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  • Park Hall

Park Hall care home, Bentilee

Ubberley Road, Bentilee, Stoke-on-Trent, Staffordshire, ST2 0QS

01782 406 920

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Anchor Park Hall Exterior Photo 1 V1_0
Anchor Park Hall Bedroom Photo 2 V1_2
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Anchor Park Hall Bedroom Photo 2 V1_2
Anchor Park Hall Communal Lounge Photo 3 V1_1
Anchor Park Hall Communal Lounge Photo 4 V1_1
Anchor Park Hall Dining Room Photo 5 V1_3
Anchor Park Hall Exterior Photo 6 V1_6
Anchor Park Hall Exterior Photo 1 V1_0
Anchor Park Hall Bedroom Photo 2 V1_2
Anchor Park Hall Communal Lounge Photo 3 V1_1
Anchor Park Hall Communal Lounge Photo 4 V1_1
Anchor Park Hall Dining Room Photo 5 V1_3
Anchor Park Hall Exterior Photo 6 V1_6
Anchor Park Hall Exterior Photo 1 V1_0
Anchor Park Hall Bedroom Photo 2 V1_2
Anchor Park Hall Communal Lounge Photo 3 V1_1
Anchor Park Hall Communal Lounge Photo 4 V1_1
Anchor Park Hall Dining Room Photo 5 V1_3
Anchor Park Hall Exterior Photo 6 V1_6

Welcome to Park Hall

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Move-in offers available

When it comes to choosing a care home you can trust us. Find out how we can help you and your loved one with our move-in offers.

Read more

Park Hall in Stoke-on-Trent is a contemporary residential care home set in modern and comfortable surroundings. Meticulously finished to a very high standard, Park Hall offers first class care and facilities with en-suite rooms for up to 60 residents, in a light, spacious and elegant setting.

At Anchor, we have a long history of caring for older people and we put our residents at the heart of everything we do. In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience. Park Hall is the result of this approach, carefully conceived with all our experience and passion, to meet the needs and expectations of the next generation of older people.

Our dedicated service, combined with Park Hall's environment and facilities, allow our residents to live a full, rich and meaningful life in the company of supportive, like-minded people.

We also offer respite care at Park Hall so if you are thinking about going away, but worried about your loved one we can offer a helping hand.

If you are looking for a home for yourself or a loved one, why not find out more about what Park Hall has to offer.

Care quality commission
Report published
31 Mar 2023
Requires Improvement

The service at Park Hall needs some improvement

Read the report now
Independent reviews
Read reviews Leave a review
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I would like to thank all the staff at the home, the staff always inform me about my mother's health and her needs and always make a fuss of her, I'm happy that she is safe and looked after.

David H

28 Nov 2023

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My mum has been a resident at Park Hall Care Home for a number of years. The care staff, cleaners and management are all excellent. They are very kind and caring. They go out of their way to make my mum feel safe and secure under very difficult circumstances. She is treated with dignity and respect at all times. I cannot praise them all enough.

Yvonne H

17 Apr 2023

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The home has a lovely atmosphere. Staff are very welcoming and helpful, my mum's overall care has been amazing since she has moved to Park Hall. We are always kept informed if there are changes and telephoned straight away if there is a problem. Our mum is very happy here.

Janice M

21 Mar 2023

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Mum's condition unfortunately deteriorated due to her complex medical problems as well as her dementia. Staff acted quickly and appropriately and contacted me and the relevant health care professionals. Sadly, mum's condition has not improved enough for her to be cared for at Park Hall now despite being treated at the hospital. Mum now requires nur… sing care. The family and mum will miss Park Hall, its staff and support.

H B

10 Feb 2022

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Choosing a care home was a very difficult decision for us as a family, made worse by the pandemic. The staff at Park Hall gave us the reassurance we needed and gave Mum the love and care she needed to settle in. This has continued, and we know that Mum is in the best place. She has down days, but I know there is always someone there to comfort her … and offer the support and love she needs and deserves.

Shirley G

07 Jan 2022

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I saw my mother, warm, well cared for in a beautiful, clean room. Menu was really good. I saw residents smiling and could feel a depth of warmth and caring. I saw evidence of activities and lovely, well throughout lounges. The staff on lounges-3 were excellent and went the extra mile for residents. Staff made me welcome and showed empathy, warmth a… nd understanding to me.

Shirley B

06 Jan 2022

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My Grandma has been in Park Hall for over 3 years now, we can not fault the care she receives on a daily basis. The staff are fantastic with her and treat her with the dignity and respect she deserves. Thank you to everyone at Park Hall for the amazing job you all do.

L B

06 Dec 2021

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Features of Park Hall

Communal facilities

Shared facilities complementing each private residence:

  • Engaging activities programme
  • Garden
  • Communal lounge
  • Hairdressing salon

Care and support

In addition to residential care, we also offer:

  • Respite care
  • Dementia care
  • Personalised care plans

Food and dining

We promote wellbeing through a positive dining experience:

  • Communal dining area

Life at Park Hall

You’ll always find plenty to do at Park Hall, with a host of daily leisure activities for you to take part in.

Quiet areas and spacious en-suite rooms ensure peace and privacy when you want it. We adopt a ‘pets welcome’ policy by arrangement with the home manager.

Lounges, an atrium and quiet spaces and hair and beauty salon are all at hand. On warm days take a stroll in the landscaped gardens and enjoy the peaceful setting. Or simply enjoy a break at one of the outdoor seating areas.

Park Hall is close to local shops. There are also a wide range of local amenities close by including:
• Shops are five minutes walk away
• Local supermarket is less than ten minutes in the car
• Bus route is less than two minutes walk away

Park Hall offers a warm, safe and friendly environment, with facilities to make you feel at home in our care.

Park Hall is purpose built with care in mind and offers a wide range of features and facilities, including:

• Well decorated, tasteful interior design
• Dining room and lounge on every floor
• Quiet lounges and seating areas
• Hair and beauty salon
• Atrium
• Engaging events and activities
• Landscaped gardens with outdoor seating areas

Park Hall - Accommodation

At Park Hall we make the most of meal times. Anchor has won national recognition for the quality of its food and catering service. And with dining areas on each floor, you don’t have far to go to enjoy each mealtime. All our menus offer freshly cooked, wholesome, appetising and nutritionally balanced food with a different choice every day. We’ll get to know your likes and dislikes, catering for any special dietary requirements so that you enjoy all of the meals we serve.

Park Hall - Dining

With social events in the home and the community, arranged in collaboration with residents, you can make your life at Park Hall a hive of activity or as gentle as you wish.

Activities, interests and ability are discussed when you move in and an agreed plan ensures that these requests are fulfilled. Your suggestions for activities also help shape the planning process.

We know how important it is to maintain close bonds with the people in your life. At Park Hall, your visitors are always welcome at any time, including mealtimes. We also encourage you to maintain links with the wider community and come and go as you please.

Park Hall - Activities

Health

Because each of us is unique, we encourage you to choose how your care is planned and delivered at Park Hall. We work closely with you and your family, to build a personal picture of your needs. Little things can make a big difference, so we always strive to understand what is important to you. We call it person centred care because it’s built around you or your loved one. It’s there to help you settle in really quickly, with regular reviews to keep things up-to-date. Dedicated staff ensure care, support and understanding is tailored to your exact needs. They will ensure that you continue to enjoy maximum independence and 24-hour peace of mind, knowing that all the help and assistance you might need is always at hand. All carers employed by Anchor are given intensive training and are required to complete NVQ qualifications and a range of in-house courses to assure you of the best possible care. We provide high quality care and support for residents living with dementia by treating them as individuals. All of our employees are trained and supported by our dedicated dementia team to ensure residents feel valued and able to live life to the full. Ever ready to offer support to family and friends via access to information and advice, their approach respects the uniqueness of each person rather than focusing on the diagnosis of dementia.

Pricing information

We endeavour to be completely transparent about all our charges and fees. For further information please contact us.

How much does it cost?

Care homes

Call us to discuss your specific care needs today

What is included in care home fees?

For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.

Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.

The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.

In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.

No upfront deposit is required at any of Anchor’s care homes to secure a room.

At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.

Want more information on care home fees?

Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.

Care home fees

What's happening at Park Hall

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Anchor news image
News
22 November 2023

Anchor's response to the Autumn Statement 2023

Anchor's Chief Executive, Sarah Jones comments on today’s Autumn Statement made by the Chancellor of the Exchequer in which several measures to get more people into the workforce were outlined.

Chatty Benches: Anchor launches initiative in Westfield London to tackle loneliness in the community
News
17 November 2023

Chatty Benches: Anchor launches initiative in Westfield London to tackle loneliness in the community

On 15 November we celebrated the installation of ten of our Chatty Benches at Europe’s largest shopping centre, Westfield London.

How we commemorated Remembrance Day 2023
News
13 November 2023

How we commemorated Remembrance Day 2023

Across our locations this weekend residents and colleagues came together to take a moment and reflect upon and remember the losses experienced through war for Remembrance Day.

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Two weeks free stay offer

Two weeks free stay offer

We'd like to offer you an opportunity for two weeks' free stay when you move into one of our participating care homes on a permanent basis*

Terms & conditions apply

Welcoming you

We are currently offering you an opportunity for two weeks’ free stay when you move into one of our participating care homes on a permanent basis. Click here to find out more and read the full details of the terms and conditions of this offer.

We pride ourselves on making sure we understand your loved one – their likes and dislikes, hopes and passions – so you can be sure they enjoy a special and lasting welcome at Anchor. Because your loved ones are our loved ones.

When it comes to choosing a care home you can trust us. Click here to read our resident stories.

To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.

We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.

Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.

If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.

We hope you decide that following your visit that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.

Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.

Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.

We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.

Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.

Getting here

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Park Hall

Ubberley Road, Bentilee, Stoke-on-Trent, Staffordshire, ST2 0QS

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View our rating on carehome.co.uk - Top 20 care home group award 2023  Real living wage employer  PawPrints 2023 award

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