Millfield care home, Waterhead

Our Aunt Wendy enjoyed a new lease of life when she came to live at Millfield a couple of years ago, she chose Millfield herself after researching and visiting care homes in the area. She was always busy with activities. The professional care and compassion Wendy and we her family received at the end of her life were wonderful. Thank you to a great… Read more team for enriching her life, respecting her individuality. Millfield really is a home from home establishment.

I am keen to write a review as my Auntie who lived at Millfield Care Home died this morning. I don't live locally and in spite of that the care team have gone out of their way to help me stay in touch. I wrote regular emails with photographs to punctuate phone calls. The manager printed off my letters , and personally delivered, read them to my Aun… Read moretie and provided her with a folder to store the letters and photos, which she had taken the trouble to print at large scale so they could be looked over and shared. In conjunction with this I received a regular newsletter, often with my Auntie featured , enjoying some of the many activities provided.i can say that she was an intelligent woman who found happiness, compassion and company in her later life at Millfield.. thank you.

My aunt has been a resident of Millfield for over 2 years now and I have great peace of mind that she is being well looked after. I live a 6 hour drive from Millfield so I am really grateful for the communication I have with all members of staff from the team leaders to the care manager Kelly and of course Ann-Marie. If I have any concerns then t… Read morehese are always addressed and I am always kept informed. I have found all the care staff to be extremely helpful and very professional. There is always activities taking place and I do know they try to encourage the residents to take part as it's nice to be involved and interact with each other. In general I find Millfield care home to be really good.

Lovely staff at Millfield- gave my dad a big hug when he came back in for respite care. They look after him well, remember what he likes (and doesn't like). We're lucky to have such a good Care home close to us.

My Father in Law recently moved into Millfield after many months of deliberation. He has readily accepted this as his new home and appreciates the care and the social interaction which is available with both the other residents and dedicated staff. His own room meets all his requirements in a safe environment and kept spotlessly clean, supported by… Read more the excellent catering on site which provides piece of mind to the rest of his family who are able to visit at every opportunity.

My Mum -in-law has lived at Millfield for about two years now. She always tells me how happy she is there and how well she is looked after by a dedicated team in all areas. The home is kept beautifully fresh and clean throughout, as is her own room. The catering team provide great food in the dining rooms and also in residents' rooms if required.… Read more She enjoys the daily programme of activities, entertainment, trips out, seasonal celebrations and birthday parties which are a key part of living at Millfield and everyone is so caring and friendly.

Mum is well cared for and happy at Millfield. She is treated with respect by helpful and caring staff, and has the opportunity to join in with any activities organised by the staff. The staff are aware of her memory and mobility problems and are happy to go the extra mile to keep her safe and well.