Glendale care home
Welcome to Glendale
A friendly and safe welcome
Find out about making an enquiry and how we ensure a warm and safe welcome to all new residents.
Anchor’s Glendale care home in Walton-on-Thames is a trusted provider of care for elderly people, and we offer support for older people who have residential and dementia care needs.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.
At Glendale, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.
Set in a quiet location in Walton-on-Thames, Glendale also has its own beautiful grounds. It is close to local services and amenities, with excellent bus routes to Walton, Hersham and Weybridge.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.
We’re here to help and look forward to giving you a warm welcome.
Care home is excellent. Staff are very hard-working and very helpful.
28 Sep 2023
Absolutely 5 star and above. Mum came to Glendale just before Christmas for respite care from hospital after a fall at home. The staff are wonderful and go above and beyond - no request is too big or too small. They got to know Mum and her foibles and she was very well looked after during her time there. She was encouraged to join in activiites … - she ate well and was always clean and tidy. Mum has continued in care full time - we made the decision to move her closer to ourselves geographically - I only wish I could have transported the whole of Glendale home and staff to just up the road from us. Unfortunately I couldn't but, yet again, the staff were so helpful in getting Mum packed up and making arrangements for her transfer. We chose another Anchor home on the basis of the care which Mum received from Glendale and its staff and haven't been disappointed in the new home either. I can wholeheartedly recommend Glendale.
20 Jul 2023
My mother has lived at Glendale for two years, with a long standing diagnosis of dementia. Overall, the majority of staff are excellent, caring, kind and great with my mother. My main issue and reason for a four not five star review is the communication between managers and carers fails from time to time, particularly with new or agency staff. I vi… sit every day to provide activity, company and entertainment for my mother as the timetabled activities are very hit and miss and lacking. The main issue this year has been from the management of many new staff. I would still recommend Glendale, but with regular supporting visits.
27 Sep 2023
Moved into Glendale and I am very happy. The staff are great and are very friendly. The home is spacious and clean. The rooms are a good size with en-suite. There is a good choice of meals on the menu each day. There is also a lovely garden to walk round and seating area too.
21 Sep 2023
I have lived here for many years now, and since living here I have found a lot of happiness. The staff are wonderful and nothing is too much trouble for them. All the staff are friendly and I can talk to them about anything. I thoroughly enjoy when the entertainers come and perform for us. I am very happy with everything, and want to give a b… ig thank you to all the staff for all their dedication and hardwork.
31 Jul 2023
My mum moved to Glendale from another care home in February this year. She was looked after very well. I found all the staff very friendly and polite. Unfortunately Mum passed away on May 25th, she was 99 years old. It was a great comfort to me that I was told two members of staff were holding her hands when she passed. I would certainly recommend … Glendale.
20 Jul 2023
My mother has been a resident at Glendale Care Home for just over two months due to her worsening dementia and declining mobility issues. The experience so far is all that we could have wished for in terms of providing Mum with an engaging, reassuring and fun living environment at her stage of life. There always seem to be plenty of staff members o… n hand to provide care and we have not encountered a single one that isn't cheerful, compassionate and always ready to help. The management team are open to suggestions and gives due consideration to any ideas we may have as relatives. Combined with good, varied food choices and diligent cleaners and laundry staff, we are extremely happy with the care that Mum is receiving which gives us great peace of mind.
15 Jun 2023
Features of Glendale
Shared facilities complementing each private residence:
- Engaging activities programme
- Communal lounge
- Hairdressing salon
- Communal iPad
Care and support
In addition to residential care, we also offer:
- Palliative care
- Huntington's disease
- Dementia care
- Convalescence care
- Parkinson's disease
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
- Private dining area
Life at Glendale
At Glendale care home, we provide quality 24-hour residential care and specialist care for residents with dementia.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have:
- A library
- A ‘pets are welcome’ policy by arrangement with the Manager
- A shop for small items
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- The facility for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking
- Walton-on-Thames town centre is 2 miles away and can be reached using excellent bus services
- The nearest hospital is St Peters
- Walton-on-Thames Railway Station is 2 miles away and Hersham station is one mile away
Glendale is a unique, purpose-built residence, which was designed to provide 24-hour care. Set in a quiet location and in its own grounds, Glendale has single en-suite rooms and we can also accommodate married couples. Most of the homes rooms have lovely views of the gardens.
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have:
- A lounge, dining room and kitchen in all units
- Some rooms with views of the gardens
- All lounges on the ground floor open out to the garden area as well as the dining rooms
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors
Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens
We encourage you to bring small personal items to enhance your room.
We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.
Glendale's Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Cooked breakfast everyday
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chip Friday
- Our Chef’s Signature dish - Stephen’s Minced Beef Wellington
- A variety of snacks available all day
Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.
We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.
At Glendale our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Glendale care home.
Our commitment to advanced dementia training for our staff has helped the Department of Health pass its goal of 3,000 Dignity Champions nationwide.
Our health and social care partners include:
- A GP who is available on request
- We have two hairdressers who visit the home four days a week
- A chiropodist visits on request
- A dentist and optician who visit the home
- The district nurse and physiotherapist who visit by arrangement
- Holistic therapist – visits can be arranged
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Call us to discuss your specific care needs today
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.Care home fees
At Glendale we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to Glendale so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.
Care Home Manager
Our home offers a warm, safe and friendly environment with facilities to make you feel at home. I’m proud to say our professional caring team provide individually tailored care, excellent food, fun activities and plenty of good company. I look forward to showing you all our home has to offer.
Everyone at our home appreciates that the need to find suitable care can come about quite suddenly and so we are here to help. We can help explain the varying levels of care and support available in our home and discuss how our services could benefit you or your loved one.
To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.
Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.
If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
We hope you decide that following your visit that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.
Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.
Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.
We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.
Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.
Ambleside Avenue, Walton-On-Thames, Surrey, KT12 3LW
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