Millfield care home, Waterhead

My mum has been a resident here for 4 months. The care is exemplary - the staff are friendly and caring. There are daily activities for the residents ranging from music to current affairs to gentle exercise. Information is shared in Millfield's monthly magazine and via Facebook. Special events such as Easter, St George's day and (upcoming) VE day a… Read morere celebrated as are birthdays. I'd certainly recommend Millfield to anyone looking for a care home.

My aunt has been a resident at Millfield for 2.5 years, she is very well cared for. The home has such a nice atmosphere which you feel as soon as you walk in. Visitors are welcomed, the staff are kind and cheerful. The facilities are excellent, the food looks wonderful. There is even an upstairs hair salon, with a visiting hairdresser attending e… Read morevery week. My aunt has recently had a birthday and for the 2nd year running, the home arranged for a professional Elvis impersonator for my aunt and the other residents to enjoy. There is always a lovely cake for birthdays. When Millfield had first learned of my aunt's love for Elvis, they arranged a wonderful canvas picture of a young Elvis for my aunt to have on the wall of her room. It was a very kind and thoughtful gesture, entirely at their own initiative and expense. Millfield is really lovely home, we feel so fortunate that my aunt has a place there. The residents' best interests are at the heart of everything they do.

Mum was a resident at Millfield for 2 1/2 years. I really couldn't have placed her in better care. The staff were so caring and compassionate and acted in mums best interest every time. Mum came to regard the staff as her friends and part of her family. Thank you so much to everyone at Millfield for making her last years so enjoyable.

The team at Millfield went above and beyond in making Mum's birthday special for her and the visiting family. Nothing was too much trouble, we could all join Mum for cake and coffee and she had a wonderful day. Over the last 12 months, we have been so happy with the care that Mum gets every day, and all the staff have become friends and it is a j… Read moreoy to visit such a great care home.

Having carried out my own research of prospectus homes with input from trusted friends, the one which received real reviews was Millfield. So I elected to make an unannounced visit to Millfield where I received a warm welcome and a comprehensive tour of the facility. The tour included a visit to each department and an introduction to staff along t… Read morehe way. Thankfully my brother was accepted, so to in very happy. I now have peace of mind knowing he is in good hands. Activities I don't know yet.

I find the staff are very hard working. The feeling is that the staff all seem to get on well with the residents and each other. I find if you ask for help then it is soon taken care of. I do tell people that I could live there, that is how high I rate the place.

Last year my aunt chose Millfield as her preferred place to live when she could no longer live independently at home. This was not an easy decision as she had been a very independent person. Since moving there, she has experienced a loving environment, the reassurance of safety, companionship and stimulating activities. On my visits, I am always wa… Read morermly welcomed by the staff team. The manager promotes an ethos of family first and personally goes above and beyond to ensure family relationships are maintained. It is great to visit Aunt and spend time in her homely room, where she has an invaluable landline phone, to maintain contact with her family. She has had an amazing full life, it is wonderful to see her enjoying her later years surrounded by love. Thank you to the entire team.