Norton House care home
Welcome to Norton House
A warm welcome
Find out about making an enquiry and how we ensure a warm and friendly welcome to all new residents.
Anchor's Norton House care home in Westminster is a trusted provider of care for elderly people, and we offer support for older people who have residential and dementia care needs.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.
At Norton House, activities play an important role and we aim to enhance our residents’ quality of life, by providing a varied range of social activities.
We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.
Set in the heart of Westminster and located in its own private grounds, Norton House care home is close to local services and amenities, such as St James' Park, Horse Guards Parade, the National Gallery and Westminster Abbey.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit, with 60 years of experience.
We’re here to help and look forward to giving you a warm welcome.
The service at Norton House is performing very well
Features of Norton House
Communal facilities
Shared facilities complementing each private residence:
- Engaging activities programme
- Communal lounge
Care and support
In addition to residential care, we also offer:
- Respite care
- Personalised care plans
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
Life at Norton House
At Norton House care home, we provide quality 24-hour residential care.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have:
- A holistic therapy room
- A ‘pets are welcome’ policy by arrangement with the Manager
- A games room
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A pay telephone or the facility for a private telephone line in each room.
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking
Nearby facilities:
- Westminster town centre is three miles away and can be reached using excellent bus services
- The nearest hospital is St Thomas'
- Victoria Railway Station is two miles away
- A theatre, swimming pool, golf course and supermarket are less than three miles away
Norton House is a unique, purpose-built residence which was designed to provide social care. Set in a quiet location and in its own grounds, Norton House has single en-suite shower rooms. Each floor offers a variety of seating areas, including comfortable lounges equipped with television, video, hi -fi and refrigerators
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have:
- All rooms furnished with the following facilities: bed, chest of drawers, armchair, central heating, personalised call system, fitted carpet and easy access for wheelchair users
- Some rooms with views of the gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors
Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- Bedrooms doors are fitted with a lock. A key can be provided to those who wish to have one.
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens
We encourage you to bring small personal items to enhance your room.
We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.
Norton House's Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Home Cooked breakfast every day
- Wholesome homemade soup
- Freshly baked homemade cakes and biscuits
- Traditional Sunday Roast
- Fish and Chip Friday
- Chef’s speciality seasoned Jolllof Rice
- A variety of snacks available all day
Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.
We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.
Activities calendar
| Day | Morning | Lunch | Afternoon | Evening |
|---|---|---|---|---|
| Gentle exercise | No activity | Outing | No activity | |
| Sing-a-long | Church service (monthly) | Outing | No activity | |
| Armchair exercises | No activity | Games afternoon | Cocktail party (monthly) | |
| Bingo | Church service (monthly) | Games afternoon | No activity | |
| Quiz | Pet therapy (fortnightly) | Games afternoon | No activity | |
| Games morning | No activity | Games afternoon | No activity | |
| Games morning | No activity | Games afternoon | No activity |
Health
At Norton House our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Norton House care home.
Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every fortnight
- A chiropodist visits on request
- A dentist and optician who visit the home
- The district nurse and physiotherapist who visit by arrangement
- Holistic therapist visits can be arranged
Pricing information
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Care homes
Our current private weekly fee at Norton House is from £1,586. This can vary due to resident dependency, size of room and location. Our Home Manager and other colleagues will be happy to discuss fees and any other questions you may have about paying for care.
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.
Care home feesAt Norton House we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to Norton House so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.
Felicia Imafidon
Care Home Manager
Our home offers a warm, safe and friendly environment with facilities to make you feel at home. I’m proud to say our professional caring team provide individually tailored care, excellent food, fun activities and plenty of good company. I look forward to showing you all our home has to offer.
Welcoming you
To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.
Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.
If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.
Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.
Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.
We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.
Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.
Getting here
Norton House
10 Arneway Street, Westminster, Greater London, SW1P 2BG
What's happening at Norton House
Arts at Home session in progress this morning.
facebookOur residents participated in adorning the Christmas tree at the City Hall..we had a lovely time🥰
facebookHappy birthday to our dearest Maureen😘
facebookOur residents gathered for the meeting where they can share experiences and provide feedback ultimately enhancing their sense of belonging and wellbeing.
facebook#Residents meetings.
Anchor celebrates 20 care homes achieving Veteran Friendly Framework status
Former members of the Armed Forces at Anchor care homes are benefitting from enhanced care and support as 20 care homes have achieved the standards required for Veteran Friendly Framework Status.
Singalong & dance this morning and we are having fun😁
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