Springfield care home, Bradford

My mum was in Springfield for 2 years. Throughout her time I found the staff to be very friendly and caring. This service was also extended to the wider family, which is something I didn't expect. My mum was a challenging resident due to her dementia but the staff were very supportive. Unfortunately Mum had to move due to her nursing requirements. … Read more The home is very stylish and immaculately clean. I would like to say a huge thank you for all your help and support.

Having spent the last six years at Springfield, my godmother sadly passed away in October. She was really happy and content there. The staff are always happy, compassionate, dedicated and friendly, a credit to them all for their hard work, nothing is too much trouble to them. The rooms, lounges and public areas are spotlessly clean, as is the resid… Read moreents' laundry. The food is good. All in all I would highly recommend Springfield as a safe and happy care home.

My dad was a resident at Springfield for five months as a result of ill health, until he passed away. He was always treated with dignity and respect, especially in the last few days of his life. We definitely made the correct choice when my dad needed to move into a care home by choosing Springfield.

Dad was admitted into Springfield Care Home in June 2023, transferring from a care home that was closing down. From the first moment my sister and myself felt an overwhelming sense of relief. The staff were friendly, caring and understanding, from our initial contact and every since. The care home is beautifully decorated and clean. It's like walki… Read moreng into someone's home. Dad is very happy.

My husband has been a resident at Springfield for over six years. Throughout his stay his medical condition has significantly deteriorated and the staff have supported him through these difficult changes. I and my family are included in his care and kept informed. Discussion is made between all parties on his care plan. He is treated with dignity a… Read morend I am very happy with his care.

I knew that, during the last eighteen months, staff had learned Mum's 'little ways', her preferences and needs, even if her dementia meant she could not always verbalise them. I knew staff were kind, competent and helped her feel safe. But, I didn't realise how much all of these skills, and more, would be offered and be of immense help to me and my… Read more family as Mum reached her final days with dementia. A cuppa, a cushion, a reminisce, a smile and a tear, a hug - all offered openheartedly, bravely, sensitively and compassionately by staff, to us all. How lovely for us to be able to come and go anytime, with no pressure and no judgement, just acceptance and facilitation. Staff simply 'coming alongside' and responding. Every comfort and care was afforded to Mum and we were included/encouraged, as much as we wanted to be, to take part. The gentle, empathetic care we all received remains in our memory, helping us as a family to grieve well and remember fondly. The words 'thank you' seem so inadequate.

The team at Springfield provides excellent care for my mum and is very friendly and welcoming every time I visit. I have found every member of staff very personable and helpful. Nothing is too much trouble. They are quick to address any health issues and always ensure that Mum understands what is happening and always go the extra mile to ensure Mum… Read more is comfortable and heard. Mum is always treated with the utmost respect and dignity. The social interaction between the staff and my mum is exactly what she needs as she has a wicked sense of humour. I cannot thank them enough for the regular telephone updates and the reassurances that provides. I leave after all my visits knowing that Mum is in a very happy safe environment.