Language support service
We recognise that finding the right support and care can sometimes be difficult if English isn't your first language.
To help improve inclusion and communication with older people from different backgrounds and cultures we utilise the skills of our diverse workforce to provide a language support service.
We have a network of colleagues across our services who are able to provide language support for the following 26 languages: Afrikaans, Arabic, British Sign Language, Cantonese, Czech, Danish, Dutch, Filipino, French, German, Gujarati, Hindi, Lithuanian, Malay, Mandarin, Polish, Punjabi, Russian, Serbo-Croat, Spanish, Swedish, Tamil, Kannada, Portuguese, Slovak and Urdu.
We are able to work with local interpreters to help those who speak languages not included in this list, and ensures regular documents, such as statements, are made available to residents in languages other than English, as well as large print.
Our Anchor on Call emergency call team also have access to telephone-based language services that enable them to provide emergency assistance in a range of languages, offering you 24-hour peace of mind.
For more information about Anchor’s language support services please contact us.
Resident communication options
Find out about the different options we have available to help make it easier for residents to access communications from us and how to let Anchor know your communication preferences on our Resident communication options webpage.
Related information
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![Diversity and inclusion]()
Diversity and inclusion
Anchor ensures that dignity and respect are central to the way we work, and that the unique contributions of our colleagues and residents are valued and celebrated.
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Contact us
If you would like to speak to someone about the properties we have available and possibly coming to live with us, we'd love to hear from you.
