St Anne's care home, Off Callington Road
Welcome to St Anne's
A friendly and safe welcome
Find out about making an enquiry and how we ensure a warm and safe welcome to all new residents.
Anchor’s St Anne’s care home in Saltash is a trusted provider of residential care for elderly people, and we offer support for older people who have residential and dementia care needs.
St Anne's provides an excellent standard of care and was rated Outstanding by the Care Quality Commission in their most recent inspection published in March 2021.
Our care homes' well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.
At St Anne’s, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering, with our Chef preparing meals daily from fresh, seasonal ingredients.
Located in its own beautiful grounds within Saltash, St Anne’s care home is close to local services and amenities, such as shops, a health centre and a library.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.
We’re here to help and look forward to giving you a warm welcome.
If you have been looking at care homes or a loved one, you will know that most "leave you cold". As soon as I entered St Anne's, I knew it was the one! The care home manager was welcoming, friendly and available, and the staff were clearly happy in their workplace. I honestly cannot fault them. The residents (now including my father) are happy and …
25 Jan 2024
St Anne's was chosen because of the interaction between carers and residents. It was not just for show! It happens all the time and confirms our choice. My wife has settled in well and being well cared for, a tremendous weight off my mind.
08 Jan 2024
We are delighted with the standard of care our mother receives at St Anne's. The staff are, without exception, welcoming and approachable. They provide safe and compassionate care whilst also treating residents as the individuals they are. The home itself is always clean, with great attention paid to providing a comfortable;e and relaxed environmen…
28 Jun 2023
My mum celebrated her 82nd birthday with all the kind and caring staff at St Anne's just before Christmas. She took a turn for the worse with her dementia and was not eating, but with fantastic care and total devotion from the staff, she turned a corner. She is so happy living at St Anne's. They engage with all residents every day and provide lots …
18 May 2023
All of the staff at St Anne's are friendly, helpful and caring. The management team have assisted my wife with the administration of my mother-in-law's accounts. She seems very happy there and enjoys the variety of activities provided. Overall, we have been delighted with everything St Anne's has provided since she moved in before Christmas 2019.
18 May 2023
My aunty, who is 89 years old, is very happy at St Anne's care home. She is treated so well. All of her needs are addressed very well. The carers are very good, in fact, excellent. They look after her so well, making sure that her hair is washed regularly and she has regular showers with their help. They also helped to dree/undress. I feel that thi…
10 May 2023
St Anne's staff were exceptional during the last days of my mum's life. The care and attention they showed her were immeasurable. They also could not do enough for us, her family. I cannot recommend St Anne's enough. They are sensitive and thoughtful and have a great understanding of end-of-life care.
19 Dec 2022
Features of St Anne's
Shared facilities complementing each private residence:
- Engaging activities programme
- Communal lounge
- Hobby / craft room
- Hairdressing salon
Care and support
In addition to residential care, we also offer:
- Dementia care
- Convalescence care
- Parkinson's disease
- Personalised care plans
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
- Private dining area
Life at St Anne's
At St Anne’s care home, we provide quality 24-hour residential care for older people with dementia.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have:
- A library
- A ‘pets are welcome’ policy by arrangement with the Manager
- A shop for small items
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A communal pay phone and private telephone line for each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking
- Saltash town centre is 1/4 of a mile away and can be reached using excellent bus services
- The nearest hospital is Derriford
- Saltash railway station is 1/2 of a mile away
- A theatre, swimming pool, golf course and supermarket are under 10 miles away
St Anne’s is a unique, purpose-built residence which was designed to provide residential care. Set in a quiet location and in its own grounds, St Anne’s has single, en-suite rooms.
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have:
- Some rooms with views of the gardens
- Some rooms open directly onto their own patio gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors
Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens
We encourage you to bring small personal items to enhance your room.
We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.
St Anne's Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Cooked breakfast everyday
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chip Friday
- A variety of snacks available all day
Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.
We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.
|Communion (monthly - Thursday)
|One-to-one chit chat
At St Anne’s, our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at St Anne’s care home.
Our commitment to advanced dementia training for our staff has helped the Department of Health pass its goal of 3,000 Dignity Champions nationwide.
Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every week
- A chiropodist visits on request
- A local optician who visits the home regularly
- The district nurse and physiotherapist who visit by arrangement
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Call us to discuss your specific care needs today
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.Care home fees
At St Anne's we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to St Anne's so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.
We are here to help new residents and their families to feel confident in their decisions and choices when placing a loved one into our care, ensuring that they feel supported every step of the way. Come along to see us for tea.
To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.
Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.
If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
We hope you decide that following your visit that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.
Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.
Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.
We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.
Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.
Plougastel Drive, Off Callington Road, Saltash, Cornwall, PL12 6DJ
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