Hatfield House has cause for celebration

The team at Hatfield House care home in Doncaster was overjoyed after receiving a good rating by the Care Quality Commission (CQC). This is the second highest rating possible. 

The CQC’s robust inspection process gives care homes a rating of Good, based on five categories. Hatfield House, which cares for 49 residents, received full marks in all five categories: safety, effectiveness, care, responsivity, and leadership.  

The CQC inspectors were impressed by the friendly and supportive atmosphere of care home Hatfield House. Inspectors noted that people were complimentary about the support they received, describing Hatfield house as "like home from home."  

Inspectors also praised how happy Hatfield House residents and their loved ones were with their care. Inspectors noted the numerous social activities and stimulation provided for residents on a one-to-one basis and as a group. Social activities are based on residents’ specific preferences. Some people enjoyed reading whilst others enjoyed gardening and being outside. Whatever residents enjoyed; Hatfield House does its best to provide it! 

Tanya Burnett manager of Hatfield House care home was thrilled that the CQC had recognised the high standards and hard work of her team.  

She said:

I’m happy that the CQC has given us a good rating. My team work incredibly hard to make sure Hatfield house is a great place for older people to live. Getting this kind of praise from the CQC is just the sort of recognition they deserve! 

We’re proud of the care we provide and making sure we provide our residents with fun and enjoyable activities that they can enjoy. We welcome such rigorous inspections and clear ratings so older people, and their families, can judge for themselves which homes are right for them and get the standard of care they deserve. 

Resident Miriam Felters, aged 90, who has lived at the care home for five years, said:

It’s wonderful that Hatfield house has been praised by the CQC but it’s really no surprise to me. Everyone here is so caring and supportive, and we all get to do fun things we enjoy and really feel at home! My room is lovely, and the food is so delicious. 

I’ve always felt safe and comfortable living here. I know all the care team here by name and they all know me so well, we really have a lot of fun living here! 

For more information on Hatfield House, please click here.