First and foremost Anchor is a not-for-profit charitable organisation.
We don’t have any shareholders to pay dividends to, and we own our properties. This means that we are able to reinvest the money we make into our retirement properties and care homes, and to continually raise standards to provide the high-quality services our customers want and expect.
With 50 years of experience as a not-for-profit provider of services to older people, we have developed values to define the way we work:
We are positive about our work, each taking responsibility for doing a brilliant job and we focus on and celebrate our successes. We are personally accountable for our actions and keep our promises.
We care about people and show kindness, putting excellent customer service at the heart of what we do. We listen and encourage a variety of perspectives to be shared. We are inclusive and value everyone for who they are in helping us succeed as an organisation.
We demonstrate courage to shape a better future by constantly seeking to move forward; improving and innovating our services to make a difference. We break down barriers and build connections through collaboration. We’re pioneers in our services.
We show integrity and demonstrate openness and transparency in everything we say and do. We are reliable, keep things simple and have honest conversations about what matters. Customers and colleagues trust us to keep to our word.
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