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  • Home
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  • Townend Close

Townend Close care home, Cross Hills

Victoria Road, Cross Hills, Keighley, West Yorkshire, BD20 8SZ

0800 085 4339

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Overview
Features
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Veteran Friendly Framework accredited

A purple Veteran Friendly care home logo

H Anchor Townend Close External Photo 1 V4
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H Anchor Townend Close Bedroom Photo 6 V3
H Anchor Townend Close Communal Lounge Photo 7 V1
H Anchor Townend Close Communal Lounge Photo 8 V1
H Anchor Townend Close Dining Room Photo 9 V1
H Anchor Townend Close Garden Photo 10 V1
H Anchor Townend Close Communal Lounge Photo 11 V1
H Anchor Townend Close Reception Photo 12 V1
H Anchor Townend Close Lounge Photo 13 V1
H Anchor Townend Close Hair Salon Photo 14 V1
H Anchor Townend Close Activity Room Photo 15 V1

Welcome to Townend Close

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A warm welcome

Find out about making an enquiry and how we ensure a warm and friendly welcome to all new residents.

Read more

Anchor’s Townend Close care home in Cross Hills near Keighley and Skipton is a trusted provider of residential care for elderly people, offering support for older people who have residential care needs.

Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle. Townend Close is able to provide care and support for residents with a diverse range of needs carried out by an in house team of experienced carers who receive ongoing training and support from Anchor’s Care Quality Team.

Set in a quiet village location in Cross Hills and in its own beautiful grounds, Townend Close care home is close to local services and amenities, such as nearby shops and a park. Our home is on the bus route to the towns of Skipton and Keighley, with Steeton, Silsden, Ilkley, Bingley and Haworth also close by.

At Townend Close care home, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.

We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.

In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with more than 60 years of experience.

We’re here to help and look forward to giving you a warm welcome.

Care quality commission
Report published
25 Feb 2021
Good

The service at Townend Close is performing very well

Read the report now
Independent reviews

Veteran Friendly Framework accredited

We are proud to have been awarded Veteran Friendly Framework [VFF] accreditation in recognition of our work to support the wellbeing needs of veterans by ensuring that Armed Forces status is included in care planning.

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Visiting over 16 months as a health care professional. Attentive to all requests, queries and action these very professionally. Very impressed with the social interactive facilities bespoke to dementia support and very engaging staff. Very friendly knowing each resident and their needs/wants. Overall - excellent!!!

J

22 Oct 2026

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I have no reason to make any complaints or say unnice things about my stay at Townend.

R S

21 Oct 2026

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A lovely environment with friendly attentive staff. Spacious rooms with garden views.

Andrew A

21 Oct 2026

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Townend Close is an excellent facility where Mum has been cared for and treated with dignity. The Staff are friendly and consistent. We are kept in the 'Care Loop' and are part of the family.

Pam C

21 Oct 2026

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Mum has a lot of care needs and these are met and exceeded at Townend Close by every member of staff, from the carers who look after her in a friendly, kind and efficient way, to the kitchen staff who ensure she has the food she likes, and the cleaning staff who are responsible for her room looking lovely. She always looks well-groomed and smart, a… nd has all that she needs to hand. There is excellent medical care when needed from the nearby doctor's surgery, and the optician comes to the home for eye tests and new glasses. All in all, I have complete peace of mind that she could not be better looked after, and I'm grateful to all of the staff for their continued care.

Sarah M

20 Oct 2026

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The staff are very caring and take the time to listen to any concerns we have had. This is a friendly home and the staff make it feel like home. Thank you for everything.

J A

19 Oct 2026

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Townend close has cared fantasticly for my dad during his respite care there. He also attends weekly respite days, where all staff, including the chefs, go above and beyond to care for dad. The home is always very clean and tidy and appears well looked after. Sam the manager is always incredibly helpful. Thank you to everyone

E D

14 Oct 2026

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Features of Townend Close

Communal facilities

Shared facilities complementing each private residence:

  • Engaging activities programme
  • Garden
  • Hairdressing salon
  • Communal iPad

Care and support

In addition to residential care, we also offer:

  • Personalised care plans
  • Respite care
  • Convalescence care
  • Parkinson's disease

Food and dining

We promote wellbeing through a positive dining experience:

  • Nutrition and hydration stations
  • Private dining area
  • Communal dining area

Life at Townend Close

At Townend Close care home, we provide quality 24-hour residential care in a warm, safe and friendly environment.

At Townend Close care home we have:
- A library
- A ‘pets are welcome’ policy by arrangement with the Manager
- A shop for small items
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A pay phone and the facilities for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking

Nearby facilities residents can enjoy:
- Skipton and Keighley town centres are four miles away and can be reached using excellent bus services
- The nearest hospital is Airedale
- Steeton and Silsden railway station is two miles away
- A theatre, swimming pool, golf course and supermarket are under four miles away

Townend Close - Facilities

Townend Close care home is a purpose-built residence which was designed to provide tailored residential care. Set in a quiet location and in its own grounds, Townend Close care home has single en-suite rooms and some rooms with lovely views of the countryside.

Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.

We also have:
- Some rooms with their own lounge and kitchen/dining area
- Some rooms with views of the gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors

Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- A guest suite available for family and friends to stay overnight
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens

We encourage you to bring small personal items to enhance your room.

Townend Close - Accommodation

At Townend Close care home we know how important mealtimes are and like them to be a sociable and enjoyable part of the day. Our experienced chefs attend Anchor's Cater Craft training course which enables them to understand the nutritional requirements of elderly people and to ensure all meals are prepared from fresh, seasonal ingredients.

We serve tasty, wholesome, good food and our menus change regularly with a daily choice available. We also cater for residents with special dietary needs and create a “dining atmosphere” by decorating these areas in colours that stimulate the appetite and create ambiance.

Our staff respect individual preferences. All these factors boost residents appetites and enable them to enjoy their meal - which is essential in maintaining a healthy lifestyle.

Townend Close - Dining

Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.

We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.

Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.

We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.

Townend Close - Activities

Supporting your unique needs

At Townend Close care home, our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.

We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Townend Close care home.

Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every week
- A chiropodist visits on request
- An optician who visits the home
- The district nurse and physiotherapist who visit by arrangement

Pricing information

We endeavour to be completely transparent about all our charges and fees. For further information please contact us.

How much does it cost?

Care homes

Our current private weekly fee at Townend Close is from £1375.00. This can vary due to resident dependency, size of room and location. Our Home Manager and other colleagues will be happy to discuss fees and any other questions you may have about paying for care.

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for personal use (for residents over 75 only)
- housekeeping services.

The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.

In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.

No upfront deposit is required at any of Anchor’s care homes to secure a room.

At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

Care home fees

Pauline O'Neill

Pauline O'Neill

Administrator

Hi, my name is Pauline. I have worked for Anchor for 11 years in various different roles.  I have worked as a Administrator for the past two years, plus I also help out with activities within the home. In my role I love meeting new people and I'm passionate about supporting and welcoming our new residents when they come and live with us here Townend close. I enjoy spending my time with my grandchildren and socialising with my family and friends. 


Samantha Richardson

Samantha Richardson

Care Home Manager

Hello my name is Sam. I have worked worked in care for over 23 years. I started as a carer and progressed to team leader and am now very proud to be the care home manager here at Townend Close. I am dedicated to providing person centred care and our residents are at the heart of everything we do. 

What's happening at Townend Close

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Everyone Welcome at Townend Close Coffee Morning
Event
27 November 2026

Everyone Welcome at Townend Close Coffee Morning

Fancy a change of scene and a chance to meet others? Come along to the weekly coffee morning at Townend Close Care Home.

Townend Close invites You to Their Weekly Coffee Morning
Event
20 November 2026

Townend Close invites You to Their Weekly Coffee Morning

Townend Close Care Home hosts a weekly coffee morning where people from the local community can come together over a cuppa.

Come Along for a Cuppa at Townend Close
Event
13 November 2026

Come Along for a Cuppa at Townend Close

Take a break from your day and join us for a coffee morning at Townend Close Care Home.

Weekly Coffee Morning at Townend Close
Event
6 November 2026

Weekly Coffee Morning at Townend Close

Looking for a friendly place to enjoy a cuppa and a chat? Join us at Townend Close Care Home for our weekly coffee morning.

Townend Close Twitter post
1 November 2026

Every day throughout November we’re extending a warm invitation to our emergency services and healthcare colleagues in the community to join us at the home.

Whether you need a quick caffeine boost, a comfortable seat to write up notes, or just a few minutes of quiet time, you are always welcome.

... Read more

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Townend Close Twitter post
31 October 2026

A heartfelt thank you to everyone who takes the time to share their experiences on Carehome.co.uk.

Your feedback not only means a great deal to our team, but also helps prospective residents and families gain an insight into life at our home.

We are grateful for your support and for being part o... Read more

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Townend Close Twitter post
28 October 2026

Experience the warmth of our care – with one week free.

Discover comfort, companionship, and personalised care in a place that feels like home. Book your complimentary week today and see the difference for yourself.

📞 Call 0800 085 4339 or message us to find out more.

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Townend Close Twitter post
27 October 2026

🎤🎶 A Jolly Good Afternoon! 🎶🎤

Our residents enjoyed a fantastic afternoon of live music with Jolly Old Time Entertainment! 🥰✨

There was plenty of singing along, toe-tapping, dancing and laughter as everyone enjoyed some familiar favourites! 💃🕺💕

Music always brings such a wonderful atmosphere to o... Read more

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Townend Close Twitter post
26 October 2026

Join Us for Our Weekly Coffee Morning

Looking for a friendly place to enjoy a chat and a cuppa? Townend Close Care Home warmly invites local residents, families, friends and community members to our weekly Coffee Morning.

Taking place every week from 10:30am to 12:00pm, our coffee mornings provide... Read more

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Townend Close Twitter post
26 October 2026

🌸💐 Flower Arranging Fun! 💐🌸

Our residents enjoyed a lovely flower arranging session , getting creative with a beautiful selection of colourful flowers! 🌷🥰

There was plenty of chatting, laughter and creativity as everyone put together their own wonderful arrangements! 💕✨

A relaxing afternoon that ... Read more

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Townend Close Twitter post
25 October 2026

🎲💕 Dominoes Fun! 💕🎲

Our residents enjoyed a lovely game of dominoes , with plenty of friendly competition, laughter and conversation along the way! 🥰✨

Everyone put their thinking caps on as they took turns, planned their next moves and tried to outsmart their opponents! 🧠👏

A simple but enjoyable ... Read more

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Townend Close Twitter post
24 October 2026

Show off your Pumpkin Power! 🎃🎃🎃

Ready steady, carve! As we celebrate the spooky season, we would love to see your creativity, Show us your spooky style and upload a photo of your carved pumpkin.

We can't wait to see your silliest, scariest or most creative pumpkin designs.

#Halloween #pumpkin #k... Read more

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Townend Close Twitter post
24 October 2026

⭐ Thank you for taking the time to leave us a review on Carehome.co.uk. Your kind words and feedback mean so much to our team.

It is always wonderful to hear that the care, support and experiences we provide are making a positive difference. Thank you for your support and trust in us.

For more in... Read more

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Townend Close Twitter post
23 October 2026

🎱✨ Eyes Down for Bingo! ✨🎱

Our residents enjoyed a fun-filled game of bingo today, with plenty of concentration, friendly competition and laughter along the way! 🥰💕

Everyone was eagerly waiting for their numbers to be called, with lots of excitement whenever someone shouted BINGO! 🎉👏

A firm favou... Read more

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One week free Autumn Winter offer

One week free Autumn Winter offer

We are offering you an opportunity to receive one week free when you move into one of our participating care homes on a short stay or permanent basis.

Terms & conditions apply

Welcoming you

To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.

We know only too well how daunting and emotional the decisions are for everyone when considering care, which is why our team are here to help every step of the way.

We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules, as well as explain how you can arrange a viewing.

Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.

If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.

We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.

Guide to visiting a care home for the first time

Visiting a care home is one of the most important steps in deciding whether it’s the right place for you or your loved one. In our homes we will ensure your visit will be welcoming, informative and reassuring, so you can feel confident about your choice. To help you get the most from your time visiting our homes, we've written an easy to follow online guide to visiting a care home.

We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.

You may already have had a care needs assessment from the local authority and have a care plan in place which can be a useful starting point for our conversations, so we will ask about these. Our pre-assessment is a chance for us to find out more about you, the challenges you face and the way you like to live your life. It's a conversation about how our team could work with you to support your needs, independence, and wellbeing.

Once you are confident in your choice of new home, our friendly onsite teams will discuss every aspect of moving-in with you in detail to make sure you know exactly what to expect.

This way you can feel confident, safe and welcomed in the knowledge that you or your loved one will be happy and supported in your new home.

Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.

Our care homes are dedicated to helping our residents maintain links in the local area and with their loved ones. We understand how important visits are to help your loved one settle in and we welcome regular visits from family and friends.

We also actively support residents living with us to enjoy visits away from their new home into the local area and to nearby places of interest.

Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.

Getting here

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Townend Close

Victoria Road, Cross Hills, Keighley, West Yorkshire, BD20 8SZ

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Townend Close

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Samantha Richardson

Samantha Richardson
Care Home Manager

0800 085 4339

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