Layston Grove care home, Buntingford

My mum recently transferred to Layston Grove from another care setting and after a very long journey I was apprehensive that she would find the transition unsettling. I was completely wrong. From the moment the entrance door was opened to her we were all made to feel so welcome and this has continued since. After just a couple of weeks I have alr… Read moreeady seen the difference in mums mood and she is always in high spirits. She has more energy and she seems very content with her new home. The activities and facilities are so varied and carried out by the staff with fun and professionalism. Our friends and family that came to visit mum within the first couple of days mentioned how impressed they were with the friendliness of the staff, the cleanliness of every room and the warmth of the entire building. My heart is at peace knowing that my mum is happy, settled and living in a warm and friendly home. Layston Grove really does feel like one big caring family.

Every time I visit my Nan, I am struck by the calm atmosphere, the kindness of the staff and how clean and welcoming the home is. Layston Grove has been a wonderful place for my Nan at this stage of her life. She is genuinely well cared for, and the team work hard to make sure her personal interests are reflected in the activities on offer. It has … Read morebeen lovely to see the progress she has made with her mobility, which has given her back some of her independence. Most importantly, I know she is safe, happy and receiving the care she needs, while still being able to enjoy the things she loves, such as flowers, gardening and music. I couldn't write this review without mentioning the team. Most are warm, friendly and always willing to help. Holly deserves a special mention, as she consistently goes above and beyond for us. Nothing is ever too much trouble, and her kindness, care and dedication are truly appreciated by us.

I find the communication from managers to a very high standard. If any issue is found it is often resolved quickly. Carers appear to really love their work and this is reflected on how the residents react to them. My mother has been a permanent feature for some time and she has settled in nicely, with carers regularly encouraging her to participa… Read morete in all the activities, of which there are many. Quietly confident when I have to leave mum, that she is in good hands.

I stayed for 3 weeks following knee replacement. They were very well organised for my arrival from then on I received excellent care and endless kindness from everyone with whom I came into contact.

My mother-in-law is currently at Layston Grove on long-term respite care following a bleed on the brain, we feel incredibly lucky that we found Layston Grove and that they had a place for her. The care that she is receiving is exceptional. All the staff from the management through to the carers to housekeeping are incredibly kind and take real prid… Read moree in their work. My mother-in-law has a lovely light airy room, which is very well equipped and always immaculately clean. Due to the nature of her injury she needed special sensors, which were ordered and installed very quickly. She always looks happy when we visit her and keeps on telling us how incredibly lucky she feels to be there.

I cannot praise Layston Grove enough as they are so meticulous in all that they do. A very friendly atmosphere, and nothing too much trouble. We are so impressed with everything. A recent meeting of the relatives was most informative and productive. A huge thank you to all concerned, for your care to our relative.

My parent has been living in Layston Grove for over 6 years now. I had to write a review as I wanted to assist other families who are in the process of finding g a home for their relative to move into, I appreciate how this decision is so difficult and so important. My parent being at Layston Grove for over 6 years speaks volumes. There is no way m… Read morey mum would still be there if she wasn't receiving the FABULOUS and AMAZING care she receives. This is an amazing care home. Always very clean and well kept, there is always plenty to choose from on the menu as well as plenty of additional food options throughout the day. The kitchen have bent over backwards to ensure my mum has the food she desires. The secret weapon of Layston Grove who endure the success of this home are the staff. The team are second to none, from the maintenance guy to the kitchen to to the laundry and housekeeping teams to the front of house, to the Msnsgement and especially the care team. Simply FIRST CLASS.