Millbeck care home, Norton
Welcome to Millbeck
A warm welcome
Find out about making an enquiry and how we ensure a warm and friendly welcome to all new residents.
Anchor’s Millbeck care home in Norton is a trusted provider of care for elderly people, and we offer support for older people who have residential and dementia care needs.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle.
At Millbeck, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.
Set in a quiet village location in its own beautiful grounds, Millbeck care home is close to local services and amenities, such as local shops and the library.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 60 years of experience.
We’re here to help and look forward to giving you a warm welcome.
The service at Millbeck is performing very well
Features of Millbeck
Communal facilities
Shared facilities complementing each private residence:
- Engaging activities programme
- Garden
- Communal lounge
- Hobby / craft room
- Hairdressing salon
Care and support
In addition to residential care, we also offer:
- Respite care
- Palliative care
- Huntington's disease
- Dementia care
- Parkinson's disease
Food and dining
We promote wellbeing through a positive dining experience:
- Communal dining area
- Nutrition and hydration stations
- Private dining area
Life at Millbeck
At Millbeck care home, we provide quality 24-hour residential care.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have:
- A "pets are welcome" policy by arrangement with the Manager
- A weekly mobile shop for small items
- A bar area in the ground floor lounge
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A pay telephone
- The facility for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking
Nearby facilities:
- Stockton town centre is 3 miles away and can be reached using excellent bus services
- The nearest hospital is North Tees General Hospital
- Thornaby Railway Station is 3 miles away
- A theatre, swimming pool, and supermarket are under 3 miles away
Millbeck is a unique, purpose-built residence which was designed to provide social care. Set in a quiet location and in its own grounds, Millbeck has 30 single en-suite rooms with lovely views of the gardens.
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have:
- A television point and connections for satellite and digital TV in each room
- Facilities available to make drinks for you and your visitors in both dining rooms
Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- Bathrooms specially equipped so you can relax in comfort
We encourage you to bring small personal items to enhance your room.
We know how important mealtimes are and like them to be a sociable and enjoyable part of the day. Our experienced chefs attend Anchor's Cater Craft training course which enables them to understand the nutritional requirements of elderly people and to ensure all meals are prepared from fresh, seasonal ingredients.
We serve tasty, wholesome, good food and our menus change regularly with a daily choice available. We also cater for residents with special dietary needs and create a “dining atmosphere” by decorating these areas in colours that stimulate the appetite and create ambiance.
Our staff respect individual preferences. All these factors boost residents appetites and enable them to enjoy their meal, which is essential in maintaining a healthy lifestyle.
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.
Activities calendar
| Day | Morning | Lunch | Afternoon | Evening |
|---|---|---|---|---|
| Pamper session | No activity | No activity | No activity | |
| Hairdresser | Hairdresser | Hairdresser | No activity | |
| No activity | No activity | No activity | No activity | |
| No activity | No activity | No activity | No activity | |
| No activity | No activity | Film club | No activity | |
| No activity | No activity | No activity | No activity | |
| No activity | No activity | No activity | No activity |
Health
At Millbeck our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Millbeck care home.
Our health and social care partners include:
- A GP who is available on request
- A hairdresser visits every week
- A chiropodist visits every 6 weeks or on request
- A dentist and optician who visit the home and local services are also available
- The district nurse and physiotherapist who visit by arrangement
Pricing information
We endeavour to be completely transparent about all our charges and fees. For further information please contact us.
How much does it cost?
Care homes
Our current private weekly fee at Millbeck is from £1,130. This can vary due to resident dependency, size of room and location. Our Home Manager and other colleagues will be happy to discuss fees and any other questions you may have about paying for care.
What is included in care home fees?
For many people, moving to a care home is a big decision and it can be difficult to know where to start. Care home fees are based on a range of factors, including specific care needs, which can change over time.
Living in an Anchor care home you can be confident that a single fee covers the cost of your personally tailored 24 hour care and support, utility bills and meals, as well as a fantastic range of daily activities. In an Anchor care home our weekly charge includes:
- cost of personal care
- accommodation
- utilities e.g. heating and light
- all resident catering, meals, snacks and drinks
- laundry undertaken on the premises
- television licence, including for person use
- housekeeping services.
The following extra items and services are not covered by the weekly fees, however we can arrange for them to be provided (at an additional cost):
- professional hairdressing
- personal copies of newspapers or magazines
- personal purchases such as stationery, confectionery, toiletries etc.
- clothing, shoes and slippers
- dry cleaning
- private telephone line rental and calls and cable connections.
In the absence of free provision by the NHS, we can also arrange for the following healthcare services to be provided, these will be charged in addition to the weekly fees:
- chiropody
- optometry
- dentistry
- physiotherapy
- other privately arranged healthcare
- care staff accompaniment to regular medical appointments.
No upfront deposit is required at any of Anchor’s care homes to secure a room.
At Anchor we pride ourselves on offering a truly tailored approach to care and therefore need to fully understand your needs to provide you with an accurate fee estimate. Please call us to discuss your specific care needs today. Alternatively we welcome you to visit us to discuss your situation face-to-face.
Want more information on care home fees?
Learning about the different funding options available to you can also help you feel confident in your decisions. Anchor know that securing care home funding can sometimes appear a rather daunting task and so to help we have put together a free guide covering requesting assistance, top up fees and third-party payments.
Care home feesWelcoming you
To start your enquiry simply click 'Enquire now' at the top of the page and either call us or complete an online enquiry form.
We’ll provide you with full details of the home, along with any other information you’d like, such as sample menus and activity schedules.
Whether you’re looking to stay with us permanently, or for a short break, we’d be delighted to take you on a show round of the home in person. Simply book a visit with the home manager once you’ve made your enquiry.
If you or your loved one doesn’t live nearby or are unable to visit in person we can provide a virtual show round. Either way, we’re keen to show you what daily life is like here and for you to meet our friendly team.
We hope you decide, following your visit, that you or your loved one would like to move into the home, in which case we’ll organise a pre-assessment to make sure we can meet all your care needs.
Our friendly onsite team will discuss every area of moving-in with you in detail to make sure you and your loved-one know exactly what to expect and feel confident, safe and welcomed when coming to live with us.
Before you move in, we will find out if there are any of your possessions that you wish us to place in your room before you arrive. Please bring your family photographs and most treasured possessions to help make your room your home.
Find out more in our video
We understand how important visits are for everyone and we welcome regular visits from family and friends. We also actively support our residents to enjoy visits away from the care home.
Each of our homes is different and the manager of the care home you’re interested in will provide all the information you need around visiting.
Getting here
Millbeck
High Street, Norton, Stockton-On-Tees, County Durham, TS20 1DQ
Want to find out more about Millbeck?
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What's happening at Millbeck
Please welcome our newest member of the team 'Vera'
facebookShe will be stood in the entrance handing out review cards so please feel free to take and complete for us 🥰
Question Ball Kind Of Day :)
facebookWe love finding out loads of new things about each other 🥰
World Cocktail and Humous Day!
facebookYesterday we enjoyed Mocktail making and crackers and humous, lots of fun and lovely drinks made 🤣
Elvis has entered the building!!
facebookGreat sing a long with Elvis today :)
Sara Thomson appointed as Interim Chief Risk Officer for Anchor
Anchor is delighted to welcome Sara Thomson as Interim Chief Risk Officer (CRO).
Shaping a career in care: The role and responsibilities of the Service Improvement team
Asa Johnson is Anchor’s National Service Improvement Manager and leads a team of Service Improvement Advisors. In his blog, he shares how he came into the role and his day-to-day responsibilities.
The importance of personalised dementia care
Asa Johnson, our Service Improvement Manager, shares his expert view on personalised dementia care in a featured article on the Care Choices website.
Today at Millbeck we all enjoyed celebrating VE Day 80 Years!
facebookHuge thank you to Pete Johnson for coming along and singing some war time songs with us all.
Thank you to The TA Centre, Norton for lending us the uniform for Vera our mannequin.
Thank you to everyone who came to our coffee morning yesterday.
facebookWe raised £60 with cake sale and a generous £100 donation all for our resident's funds 😍
How Extra Care helped one resident gain back their independence
Hear from Mick, one of our residents, about how moving to Anchor Extra Care Housing helped him regain his independence after a brain injury.
We hope to see everyone there 😄
facebookPreparing for our VE day party 🇬🇧
facebookPizza making day
facebookOur residents asked for a new bar area, so that's what we did.
facebookMarking the 80th anniversary of VE Day
8 May 2025 sees the 80th anniversary of VE Day, an international celebration of the arrival of peace in Europe and an important moment for Anchor's residents and colleagues. Read more.