Limegrove care home, East Horsley

On my last review I mentioned I was concerned mum was getting a balanced diet, being vegetarian it is sometimes difficult to get a balanced diet, but since that review a huge effort has been made, providing mum with a healthy diet that she will eat, she is now having more variety of healthy balanced meals. Thank you for your quick response. All the… Read more staff are amazing at Limegrove, but mum has asked me to mention 3 carers that have gone beyond the normal care, and make mum's days happier in so many ways I know it says no names but hopeful you'll forgive mentioning some members of staff.

I came to Limegrove as a resident to settle my husband in who will be staying there permanently as he has dementia and Alzheimer's. I stayed 6 weeks and cannot praise the home more highly, particularly for their compassion and kindness and efficiency.

My father came to Limegrove early this year. Although he had struggled to settle in first of all. The staff have been fanastic to help this process run as smoothly as possible. Everybody seems so friendly and helpfull and are all very professional in what they do. There are plenty of activities each day, which I believe he is joining in with and al… Read moreso the staff are incouraging that. Limegrove itself, is absolutley spotless for cleanliness and the Chef in the kitchen seems to go that extra mile with his meal plan etc. As a family, we know our father is being well cared for and that gives us all peace of mind. If ever there is a problem, we are notified very quickly . Thank you, to all the staff.

My father has settled in well over the last 4 months and the standard of care has been excellent. I feel there is a good level of staff, who are attentive, kind and positive. My father has had a couple of medical incidents since he arrived, which are to be expected from someone of his age, and I have been very reassured by the adherence of all the … Read morestaff to what appear to me (as a non-expert but very interested party!) to be clear, comprehensive and effective protocols/ procedures. Furthermore, the level of communication from the staff has been very positive and reassuring for me. I am happy to recommend Limegrove without reservation.

For someone with dementia, moving to a care home is a double whammy; it's a feeling of loss of freedom at precisely the time they find it difficult to cope with change. Not all care homes fully appreciate this and the key is making the resident the focus. When we looked at Limegrove for my mother, we had a lot of questions. In answering one of the… Read morem, one of the staff gave a very welcome insight for us. She said, "We don't have people living in our workplace; we are working in their home". Since my mother moved in at the end of September, this statement has been overwhelmingly proven. I am very happy to say that my mother could not be happier with the staff and it is plain to see Limegrove is constantly trying to meet every aspect of my mother's needs they can; health, safety, socialising, entertainment, fulfilment, creativity and so many other aspects. The home is well maintained, the staff are excellent and my mother is happy and well supported; what else is matters?

Thank you to all the staff who worked so hard to create a lovely family lunch for my mum, myself and my cousins who had travelled to see Mum. Mum really enjoyed it, lunch was very nice and great care was taken to give my Mum a 'dining out' experience. Thank you.

On the whole, Limegrove is a comfortable home, and residents are looked after well. I find the rooms to be on the small side compared to other homes but comfortable, just not enough room for them to have a visitor or a few more personal belongings. It would be nice to have a lounge with a little light background music, instead of the TV on and most… Read more people falling asleep, as I find it difficult to talk unless one moves into the dining room. The staff do their best for which I'm very grateful.