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Linwood Twitter post
16 July 2026

When you have a home that everyone contributes, it makes life in our community

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Linwood Twitter post
16 July 2026

Ladies special time at the Patio ❤️❤️😍🎊🥰

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Linwood Twitter post
12 July 2026

Yesterday we hosted our second Sports Day event at Linwood wow!it went really well, the entertainment, food, residents, families and staff had a great day.
I would like to thank all my colleagues and families who attended the event and making it successful.

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Linwood Twitter post
9 July 2026

Our residents movement is very important so each morning we have our zest which is chair 🪑 base exercise which our residents loves and this morning was no different 🏃🏿‍♂️🏃‍♀️🪑

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Linwood Twitter post
9 July 2026

When you wake up in the morning and you see your residents smiles like this, it’s set your day right because happy residents and staff are happy home😍😍🥰🥰😍🥰😍🤣

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Linwood Twitter post
8 July 2026

What a beautiful day with Amanda this morning 🥰🥰😍🥰

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Linwood Twitter post
3 July 2026

Beautiful Marigold with the fascinator that she hand made in our arts and crafts session. All ready for the royal box at Linwood’s Lady’s Day at the races 😍

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How Be Active helped me stay active and connected
Blog
1 July 2026

How Be Active helped me stay active and connected

Jayne Kirkby, a resident of Candleford Gate, shares her experience of using Be Active, our programme that supports residents to take care of their physical health through a mixture of exercise videos

Appointment of Damien Régent as Non-Executive Director and Retirement of Mike Green as Non-Executive Director
Press release
25 June 2026

Appointment of Damien Régent as Non-Executive Director and Retirement of Mike Green as Non-Executive Director

Damien Régent will be joining Anchor's Board as a Non-Executive Director from 1 July 2026, it was announced today.

Welcoming you

To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.

We know only too well how daunting and emotional the decisions are for everyone when considering care, which is why our team are here to help every step of the way.

We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules, as well as explain how you can arrange a viewing.

Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.

If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.

We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.

Guide to visiting a care home for the first time

Visiting a care home is one of the most important steps in deciding whether it’s the right place for you or your loved one. In our homes we will ensure your visit will be welcoming, informative and reassuring, so you can feel confident about your choice. To help you get the most from your time visiting our homes, we've written an easy to follow online guide to visiting a care home.

We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.

You may already have had a care needs assessment from the local authority and have a care plan in place which can be a useful starting point for our conversations, so we will ask about these. Our pre-assessment is a chance for us to find out more about you, the challenges you face and the way you like to live your life. It's a conversation about how our team could work with you to support your needs, independence, and wellbeing.

Once you are confident in your choice of new home, our friendly onsite teams will discuss every aspect of moving-in with you in detail to make sure you know exactly what to expect.

This way you can feel confident, safe and welcomed in the knowledge that you or your loved one will be happy and supported in your new home.

Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.

Our care homes are dedicated to helping our residents maintain links in the local area and with their loved ones. We understand how important visits are to help your loved one settle in and we welcome regular visits from family and friends.

We also actively support residents living with us to enjoy visits away from their new home into the local area and to nearby places of interest.

Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.

Getting here

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Linwood

9 Mercer Close, Thames Ditton, Surrey, KT7 0BS

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