Lightbowne hall care home praised by care regulator

A care home in Moston has been classed as Good by regulator the Care Quality Commission (CQC). Staff at Anchor’s Lightbowne Hall were celebrating this week after receiving the accolade.

The home, which cares for up to 52 residents, was praised by the CQC in the recent inspection which took place on 21st and 27th August 2019. Care homes are now classed as either outstanding, good, requiring improvement or inadequate.

Home Manager Leisa Millard said everyone at the home was thrilled because they had worked so hard to maintain high standards of care. 
She said: “We have worked hard to make Lightbowne Hall a good care home but to be given such praise from the regulator is wonderful. We are proud of the meals which are made from fresh seasonal ingredients and the high levels of training and support our staff receive.”

“We welcome such rigorous inspections and clear ratings so older people and their families can see which homes are the best in the country. We’re so pleased to be classed as a good care home - we’ll be celebrating this success.”

The CQC inspection report, which can be found on the regulator’s website, highlighted the following examples of high standards of care at Lightbowne Hall: 
One person commented, "All the staff are good. They know me very well. They look after me. And I can talk to them all." A resident said, "The staff are always available when I need them. I am happy.”

One relative told us, "Couldn't be better, I feel mum is well cared for."

For more information on Lightbowne Hall care home, please call on 0161 683 3170.