Managing your money and seeking advice on planning for the future

At Anchor we know that concerns about money can be a particular issue for older people who are managing on a low fixed income.

Traditional ways of managing your money and services, such as post offices and high street banks are fast changing. As the use of the internet grows, many post offices and local bank branches are closing, reducing the availability of face to face counter services. And for many, retirement and older age are presenting new financial pressures.

Even if you have a healthy income coming in from pensions or investments, it’s always useful to review your finances and outgoings to see if you can make your money go even further.

Anchor sees money management as an aspect of wellbeing for older people and aims to assist the people living with us to manage their financial affairs more effectively.

How can Anchor Help?

Be Wise offers a range of services to help you live independently and assist you to claim your full entitlement. We offer advice to all Anchor residents, applicants and colleagues for themselves and their close family members.

We can help you by:

• Offering benefits advice and assisting you to complete forms
• Signpost to services offering regulated financial advice
• Offer a price comparison and help to switch your energy provider or tariff to save you money
• Assist you to claim the Warm Home Discount each winter
• Discuss any energy related billing issues such as high bills and arrears
• Advise you on your eligibility for social tariffs through your water company
• Assist you to sign up to the priority services register for water and energy

Money Wise

0800 023 4477 
[email protected] 

Energy Wise

0800 023 2029
[email protected]  

Making the most of your money

The Money Advice Service offer a Money Health Check tool and a budgeting tool which will help you see where you money is going and how you can make changes to your spending to help you budget better. 

There are also a range of other tools on this site to help you find better savings rates, plan for your financial future and obtain credit. In addition to managing your money they provide some helpful tools if you want to keep a check on your financial position. 

There are a number of free credit check sites where you can view your credit report and find our ways to manage and boost your credit score. The Money Advice Service have their own free credit report service as well as this being available through well-known sites such as Experian and ClearScore.

Should you want to access money saving tips then you can subscribe to Martin Lewis, money saving expert’s alerts, you can sign up here and the website contains many great money saving tips and discounts. 

Our Energy Wise team can also help you to save money by ensuring you are on the best deal for your energy costs. They can also advise whether you are entitled to your water companies’ social tariff saving you money on your water as well. 

Dealing with Debt

Anchor wishes to support our residents and applicants with managing their money and dealing with debt. 

If you are having difficulty with paying your rent, please speak to your local manager or our customer enquiries team on 0800 731 2020. We will work with you to help you resolve your arrears, set up a payment plan or refer you to Money Wise if your arrears are caused by benefit delays or underpayments. 

To help you deal with debts there are free to access debt advisors who can be found online, on the phone or in person here.

This will help you find which of the channels is the best for you to use, you can also find more information on the websites of Citizens Advice, Stepchange and Payplan who are well known free debt advice brands. You should never have to pay for debt advice. 

If you would like to deal with contacting your creditors yourself, Citizens Advice provide self help material on contacting your creditors and how to deal with debt, you can find links from their debt advice pages.

If you are getting all the help available through the benefits system then you maybe able to get assistance from various charitable bodies who grant to former trades, localities, age and gender, you can search the grant guide here. This is particular useful for veterans who may also have regimental charities as well as branch or more general charities which may assist such as SSAFA or the Royal British Legion.